ByReaching Capital One Customer Service Has Never Been Easier!
Capital One is one of the largest banks in the United States, offering a variety of financial services and products to its customers, including credit cards, auto loans, and savings accounts. With over 70 million customers, Capital One is one of the American most well-known and successful companies.
If, for any reason, you’re not satisfied with the company’s service, you can contact Capital One customer support for assistance. The agents will help you resolve any issues you are having with your account and/or credit card.
We know that dealing with customer support is usually not a fun experience—that’s why we’re here to help. Since contacting Capital One customer service is a tedious task, and let us streamline the process!
How To Contact Capital One Customer Service Yourself
If you have any questions about your Capital One credit card or account, reaching their customer support is the best course of action. The company’s customer support agents can answer all of your questions and provide you with additional assistance if necessary.
You can try looking for answers on Capital One’s FAQ Page first if you don’t want to contact customer support right away. Some of the questions you’ll find answers to are:
| General Questions | Other Questions |
|---|---|
|
|
If you couldn’t find the info you need or have an issue you can’t resolve on your own, you can contact Capital One customer service:
- By phone
- Online
- Via mail
Contacting Capital One Customer Service Over the Phone
Capital One provides various numbers you can dial for support depending on the type of assistance you need. If you’re looking for general customer service over the phone, follow the next steps:
- Dial 1-877-383-4802
- Inquire about the info you need
Calling the right customer support number will help speed up the process since you’ll be automatically connected to an agent who is specialized in the field you need help with.
Consult the table below to see what number you should call based on the support type you seek:
| Support Type | Number |
|---|---|
| Credit Card support | 1-800-227-4825 |
| Banking support | 1-800-655-2265 |
| Loans support | 1-800-946-0332 |
There are a dozen other phone numbers you can call for inquiries and troubles with other services the bank is offering. You can find all the customer service phone numbers by visiting the Capital One Support Center.
Keep in mind that reaching Capital One customer support over the phone likely won’t be quick and painless. Getting in touch with customer service nowadays takes longer than usual, especially since the outbreak of the COVID-19.
The good news is that you can avoid sitting by the phone and wasting time waiting for a customer support rep to pick up. DoNotPay can swoop in to wait it out in your stead and notify you once the rep answers the call!
How To Contact Capital One Customer Service Online
Speaking with a support agent directly isn’t for everyone—some people prefer asking questions and explaining problems in writing. If you’re one of them, you’ll be happy to know phoning Capital One customer service isn’t the only option. The company provides a few ways to reach them online, including the following social media accounts:
Mailing Capital One Customer Service
If you want to mail a general inquiry to Capital One customer service instead of calling or contacting them online, you can do so by completing the following instructions:
- Write a letter explaining your request
- Send it to this address: Capital One, Attn: General Correspondence, P.O. Box 30285, Salt Lake City, UT 84130-0287
See the table below for other addresses you should send your letter to depending on your request:
| Request | Address |
|---|---|
| Mail Credit Card Payment | Capital One
Attn: Payment Processing PO Box 71083 Charlotte, NC 28272-1083 |
| Investigate a Misapplied Payment | Capital One
Attn: Payment Investigations P.O. Box 30287 Salt Lake City, UT 84130-0287 |
| Dispute a Credit Card Charge | Capital One
Attn: Disputes P.O. Box 30279 Salt Lake City, UT 84130-0279 |
| Report Suspected Credit Card Fraud | Capital One
P.O. Box 30277 Salt Lake City, UT 84130-0277 |
| Credit Card and Line of Credit General Correspondence | Capital One
Attn: General Correspondence P.O. Box 30285 Salt Lake City, UT 84130-0285 |
Did Capital One fail to respond to your request? Is the company refusing to cooperate? DoNotPay can show you how to write a complaint letter and resolve the issue effortlessly, but that’s not all!
We can provide you with further Capital One assistance, including:
- Creating a virtual Capital One credit card to protect your sensitive data
- Claiming Capital One extended warranty
Reach a Live Capital One Customer Representative Without Waiting on Hold
Are you sick and tired of listening to god-awful hold music or the same promotion you’re not interested in over and over again? Don’t you wish there was a way to connect to customer service agents without spending half an hour glued to your phone?
Good news—there is! With DoNotPay, you can put down your phone, have the app wait on hold in your stead, and pick up once you’re connected to a live person on the other end.
The app will wait on hold for as long as necessary and will notify you as soon as a customer service representative picks up. This way, you won’t waste time waiting on hold or trying to do other tasks with your phone jammed between your ear and your shoulder.
And the process couldn’t be any simpler. All you have to do is:
- Open up the app and choose the Skip Waiting on Hold product
- Type in Capital One
- Click on the name and choose Call Now
The app will display the average waiting time and notify you the moment a customer support rep answers your call.
With DoNotPay, you can say goodbye to waiting on hold, for good!
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