The Hassle-Free Way to Contact Tesla Customer Service

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How to Contact Tesla Customer Service Without a Hassle

Tesla is an American electric vehicle and clean energy company founded on 1 July 2003, in San Carlos, California, United States. The company focuses on the production of electric cars, battery energy storage (from home to grid-scale), solar panels and solar roof tiles, and related products and services.

With a growth rate of up to 142% Tesla is among one of the fastest-growing brands and the leading electric car company in the world. Tesla needs good customer care and public relations to maintain its competitive growth rates.

A report done by CNBC shows that only 42% of Tesla customers are completely certified by the company's customer service. To avoid frustration and long customer service wait lines and automatically, use DoNotPay Skip Waiting on Hold product.

How Can I Contact Tesla Customer Service?

Tesla offers different avenues where you can find answers to questions about purchasing, delivery, ownership, and product support. The answers come in the form of video guides, articles, and live chats. Here are the :

1. Tesla Support Page

The Tesla Support Page has a list of answers to questions on Tesla cars and energy-trending topics. You will also find video guides on how to get started on most Tesla services and educate you on Tesla product features.

Here is a list of problems you can solve through the Tesla support page:

  • Car features and charging
  • Autopilot
  • Software updates
  • Upgrades
  • Supercharging
  • Home charging
  • Car security features
  • Service and collision repair
  • Do-It-Yourself guides
  • Service Visits
  • Collision Center Visit
  • Roadside Assistance
  • Warranty
  • Wheels & Tires
  • Tesla Account
  • Ownership transfers
  • Account support
  • Tesla App
  • Referral program
  • Financing & leasing
  • Tesla Powerwall
  • Tesla solar roofs
  • Tesla solar panels

2. Tesla Contact Cards

If you cannot get solutions to your issues on the Tesla Page, you can log into your Tesla Account to send an inquiry. If you do not have a Tesla account or cannot log in, you can use the Tesla Contact form.

You can access help in the following areas through the Tesla contact page:

  • Sales
  • Career
  • Customer Support & Roadside Assistance
  • First Responders
  • Press inquiries
  • Submit a comment on the Tesla blog and support pages.

The Tesla support page also guides you on locating Tesla offices near you through the Find Us feature.

3. Tesla Live Visits

If you need a Service Center visit, you can schedule a service visit through your Tesla app. After getting the appointment, you can walk into the Tesla company closest to you for services.

The Tesla app is available to iPhone and Android phone users and allows you to access Tesla vehicles and energy products anywhere.

Once you log into your Tesla account through the mobile app, you are in control of the following:

  • Vehicle and climate control
  • Your charge capacity and history
  • Your vehicle's charging behavior and your charge stats
  • Payment and account information
  • Upgrades and accessories purchase
  • Service schedule and Roadside Assistance
  • The Tesla shop
  • Energy backup reserve during grid outages
  • Powerwall
  • Energy production monitoring

Where to Find Tesla Customer Support

The mode of contact you can opt for depends on the complexity of your issue. Here are the official Tesla addresses:

Physical Address3500 Deer Creek Road

Palo Alto, CA 94304

Tesla Phone Number (Main)650-681-5100
Tesla Phone Number (International)888-518-3752
Tesla Customer Service888-518-3752
Tesla Fax650-681-5101
Social Media ContactsFacebook


Executive Contacts

Primary ContactZach Kirkhorn

Chief Financial Officer

3500 Deer Creek Road

Palo Alto, CA 94304



Secondary ContactJerome Guillen

Vice President Trucks and Programs

3500 Deer Creek Road

Palo Alto, CA 94304


Chief ExecutiveElon Musk

3500 Deer Creek Road

Palo Alto, CA 94304



Press Inquiries

If you need to make press inquiries about Tesla, email any of the following addresses, depending on your location:

North AmericaEmail
Europe & Middle EastEmail
Australia and AsiaEmail

DoNotPay Can Get in Touch With Tesla Customer Service Easily

When you have an issue with a company, you wish to get instant attention and your problems solved as soon as possible. However, that might not be the case at Tesla since the company customer serves all the consumers with complaints.

Due to the high influx of customer care requests, the waiting line can be hours long or more. DoNotPay helps you beat the wait time by jumping the phone line and connecting you to customer care within minutes of the request.

Here's how you can use DoNotPay to skip Tesla's phone queue:

  1. Open your web browser and sign up for DoNotPay.
  2. Type in Skip Waiting on Hold and select the product.
  3. Search for the company you’d like to call.
  4. Click on the name of the company and have us do the work for you.

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