What's Anglian Water's Customer Service Number

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What's Anglian Water's Customer Service Number

From making your afternoon tea to taking your shower in the morning, you use water throughout each day. Considering water is such a vital element, you must trust your water company. Anglian Water is a U.K.-based water company that serves people all around England. Anglian Water is an environmentally-friendly company that is proud to provide its customers with the cleanest water available.

If you are a current Anglian Water customer or if you are considering making the switch to Anglian Water, you will need to get in contact with . Even though Anglian Water is a large company with a customer service team on staff, it can take a long time to properly get in touch with their customer service. If you want some help, DoNotPay has got you covered.

How to Contact Anglian Water Customer Service on Your Own

There are many reasons why you might need to , but by and large, the biggest volume of inquiries is likely to be related to billing issues. Anglian Water provides its customers different channels to reach their customer support team.

1. By Phone

To contact Anglian Water customer service about billing and account inquiries, you can call 03457 919 155 during the hours of 8 AM to 8 PM Monday through Friday, 8 AM to 4 PM on Saturday, and 10 AM to 4 PM on Sunday. The customer service centre is closed during bank holidays and on Christmas Day. According to the Anglian Water website, all calls are likely to be recorded for quality and training purposes.

2. By Post

Sending a letter is a slower way to get a response from Anglian Water, but it is still a viable option. If you want to utilise this method of contacting the customer service department, send your letter and any applicable information to the following address: Anglian Water, PO Box 4994, LANCING, BN11 9AL.

If you are asking about a specific bill, include a copy of the bill in your letter, as well as your contact information, such as an address, phone number, and name.

3. Send an Email

To reach out via email, send your enquiry through the online form that can be found on the Anglian Water website. You will be prompted to enter your account number so make sure you have that on hand. Fill out the rest of the steps and submit the form to send your question through to customer service.

If your question is not specifically related to billing or account issues, you can call the number listed above and explain the question that you have. The representative who takes your call should be able to direct you to the right person. Note that if your query is related to an outage or a water quality issue that you are having in your home, you should report it immediately. You can do that through a separate online form on the Anglian Water website.

Here's a summary of the list of channels with which you can get in touch with the Anglian Water customer service team:

Anglian Water Support/FAQ SiteFAQ Page
Anglian Water Phone Number03457 919 155
Anglian Water Social MediaFacebook




Anglian Water Postal AddressAnglian Water

PO Box 4994, LANCING, BN11 9AL

Anglian Water Support EmailOnline Form

Additional Ways to Contact Anglian Customer Service

You can reach out to Anglian Water through social media as well. Here are the social media sites that Anglian Water is active on:

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn

Sending a social media message is a way to receive a timely response from someone on the Anglian Water team, although the odds of a social media manager being able to address your concern are rather low. If anything, the responding representative will be able to direct your call to customer service directly.

DoNotPay Expedites the Customer Service Contact Process

Don't worry about spending hours in a lengthy phone queue in an attempt to get your question handled. Let DoNotPay take care of the problem on your behalf! Here's how you can use DoNotPay to bypass the Anglian Water phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you'd like to call.

  4. Click on the name of the company and have us do the work for you.

Just follow those four simple steps and you will be well on your way to a satisfactory response, without having to waste a second in a phone queue. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

What Else Can DoNotPay Help With?

DoNotPay is your one-stop solution for dealing with frustrating customer service issues. Here are some ways DoNotPay can help you:

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