ByHow to Contact Tesla Customer Service Without a Hassle
Tesla is an American electric vehicle and clean energy company founded on 1 July 2003, in San Carlos, California, United States. The company focuses on the production of electric cars, battery energy storage (from home to grid-scale), solar panels and solar roof tiles, and related products and services.
With a growth rate of up to 142% Tesla is among one of the fastest-growing brands and the leading electric car company in the world. Tesla needs good customer care and public relations to maintain its competitive growth rates.
A report done by CNBC shows that only 42% of Tesla customers are completely certified by the company's customer service. To avoid frustration and long customer service wait lines and automatically, use DoNotPay Skip Waiting on Hold product.
How Can I Contact Tesla Customer Service?
Tesla offers different avenues where you can find answers to questions about purchasing, delivery, ownership, and product support. The answers come in the form of video guides, articles, and live chats. Here are the :
1. Tesla Support Page
The Tesla Support Page has a list of answers to questions on Tesla cars and energy-trending topics. You will also find video guides on how to get started on most Tesla services and educate you on Tesla product features.
Here is a list of problems you can solve through the Tesla support page:
- Car features and charging
- Autopilot
- Software updates
- Upgrades
- Supercharging
- Home charging
- Car security features
- Service and collision repair
- Do-It-Yourself guides
- Service Visits
- Collision Center Visit
- Roadside Assistance
- Warranty
- Wheels & Tires
- Tesla Account
- Ownership transfers
- Account support
- Tesla App
- Referral program
- Financing & leasing
- Tesla Powerwall
- Tesla solar roofs
- Tesla solar panels
2. Tesla Contact Cards
If you cannot get solutions to your issues on the Tesla Page, you can log into your Tesla Account to send an inquiry. If you do not have a Tesla account or cannot log in, you can use the Tesla Contact form.
You can access help in the following areas through the Tesla contact page:
- Sales
- Career
- Customer Support & Roadside Assistance
- First Responders
- Press inquiries
- Submit a comment on the Tesla blog and support pages.
The Tesla support page also guides you on locating Tesla offices near you through the Find Us feature.
3. Tesla Live Visits
If you need a Service Center visit, you can schedule a service visit through your Tesla app. After getting the appointment, you can walk into the Tesla company closest to you for services.
The Tesla app is available to iPhone and Android phone users and allows you to access Tesla vehicles and energy products anywhere.
Once you log into your Tesla account through the mobile app, you are in control of the following:
- Vehicle and climate control
- Your charge capacity and history
- Your vehicle's charging behavior and your charge stats
- Payment and account information
- Upgrades and accessories purchase
- Service schedule and Roadside Assistance
- The Tesla shop
- Energy backup reserve during grid outages
- Powerwall
- Energy production monitoring
Where to Find Tesla Customer Support
The mode of contact you can opt for depends on the complexity of your issue. Here are the official Tesla addresses:
| Physical Address | 3500 Deer Creek Road
Palo Alto, CA 94304 |
| Website | Tesla |
| Tesla Phone Number (Main) | 650-681-5100 |
| Tesla Phone Number (International) | 888-518-3752 |
| Tesla Customer Service | 888-518-3752 |
| Tesla Fax | 650-681-5101 |
| Social Media Contacts |
Executive Contacts
| Primary Contact | Zach Kirkhorn
Chief Financial Officer 3500 Deer Creek Road Palo Alto, CA 94304 650-681-5100 |
| Secondary Contact | Jerome Guillen
Vice President Trucks and Programs 3500 Deer Creek Road Palo Alto, CA 94304 |
| Chief Executive | Elon Musk
3500 Deer Creek Road Palo Alto, CA 94304 650-681-5100 |
Press Inquiries
If you need to make press inquiries about Tesla, email any of the following addresses, depending on your location:
| North America | |
| Europe & Middle East | |
| Australia and Asia | |
| China |
DoNotPay Can Get in Touch With Tesla Customer Service Easily
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