How to Cancel Shopify Membership

Cancel Any Service or Subscription How to Cancel Shopify Membership

How to Cancel Shopify in a Matter of Minutes

Shopify is one of the most popular online store platforms that enables anyone to sell their products. The platform has more than 1.2 million active users.

Cancel Shopify on Your Own

You can cancel your Shopify store by yourself through the website.

Can You Cancel With


Yes/No

DoNotPay

Yes
Email

No

Phone

No
Letter

No

In-person

No
Company website

No

How to Cancel Shopify Through the Website

If you want to cancel your Shopify store through their website, follow these steps:

  1. Sign in as an owner
  2. Click “Settings” from your Shopify admin
  3. Select “Plan and Permissions” or “Account”
  4. Click “Close Store”
  5. Enter your password
  6. Select the reason why you want to cancel in the drop-down menu
  7. Click “Close Store”

Cancel Shopify With DoNotPay—The Easy Way

DoNotPay offers a more convenient way of canceling your Shopify store. Here’s how you can do it:

  1. Access your DoNotPay account from a web browser
  2. Click on “Find Hidden Money”
  3. Type in “Shopify”

Not only will we cancel your membership, but we will also notify you once we do it.

DoNotPay Can Help You Get Rid of Multiple Unused Memberships at Once

Rely on DoNotPay when you need to cancel more than one membership that you don’t use, including services such as:

To enable us to analyze all your subscriptions, connect your email or bank account with your DoNotPay account. Once we determine which memberships are unused, you can choose the ones you want us to cancel.

Does the Shopify Free Trial Automatically Renew Into a Paid Subscription?

Shopify offers a free trial period that lasts for 14 days. Since you don’t have to provide them with your credit card info, you won’t be charged once the trial ends.

Can I Expect a Prorated Refund From Shopify?

Shopify doesn’t offer a refund to store owners.

Is It Possible to Pause My Shopify Store Instead of Cancelling?

When it comes to pausing your Shopify membership, you can choose between two options:

  • Pause and Build—you can continue working on your store and editing products for $9 a month, but the checkout will be disabled
  • Pause—you can pause your store for up to three months for free, but you won’t have access to it at all

Here’s which steps to follow for both options, and how to reopen your store afterward:

How to “Pause and Build” or Just “Pause”

How to Reopen Your Store

  1. Log in 
  2. Go to “Settings” from your “Shopify Admin”
  3. Click on “Plan and Permissions”
  4. Select “Pause and Build” or just “Pause” in the “Store Status” section
  5. Click “Pause and Build” or “Pause”
  6. Click on “Confirm Changes”
  1. Log in
  2. Click on “Settings” from your “Shopify Admin”
  3. Choose “Select Plan” in the “Plan Details” section
  4. Select the pricing plan you want

What Do Shopify Charges Look Like on My Statement?

Here’s how Shopify charges may appear on your bank statement:

SHOPIFY-CHARGE.COM 8887467439 IL SHOPIFY-CHARGE.COM 888-746-7439 IL SHOPIFY-CHARGE.COM
SHOPIFY COM C ELK GROVE VIL IL : SHOPIFY-CHARGE.COM 8887467439 IL SHOPIFY-CHARGE.COM 8888746743 IL
SHOPIFY-CHARGE COM SHOPIFY TRANSFER SHOPIFY SHOPIFY-CHARGE.COM 186-693-8242 TX
SHOPIFYCOMC Payment From Shopify SHOPIFY-PAYMENTS-CHARGE.COM
SHOPIFY-CHARGE.COM 8887467439 IL SHOPIFYCO LONDON BUSINESS TO BUSINESS ACH Shopify TRANSFER Shopify X
Shopify TRANSFER Shopify CCD ID: 1800948598 SHOPIFY-CHARGE.COM ELK GROVE VILLAGE IL SHOPIFY CHARGE COM
Shopify TRANSFER Shopify CCD ID: WFMSTRIPE1 SHOPIFY-CHARGE.COM 888-746-7439 IL 60007 US Authorization to SHOPIFY-CHARGE COM,ELK GROVE VIL,IL,
FROM SHOPIFY SHOPIFY TRANSFER SHOPIFY X Shopify DES:TRANSFER ID:Shopify INDN:X CO ID:1800948598 CCD
SHOPIFY-CHARGE COM, ELK GROVE VIL, IL SHOPIFY IN, G.CO/HELPPAY Shopify DES:TRANSFER ID:Shopify INDN:X CO ID:WFMSTRIPE1 CCD
SHOPIFY TRANSFER SHOPIFY CCD ID: WFMSTRIPE1 shopify payments TRANSFER CCD ID: WFMSTRIPE1 Shopify DES:TRANSFER ID:Shopify INDN:X CO ID:XXXXX48598 CCD

Need Help Suing Shopify? Rely on DoNotPay!

If you think that Shopify has wronged you, you can count on DoNotPay’s help and sue them in small claims court trouble-free. 

Once we determine if your case qualifies for small claims court, we will help you compose a demand letter. You should send it to Shopify and wait for up to 90 days for their response.

If the company doesn’t answer or refuses to settle, we will help you collect all the required documentation and complete the forms. Then we will assist you in writing the court statement and provide you with detailed instructions on any potential scenario.

Now you can file the complaint and show up in court by yourself without feeling stressed because you will be prepared.

The Most Used Shopify Alternatives

Are you unhappy with Shopify? Check out some of the most popular alternatives:

Company

Pricing

Benefits

BigCommerce

  • Standard—$29.95/month
  • Plus—$71.95/month
  • Pro—$269.96/month
  • Enterprise—custom quote
  • Free of transaction fees
  • Excellent SEO
  • User-friendly

Volusion

  • Personal—$29 for up to 50k in sales
  • Professional—$79 for up to 100k in sales
  • Business—$299 for up to 500k
  • Custom—VIP support and all features—custom price
  • Excellent promo options
  • Great offer of features
  • Beautiful design

WooCommerce

  • Hosting—$5–25/month
  • Domain—$10/year
  • Premium theme—$59
  • Extra plugins—$40–80/year
  • Great template options
  • Customizable design

What Else Can DoNotPay Do for Me?

With DoNotPay by your side, you’ll be able to solve many other issues hassle-free. Once you log in to your DoNotPay account from a web browser you can rely on us whenever you need help:


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