How to Request Your Atrium Medical Records

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Request Your Atrium Medical Records in a Breeze

Whether unplanned or regularly scheduled, a visit to the hospital can be an administrative nightmare. You have to consult with your insurance about how much of your visit cost is covered, and you may have to take responsibility for ensuring that each provider you see is aware of what procedures were done or what new medication you've been prescribed. Luckily, with the increasing prevalence of electronic medical records, this is simpler than it used to be. If you'd like to learn how to get a copy of your , DoNotPay can walk you through the process.

Requesting a Personal Copy of Your Medical Records from Atrium Health

You can see your record in person at the Atrium Health location that you visited. You can also request physical copies if you need to share them with a new provider. If you only need an overview of your records, you can retrieve it immediately through Atrium Health's patient portal. This includes your

  • Medical history
  • Test results
  • Immunization records

You can get a copy of your medical record for yourself or have one sent to your provider by completing a Patient Request for Access Form. You can designate another recipient if you choose. Parents of minors treated for substance abuse, pregnancy, or sexually transmitted diseases cannot obtain the minor's records without a signature from the minor.

You can also send a copy to your insurance company by filling out an Authorization for Release of Health Information. This form can also be used to release your medical history for legal proceedings. The release is valid for a year unless you specify a future date.

Regardless of where your are going, you can specify which parts of your record and which dates of service you wish to have shared if you do not wish to release the record in its entirety. Both forms allow you to choose sections like

  1. Office and Home Visits
  2. Operative Reports
  3. Therapy Notes
  4. Immunizations
  5. Radiology and X-Ray Reports

You have multiple options for requesting your full records:

AddressAtrium Health, Corporate Health Information Management, PO Box 32861,

Charlotte, NC 28232-2861

EmailMedicalRecordsROI@AtriumHealth.org
Fax704-446-6037
Phone Number704-667-9500

For walk-ins contact your nearest walk-in center for their operating hours. You should arrive at least 15 minutes before closing.

You also email your forms. Atrium Health may require you to use their secure patient portal to ensure that your information stays private. History of substance use, sexually transmitted diseases, or mental health services may not be shared via email. Any communication over email may be added to your medical record. Faxing your forms is also an option.

You can call Atrium Health with any questions about your records or authorization forms. In most cases, you can get a copy of your record within days of your request. By law, Atrium Health has 30 days to get your record to you, or tell you why it cannot be done and when you can expect to receive your record.

Your records will not include pathology slides or radiology imaging. You will need to contact the relevant department at your nearest hospital location to get these. These may be shared with you on a CD or USB drive.

Fees to Obtain Your Records

If you are getting a copy of your own record, there is no fee to do so. If you are getting medical records in one of the following roles for someone who is unable to sign for themselves, you will need to verify your identity and provide written proof of your right to their record.

  1. Legally appointed representative
  2. Executor
  3. Attorney in fact
  4. Next of kin
  5. Power of Attorney

Restricted Information

If you need access to your substance use records for yourself or your provider, you will need to complete an Authorization for Release of Health Information as you would for your insurance company. You can submit your request in person at a walk-in center, by mail, or by fax.

Get Your Atrium Health Records Quickly with DoNotPay

You could spend your time hunting down the contact information for Atrium Health, filling out release forms, and hoping you're asking the right people for the right things - or you could know your inquiry is going to the right place in just three steps with DoNotPay:

  1. Look up medical records on DoNotPay’s website.

  2. Enter the name of the health care provider you’d like to receive medical records from.

  3. Answer a few questions about your provider and where you’d like to send the records.

The human body is a complex machine, and no one doctor is a master of it all. Your medical journey may take you across many providers and networks. Fortunately, DoNotPay's three-step process will work for any of them. We can help you get your records from

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