How to Contact Bed Bath & Beyond Customer Service in a Flash

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Contact Bed Bath and Beyond Customer Service the Easy Way

Despite the countless studies advising companies not to put customers on hold for too long or, worse yet, ignore them completely, it's still a big problem. And as stated in an article by HowStuffWorks on the topic, " … the tortured souls in the ninth circle of hell would suffer an eternity of being on hold … " with a robotic voice promising every 20 seconds that an agent will be with you shortly.

Market Watch reported in 2016 that U.S. consumers squandered roughly 900 million hours on hold. That's 102,671.51 years! This is from analytical data accumulated from over four million phone calls made by consumers to various companies. On top of that, the text messaging service TalkTo also found that around 50% of Americans say they spend between 10 to 20 minutes per week waiting on hold.

The same applies for . Just like any other retail customer service, many of their customers complain of difficulty to reach their customer service representatives. In this article, we will share how you could contact the on your own, and we will also share with you a hassle-free way of dealing with them with DoNotPay.Yes, you can bypass long phone queues for good with DoNotPay's Customer Service product!

What You Should Know About Bed Bath & Beyond

Bed Bath & Beyond (BBBY) is a U.S. domestic chain of merchandise retail stores operating in all 50 states, Mexico, Puerto Rico, and Canada. Founded back in 1871, it's among the Forbes Global 2000 and Fortune 500. On January 7, 2022, CNBC reported that Bed Bath & Beyond released a list of 37 locations spread across 19 states that will be closing in 2022. This is in step with an announcement the brand made in 2020 revealing it would close 200 banner stores over a period of two years.

Bed Bath & Beyond Support/FAQ Site
Bed Bath & Beyond Phone Number1-800-GO-BEYOND® (1-800-462-3966)

7am - Midnight Eastern Time 7 days a week

Bed Bath & Beyond Support Chat

The Better Business Bureau Gave BBBY an F Rating

According to the Better Business Bureau (BBB), it gave an "F" rating. BBBY has received 1,706 total complaints in the last 3 years, with 626 of those complaints being closed within the past 12 months. Of the hundreds of complaints, many of them involve customer service. Some of the reasons for customers to post a complaint to the BBB website include:

  • Callers can never speak to a real person, even if the issue is critical.
  • Customers feel that BBBY has made opting out of automatic membership renewal difficult.
  • Customers have been charged for memberships they did not apply for and had a hard time canceling them.
  • Customers complained about canceling orders only to never receive a refund. In some cases, this has led to some customers receiving overdraft fees from their bank. When they attempted to call customer service, they either got different answers each time or were bounced around to different departments.

How to Contact Bed Bath & Beyond Customer Service Yourself

As you can see from the reviews, one of the core issues customers have with is how hard it is to contact customer service. Even if someone does contact customer service, they often complain that they either take forever to respond or merely don't respond at all. With DoNotPay's Customer Service product, you don't have to worry about being among the countless customers posting complaints. Instead, skip that long phone queue for good and get business taken care of.

If you really wish to try contacting Bed Bath & Beyond customer service yourself, we found the following contact information:

  1. By telephone toll-free at 1-800-462-3966 from 7:00 am until midnight seven days a week.
  2. Via automated/live chat found at the bottom left of BBBY's "Knowledge Center" page.
  3. Via social media on Facebook, LinkedIn, and Instagram.

How to Jump the Phone Queue With DoNotPay

With DoNotPay, you won't need to waste time waiting on hold! DoNotPay can call any customer service phone number for you and wait on hold in your place. As soon as a support agent takes your call, DoNotPay will notify you, so you can explain the issue and get the answers you're looking for.

Here's how to get started/Here's how you can use DoNotPay to skip the Bed Bath & Beyond phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

That's it! DoNotPay will let you know the instant someone picks up, so you can talk to a customer support representative without having to spend a second waiting on hold. Other than Bed Bath & Bedyond, DoNotPay can help you in the following areas:

What Else Can DoNotPay Do For You?

Founded by Joshua Browder in 2015, DoNotPay is a virtual service powered by artificial intelligence (AI). While it was originally developed to help people fight unjustified traffic tickets, its developers recognized that DoNotPay could offer American consumers so much more – affordable services covering a wide range of issues so that everyone has equal access to help.

DoNotPay delivers dozens of services enabling users to solve all kinds of issues. Whether you desire to Learn About the Copyright Disclaimer for YouTube, Get Free Trials & Don't Get Charged, Help With Bills, or Dispute a Transaction, we can help! if you have questions, comments, or suggestions.

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