All You Need to Know About Hard Rock Hotel Rewards

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How to Get Free Upgrades Using Hard Rock Hotel Rewards

Hard Rock Hotels offer an ecstatic hotel experience for their guests. Every visiting guest gets the best with spectacular suites, signature modern amenities, and the Rock Star treatment for members. So, how do you get the free upgrades and rewards at Hard Rock Hotel?

Whether you are visiting the Hard Rock Hotel for the first time or you are a loyal customer, you can get an upgrade and stay in one of the exquisite rooms with great views. However, in most cases, you have to tip the agents at the front desk for a complimentary upgrade or pre-contact the hotel's manager for an upgrade.

DoNotPay eliminates the hassle of tracking down Hard Rock Hotels' managers and contacts them on your behalf with your specific requests. This makes it less frustrating and more convenient for you as you get your desired upgrade for free.

Types of Upgrades You Can Get at Hard Rock Hotels

They include:

Room UpgradesYou get to enjoy a more luxurious room with epic views without paying more for the room.
Hotel Free NightsHard Rock Rewards members get free nights for 20,000 points.
Offers and RewardsAvailable at café and shops for Hard Rock Rewards members.

Also, different Hard Rock Hotels in different locations offer upgrades depending on the location of the hotel to suit their specific types of guests. For example, Hard Rock Hotels in Mexico and the Dominican Republic have the Rock Royalty Level program, which increases amenities and benefits for VIP guests.

Hard Rock Hotels in Pattaya is also offering a free automatic room upgrade until 25th December 2021 for any booking done through the website.

The Likelihood of Getting an Upgrade After You've Already Checked In

It's always possible to get an upgrade after checking into the Hard Rock Hotel. However, this only happens during off-peak seasons when the hotel is not fully booked.

Hard Rock Hotels have a solid track record of epic upgrades to its customers for only $20. It's a simple trick that gets you a cheap room upgrade. This trick requires you to sandwich a $20 bill between your credit card and your ID and then ask the clerk at the front desk whether any complimentary upgrade is available.

The clerk will take the $20 bill and find you the best room upgrade available. There are no secrets or secret procedures involved. So, if you are visiting during an off-peak season, the likelihood of getting an upgrade after checking into the hotel is high.

But if you are visiting during the holidays when the hotels are fully booked, the clerk will return your $20 bill and tell you that no upgrades are available.

How to Get Upgrades and Rewards at Hard Rock Hotels by Yourself

First, you can make yourself eligible for more rewards through the Hard Rock Rewards program that allows you to earn a redeemable point as you spend money within the hotel amenities. You can sign up as a member easily at

Make sure that you submit your membership ID at the front desk any time you are at the hotel so that your money can earn points.

You can get room upgrades through these two methods:

  1. The $20 Trick

Whenever you visit Hard Rock Hotels during an off-peak season, give a $20 tip to the clerk at the front desk. Remember to slip it between your credit card and your ID so that you can communicate the message without saying too much.

You can tip them for more than $20 if you want. The one you talk to will check for available upgrades and give you a good deal. With this, you'll be able to enjoy premium services for less money.

  1. Contact the Hotel Manager

Try contacting the hotel manager through email before your arrival date and tell them your request. You can include whether you are a frequent visitor or your first visit, as they may consider this for your room upgrade and other offers.

The difficult task in this option is getting the manager's email address as it's not found plainly on the website. You might need first to contact customer care so that they can give you a relevant email address for the manager responsible for upgrades.

How to Get Free Upgrades at the Hard Rock Hotel With the Help of DoNotPay

DoNotPay will draft the requested email on your behalf, find the general manager, and contact them under your name so you can get a free upgrade!

All you have to do is:

  1. Enter the name of the hotel you're staying at, including the location.

  2. Tell us the dates of your stay, who you're staying with, whether it's your first time, and whether you're a loyalty rewards member at the hotel.

  3. Tell us if it's a special occasion (birthday, anniversary, etc.) and any specific upgrades you want to request.

  4. Tell us your current room and confirmation number.

That’s it!

What Else Can DoNotPay Do?

DoNotPay can help you get free upgrades using:

DoNotPay can also help you solve other problems such as:

Check out the product page information for hotel upgrades to learn more and get started.

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