The Easy Way To Reach Lowe’s Customer Service

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Skip the Phone Queue When Getting in Touch With Lowe’s Customer Service

Lowe's is a home improvement retailer with stores across the United States and Canada and is headquartered in Mooresville, North Carolina. It carries a wide variety of kitchen, bath, flooring, appliance, and furniture products from leading manufacturers. Through its online store, Lowe's offers more than two million products to customers in the U.S., Canada, and Mexico. It also operates more than 1,900 physical stores in North America.

Lowe's opened its first two stores in 1951 and today operates over 1,900 locations across 38 countries. The company has grown internationally, opening stores in China, Spain, France, Vietnam, and the United Arab Emirates.

Lowe's customers can purchase new home appliances, such as refrigerators, dishwashers, stoves, and freezers at their local Lowe's store.

It’s not uncommon for Lowe’s customers to experience issues with certain products or need assistance with figuring out how some products work. If you’re one of the customers looking for help with the company’s products or services, we’re here to help you contact Lowe’s customer service. By reaching its customer support reps, you’ll be able to fix the issue you’re having and ask any additional questions.

The best part is that you don’t have to wait in line anymore! We developed a product that helps you jump the phone queue and reach customer support in a jiffy!

, and forget about waiting for customer support reps to answer your call!

How Can I Reach Lowe’s Customer Service Myself?

If the thought of dealing with customer service stresses you out, you can try avoiding it by visiting Lowe’s website first. You can locate a list of commonly asked questions on the company’s Contact Us page and see if you can find a solution to your issues. We’ll provide you with a list of some of the dilemmas you’ll be able to solve by checking out Lowe’s Contact Us page. Here is what you will learn how to do:

  • Locate information on recalls and product safety news
  • Return or exchange an item
  • Place an order with a tax-exempt account
  • Verify your military credentials
  • Cancel an item from your order
  • Register for the Military Discount
  • Find a product online
  • Check your order status
  • Submit a rebate
  • Discern the difference between a MyLowe's account and a Lowe's Advantage account
  • Know if your order is ready to be picked up
  • Manage your account
  • Apply for a Lowe's Credit account

You don’t have to rely on the company’s website to solve your issues. If it proves ineffective, you can reach Lowe’s customer support by choosing either of the following methods:

  1. Over the phone
  2. Online

Reaching Lowe’s Customer Service by Phone

You can speak directly to Lowe’s customer support agents by calling 1-800-445-6937. Inquire about the info you need or ask how to resolve the issue you’re having with the company’s products. Lowe’s customer service working hours are Monday through Sunday, from 8:30 a.m. to 6:30 p.m.

Consult the table below to see what number to dial depending on the type of request you have:

Repairs, Warranties, & Protection Plans1-888-775-6937
Sales & Installation Services1-877-465-6937
Lowe's Credit Card1-800-444-1408
Lowe's Consumer Credit Card1-800-444-1408
Lowe's Business Advantage1-800-444-1408
Lowe's Commercial Account1-866-232-7443
Lowe's Business Rewards1-866-537-1397

Wondering how long until a customer support rep answers your call? While the average wait time is around 8–10 minutes, customers report waiting for up to 30 minutes. If you wish to skip the wait, DoNotPay’s Skip Waiting on Hold product is the perfect solution.

We’ll dial Lowe’s customer service and wait in your stead. Once a support agent picks up, we’ll alert you, and you can come back to ask them anything you want. They should walk you through the process of resolving the issue step by step.

Jumping the phone line when reaching Lowe’s customer service isn’t all we can assist you with! We can also help you complete the following Lowe’s-related tasks:

Contacting Lowe’s Customer Service Online

If speaking to a Lowe’s customer support agent directly is something you would rather avoid, you can try reaching the company’s agents through social media. They are active on Facebook, Twitter, Instagram, and YouTube.

Note that contacting customer support reps this way will likely take a lot longer than calling them would. It is also possible that the agents won’t even see your message if the company receives too many requests and messages daily. That’s why we suggest calling Lowe’s customer service and getting your answers on the spot.

Skip the Phone Queue and Connect With a Lowe’s Customer Service Agent

Lowe’s is a large company, so it shouldn’t come as a surprise that their lines are always busy. Still, listening to automated messages on repeat for 15+ minutes is enough to drive even the most patient of customers crazy.

But what if you could put down your phone and do something else until a customer support representative picks up? That’s exactly what DoNotPay enables you to do!

Our app can call Lowe’s for you and notify you as soon as someone picks up. This way, you don’t have to sit there nervously tapping your foot for 15 minutes. Instead, you can spend that time watching your favorite TV show, for example, and pick up the phone once the app connects to a live person.

To call Lowe’s through DoNotPay, all you need to do is:

  1. in your web browser
  2. Select the Skip Waiting on Hold product
  3. Type in the name of the company you want to call
  4. Click on the name and press Call Now

The app does the rest for you! You can sit back and relax or do whatever you like in the meantime, and we’ll let you know the instant you can talk to a customer representative.

Don’t waste time and nerves waiting on hold—DoNotPay offers a much more convenient alternative!

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