Social Security FOIA Requests Explained

Freedom of Information Act Social Security FOIA Requests Explained

Get the Lowdown on Social Security FOIA Requests

The United States Social Security Administration (SSA) is an agency of the U.S. federal government that provides Social Security benefits, such as disability, retirement, and survivor benefits. This article will give you the ins and outs of filing Social Security FOIA requests and help you along the way.

What You Should Know Before Filing SSA FOIA Requests


According to the Freedom of Information Act (FOIA), the public should have access to federal agencies’ records and documents, which is supposed to promote transparency. Certain records, such as trade secrets, internal personnel practices, or attorney-client communication, are not available to the general public. These records are considered FOIA exemptions.

You should know that the records you want could already be public. This is why the SSA urges people to check whether they’re seeking public information materials before they submit a FOIA request.

Here’s what you can access on the SSA website:

You can also visit the SSA reading room and the Open Government portal to browse through the SSA database.

How To Submit a Social Security FOIA Request on Your Own

The Social Security Administration accepts different methods of FOIA request submission:

Can I Submit a FOIA Request Via Yes/No
DoNotPay Yes
Phone No
Online Yes
Email Yes
Fax Yes
Mail Yes
In Person Yes

File Your SSA FOIA Request Online

You can make your FOIA request for SSA records on the FOIAonline website in the following way:

  1. Click on Create Request
  2. Hit Begin
  3. Enter Social Security Administration
  4. Type in your contact information
  5. Fill in the FOIA request form
  6. Upload the required documents if you’re looking for records on yourself
  7. State the amount of money you would pay
  8. Follow the prompts and click on Submit Request

File Your SSA FOIA Request via Email

To file a FOIA request via email, send it to the agency’s FOIA public liaison at FOIA.Public.Liaison@ssa.gov.

File Your SSA FOIA Request via Fax

If you prefer faxing your request, you should send it to 410-966-4304.

File Your SSA FOIA Request via Mail

In case you want to submit your FOIA request via mail, send your request letter to one of these two addresses:

Address One Address Two

Social Security Administration

Office of Privacy and Disclosure

G-401 WHR

6401 Security Boulevard

Baltimore, Maryland 21235

Social Security Administration

OEIO FOIA Workgroup

6100 Wabash Ave.

P.O. Box 33022

Baltimore, Maryland 21290-3022

File Your SSA FOIA Request in Person

If you need to access your own SSA file, you can go to your local Social Security office. This office has jurisdiction over the records needed to process your request. You can find your SSA office on the Locator web page.

Use DoNotPay To File a Social Security Administration FOIA Request

DoNotPay can fast-track any of your FOIA requests. Our app will be your assistant and take care of everything while you click a few times and relax.

Here’s how to submit a FOIA request with our help:

  1. Open DoNotPay in a web browser
  2. Navigate to our FOIA feature
  3. Type in Social Security Administration
  4. Indicate whether you want to apply for a fee waiver or expedited processing

What happens next is we use your info to generate a FOIA request letter and send it to SSA as soon as possible.

If you have any questions about the FOIA process, you can turn to our learning center, check out our numerous articles, and gain insight into:

The FOIA Process at the SSA

Once you submit your FOIA request with the SSA, the agency typically takes 20 days to process it. If your request is more demanding, the processing may last longer.

Requests can fall under one of these categories:

  1. Normal—The receiving office has all the info
  2. Longer—Additional info is required from a different office
  3. Longest—The request is for a high number of records, and additional info is necessary

The SSA will expedite your request if there is a threat to a person’s life or safety or another type of urgency. You can expect a response in ten days, notifying you whether the agency accepted your request for expedited processing.

In case the SSA cannot disclose the records to you, it will send you a denial letter explaining the reasons behind the rejection. If this happens to you, you may:

  • Contact the FOIA Public Liaison via the contact methods below and try to come to an agreement:
  • Reach out to the Office of Government Information Services (OGIS) at the National Archives and Records Administration by sending an email to ogis@nara.gov and ask for mediation services
  • File a FOIA appeal

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