Enjoy Your SPG Hotel Rewards With DoNotPay

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Enjoy Your SPG Hotel Rewards

The Starwood Preferred Guest Program ( ) is now obsolete. If you relied on this American Express hotel rewards program for regular business travel or affordable vacations, you're undoubtedly missing the original program.

The SPG hotel rewards program was rebranded as Marriott Bonvoy , but the loyalty program hasn 't been the same. Between downgraded points, complex instructions and restricted offers, the new Marriott Bonvoy cards deeply disappoint most SPG members. It's been a frustrating time for Starwood Rewards customers accustomed to great hotel prices and luxurious upgrades.

But you can still save a ton of money on hotel rooms using the DoNotPay App!

  • This article will explain how to get free hotel rooms and hotel upgrades using DoNotPay.
  • We'll also explore some ways you can ask for upgrades when a hotel is sold out.
  • These secrets work at any hotel, even in Las Vegas!

The DoNotPay App is the easiest, fastest and most reliable way to get those sought-after rooms and upgrades. So let's start there.

DoNotPay Can Find Awesome Rooms Even Though the SPG Hotel Rewards Program Is Gone

It 's so fast and easy to request free rooms or luxury upgrades using the DoNotPay App!

Just follow these easy steps:

  1. Enter the name of the hotel you're staying at, including the location.
  2. Tell us the dates of your stay, who you're staying with, whether it's your first time, and whether you're a loyalty rewards member at the hotel.
  3. Tell us if it's a special occasion (birthday, anniversary, etc.) and any specific upgrades you want to request.
  4. Tell us your current room and confirmation number.

See how easy that was? The DoNotPay App will handle everything from there! No need to wait on hold or follow prompts through a call center. No need to feel funny asking about upgrades and rewards.

Remember, when SPG hotel rewards were rebranded, a lot of people lost their rewards. You don't need to be one of them. You can still get nice hotel rooms for free using DoNotPay, even if the hotel is sold out.

Of course, if you're in the mood to write letters or have an awkward conversation with a hotel manager, you can always give it a try! Let's explore ways you can try to get free hotel rooms and upgrades without the DoNotPay App.

Other Ways to Ask for Free Hotel Rooms, Upgrades and Lost SPG Hotel Rewards Benefits

From awkward phone calls to letters, here are some ways you can attempt to get free hotel rooms and upgrades, even though the program is defunct.

Call the Hotel Manager and Explain

If you were a Starwood Hotels rewards program (SPG) member, you got ripped off when the program rebranded. You were one of the thousands -- maybe even tens of thousands -- of regular customers who didn't get to use the rewards they'd saved for a special moment.

The problem was made worse by the COVID-19 pandemic. Travel took a back seat. People didn't think much about their unused SPG hotel rewards during 2020. Now that it's time to travel again, you're logging into a dead website to see all your points and upgrades are gone!

Most Marriott hotel managers know what happened. You can ask for the upgrades you believe you're owed. This same technique might also work at these hotels:

Explain how Amex burned you via SPG rewards. They might be eager to earn your regular business!

Now, of all the ways you can ask for hotel rewards, asking the manager in person or over the phone is probably the most difficult for most people. It can feel embarrassing. We understand! You might be more comfortable writing a letter. But your chances of getting outstanding results are much lower.

Write a Letter About Your SPG Hotel Rewards Experience

You can always mail a letter to any hotel. If you want results, send one copy to the Marriott hotel you 're planning to visit and a copy of it to the regional corporate office. That way, you know your letter won't end up in the trash can, and you can create a paper trail.

The letter will contain the same information as your phone call.

Be sure to:

  1. Describe your SPG hotel rewards experience, explain how you got burned.
  2. Write with a professional tone, with no cussing or improper language.
  3. Address the envelopes and put postage on them.
  4. Leave several contact options in the letter, phone number, email, physical address, etc.

Then wait. There's a good chance you'll hear back from a hotel manager or customer service specialist at some point. However, please don 't fall into the next trap: they might try to sell you another rewards program instead.

And that's why the DoNotPay App is the best way to find awesome hotel upgrades and free hotel rooms, even if you weren't a member of SPG rewards. DoNotPay is:

FastYou don't have to spend hours trying to request free rooms or luxury upgrades.
EasyYou don't have to struggle to fill out tedious forms just to get your hotel upgrades and rewards.
SuccessfulYou can rest assured knowing we'll make the best hotel experience for you.

Try it today! Let DoNotPay do the work for you.

Want your issue solved now?