Best Way to Find Out If You Are On the LG Refrigerator Recall List

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Is Your LG Refrigerator on the Recall List?

In 2021, LG Electronics USA settled a class-action lawsuit against them for installing faulty compressors in many of their refrigerators. While the deadline for joining the lawsuit passed in February 2021, you may still be eligible to benefit from a if your fridge is less than 5 years old and you've experienced a loss of cooling after September 23, 2020. DoNotPay can help you make the recall process simple and painless.

How Do I Make a Claim for the LG Refrigerator Recall?

If you bought your LG refrigerator less than five years ago and you experienced a no-cooling event after September 23rd, 2020, you may be entitled to a free repair, even if your warranty has expired. LG is extending the warranties of many of their refrigerators due to a class-action lawsuit that was filed against them in 2020.

To make your claim for the LG refrigerator recall, you need:

  • The model and serial number of your refrigerator
  • The date and location you bought the refrigerator
  • Information on when your refrigerator experienced a no-cooling event

You can contact LG's class action support department at 1 (800) 243-0000 or email your claim to This phone line is staffed during regular business hours. You can also send your claim by mail to:

LG Electronics Alabama

Attn: Claim Administration

201 James Record Rd

Huntsville, AL 35824

What Happened with the LG Refrigerator Recall?

In 2020, LG was subject to a class action settlement that alleged that they used faulty compressors in many of their refrigerators. This settlement was fully finalized in February 2021, and participants in the lawsuit were eligible for free repairs to their LG refrigerators, as well as cash compensation in some cases. While the deadline for cash compensation has passed, you may still be able to claim your free fridge repair.

Who Is Eligible for the LG Refrigerator Recall?

Consumers who bought their LG refrigerators from a certified seller less than five years ago and have experienced a loss of cooling event after September 23rd, 2021 may be entitled to a free repair even if their warranty has expired. To see whether your refrigerator is on the recall list, check the LG Fridge Settlement website. The model and serial number of your refrigerator should be on the inside of the fridge, near the door.

Frequently Asked Questions About the LG Refrigerator Recall

How much time after purchasing my refrigerator do I have to report and request a recall?If you bought your LG refrigerator less than five years ago and you've experienced a loss of cooling event after September 23, 2020, you should contact LG's claims department immediately, as you may qualify for a free repair under your refrigerator's extended warranty.
What if I don't have the specific information about my refrigerator?LG places stickers with the model and the serial number of their refrigerators on the inside of the right-hand door. On newer refrigerator models, the sticker may be on the inside liner near the left-hand door. You may also find your model and serial numbers in your product manual or the receipt from the appliance dealership.

How to Claim Refunds, Repairs, or Replacements for Recalled Products Using DoNotPay

Through our Product Recalls product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.

How the Product Recall Claims product works:

  1. Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
  2. Tell us how you found out about the recall.
  3. Choose whether you want a refund, repair, or replacement.
  4. Upload photographic evidence of your purchase and the product if you still have it.
  5. Choose whether you have the capacity to return the item or not.

And that's it! DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation and how the refund/replacement will be issued, or the next steps in getting the item repaired.

Why Use DoNotPay to Claim Refunds for Recalled Products

DoNotPay is the easiest way to claim refunds and replacements for products that have been recalled. Because you input all your information within the app, you know you have everything together in one place. We'll worry about the hard parts! All you have to do is submit your claim, and the company will reach out to you with a resolution.

DoNotPay Works Across All Products With the Click of a Button

DoNotPay can work for all sorts of product recalls, not just your . We've handled recalls for:

What Else Can DoNotPay Do For You?

As the world's first AI Consumer Champion, DoNotPay can handle more than just product recalls. DoNotPay can:

  1. Set up virtual credit cards so you aren't charged after free trials
  2. Get you compensated for fraudulent robocalls
  3. Help you get out of payday loan debt
  4. Dispute parking tickets in any city
  5. Skip the line for calls to the customer service department

And much more! Find out all the things DoNotPay can do for you today.

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