Reaching Costco Customer Service Doesn’t Have To Take Hours!
Costco is an American multinational corporation that sells everything from clothes and houseware to frozen foods. The company operates under the name Costco Wholesale Corporation in the United States, Canada, Mexico, Argentina, Brazil, and Chile—while operating under its original name Costco Companies outside these countries.
Costco is the fifth-largest retailer in the world, as measured by gross revenue. It was ranked #10 on the Fortune 500 rankings of the largest United States corporations by total revenue.
If there are any issues with purchases you have made from Costco, you should get in touch with the company’s customer service.
We all know that feeling of frustration when you've just done everything right but can't get the customer service person to respond to your call because they’re dealing with other customers and the lines are constantly busy. What if we told you that you don’t have to go through it? , and forget about wasting time while waiting for your call to get answered! Run your other errands or simply relax while we wait in your place, and we’ll notify you once they answer your call. Come back to speak to an agent and resolve your issue with ease!
How Do I Contact Costco Customer Service Myself?
Although having a customer support rep answer your questions and provide the info you seek is the best way to go, you may not have to go through that right away. Most companies, including Costco, have a list of frequently asked questions on their websites. You can always check out companies’ FAQ pages and try to find the answers you need. Some of the questions you’ll find on Costco’s FAQ page are:
- Where can I use my Costco membership?
- May I use the discount card to assist with my prescription purchases during the period in which I am satisfying my deductible?
- How do I return merchandise?
- How does the CMPP Card differ from insurance?
- Is there a fee to join?
- How do I get started?
- Where can I use the Costco Member Prescription Program?
- Will the discount card save me money on my prescriptions?
- How much will I save on prescriptions?
- How do I make sure the pharmacy gives me the discount card price for my prescription?
- Can I purchase prescriptions at non-Costco pharmacies?
- I lost my card? Is that a problem? Can I get a replacement card?
- Can CMPP be used with government programs?
Perhaps you won’t be able to find the info you need this way, but there is no need to panic. Costco customer service agents can help you with any issues you’re having, and you can contact them in one of the following ways:
- Over the phone
- By mail
Calling Costco Customer Service
There are a variety of reasons and different issues that customers experience with Costco’s services or products. Depending on what you need assistance with, you should dial one of the numbers provided in the table below and explain your request to a support agent:
|Costco.com Online Orders||1-800-955-2292||Monday through Friday, 5 a.m. to 8 p.m.
Saturday and Sunday, 5 a.m. to 7 p.m.
|Membership and Warehouse||1-800-774-2678||Monday through Friday, 6 a.m. to 6 p.m.
Saturday and Sunday, 8 a.m. to 5 p.m.
|Costco Business Center Orders||1-800-788-9968||Monday through Friday, 6 a.m. to 5 p.m.|
|Costco Concierge Services Technical Support||1-866-861-0450||Monday through Sunday, 5 a.m. to 10 p.m.|
|Costco Home Improvement Installed Products||1-844-765-0251||Monday through Friday, 5 a.m. to 7 p.m.
Saturday and Sunday, 7 a.m. to 5 p.m.
|Costco Mail Order Pharmacy||1-800-607-6861||Monday through Friday, 5 a.m. to 7 p.m.
Saturday, 9:30 a.m. to 2 p.m.
|Costco Photo Center||1-855-620-7579||Monday through Sunday, 6 a.m. to 8 p.m.|
|Costco Travel||1-877-849-2730||Monday through Friday, 5 a.m. to 9 p.m.
Saturday and Sunday, 6 a.m. to 5:30 p.m.
To avoid waiting on hold for eternity, use DoNotPay’s Skip Waiting on Hold product and spare yourself the unnecessary stress! Other than helping you cut in line, we can also help you with the following Costco-related tasks:
- Checking your Costco gift card balance
- Requesting a Costco item return
- Getting a Costco refund
- Canceling a Costco membership
- Filing a Costco complaint
- Claiming a Costco auto warranty
- Taking your passport photos at Costco
Mailing Costco Customer Service
You can also send a mail to the company’s customer service instead of calling, but keep in mind it will take a while to receive a response. Here’s how the mailing process work:
- Write a letter explaining your request
- Go to your nearest post office
- Mail the letter to the following address: PO Box 34331, Seattle, WA 98124
If you’re looking for an alternative way to get in touch with Costco, you can try messaging them on Facebook or Instagram.
Skip the Phone Queue and Connect With a Costco Customer Service Agent
Costco is a large company with millions of active customers, so it shouldn’t come as a surprise that their lines are always busy. Still, listening to automated messages on repeat for 15+ minutes is enough to drive even the most patient of customers crazy.
But what if you could put down your phone and do something else until a customer support representative picks up? That’s exactly what DoNotPay enables you to do!
Our app can call Costco for you and notify you as soon as someone picks up. This way, you don’t have to sit there nervously tapping your foot for 15 minutes. Instead, you can spend that time watching your favorite TV show, for example, and pick up the phone once the app connects to a live person.
To call Costco through DoNotPay, all you need to do is:
- in your web browser
- Select the Skip Waiting on Hold product
- Type in the name of the company you want to call
- Click on the name and press Call Now
The app does the rest for you! You can sit back and relax or do whatever you like in the meantime, and we’ll let you know the instant you can talk to a customer representative.
Don’t waste time and nerves waiting on hold—DoNotPay offers a much more convenient alternative!
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Other Tasks DoNotPay Can Help With
If you think that’s great value, wait until you hear what else DoNotPay can help you with! Here’s a table with a couple other amazing DoNotPay features that will help improve your quality of life:
|Dealing With Companies||Getting Rid of Spammers for Good||Helping With Your Studies|