How to Cancel a Massage Heights Membership

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How To Cancel Massage Heights in Just a Few Easy Steps

Massage Heights is a company that offers massages and skincare services to its customers.

It has more than 100 locations throughout the U.S., and it’s constantly expanding.

The company has had some unfavorable reviews, regardless of its success. If you feel like Massage Heights failed your expectations, too, and no longer want to be a paying customer, we can help you drop them and keep your money for yourself.

How To Cancel Massage Heights on Your Own

If you’re no longer satisfied with Massage Heights services, you can cancel your membership by:

  • Writing an email
  • Contacting them on their website
  • Contacting them over the phone

Cancel Massage Heights via Email

You may cancel your Massage Heights membership in these three steps:

  1. Write an email asking Massage Heights to cancel your membership
  2. Include your personal details along with the date of starting the contract
  3. Send the email to:

Cancel Massage Heights on Their Website

To cancel the Massage Heights services via their online form, do the following:

  1. Find your local Massage Heights club on this page and click on Website
  2. Tap on the Contact us button
  3. Fill out the form—your full name, email, phone number—and let them know you want to cancel your membership
  4. Hit Submit

Cancel Massage Heights via Phone

If you opt for the option of canceling over the phone, follow the next four steps:

  1. Find your city on this page
  2. Call the number that’s assigned to your local club
  3. Wait on the line for as long as it takes for an agent to pick up
  4. Tell them that you want to cancel your membership and give them all the information they require
  5. Ask them to send you an email confirming that your membership has ended

With DoNtoPay, there’s no more waiting on hold for hours. Find out how you can jump the phone queue for any company when dialing customer service reps.

These options are the only ones that Massage Heights offer, but they might come with potential problems. The company could take days or weeks to cancel your membership, which might lead to another monthly charge. Fortunately, our app can cancel the subscription for you.

How To Cancel Massage Heights Membership With DoNotPay

Having DoNotPay as your assistant will save you a great amount of money. You can cancel your Massage Heights membership by contacting the company directly, or you can let DoNotPay do it for you fast and easy. With just a few clicks on your smartphone or tablet, your cancellation will be over in mere seconds. Follow these straightforward steps to cancel your membership:

  1. Open the DoNotPay app in your
  2. Click on Find Hidden Money
  3. Enter Massage Heights as the service you’re canceling

We will cancel your membership in 48 hours and send you an email confirming your cancellation.

Can You Cancel With











Can You Get a Refund With Massage Heights?

The Massage Heights website doesn’t have any information regarding the company’s refund policy. That said, user complaints on various forums suggest that it’s next-to-impossible to get a refund from Massage Heights. Before you request a refund, be sure to find out what your consumer rights for refunds are. If you have issues with other services, DoNotPay can help you request a refund in a few simple steps.

What Are the Alternatives to Massage Heights?

If you’re displeased with Massage Heights, you might want to consider some other options. The best massage services out there are:




Massage Envy

Starts at $50/hour

  • A variety of services—massage, stretch, facials
  • Possibility of pausing the membership for six months
  • A great number of locations all over the U.S.

Hand and Stone

Starts at $49.95/month

  • 50-minute massages and facials (excluding Hot Stone, Specialty and Couples massage)
  • Rewards program
  • Discounts on services and products
  • Over 400 locations throughout the USA
  • Guest privileges

Elements Massage

Starts at $69/hour

  • Cancellation at any time
  • Personalized service
  • Different types of massage

Has Massage Heights Violated Your Rights? DoNotPay Can Help You Take Them to Court!

Many Massage Heights customers complained about this company being unfair—making unauthorized charges, treating their customers poorly, and lying about membership benefits. This has been an ongoing topic for almost ten years. The customers complained about things such as:

  • The company still billing the customers after the cancellation of membership
  • Staff members being unpleasant and impatient with the customers
  • The company tricking one-time customers into becoming members by giving out false information about the benefits

If your case is similar, DoNotPay can help you, so you don’t need to hire a lawyer. Our award-winning app offers you support in suing people and businesses in small claims court. DoNotPay will fill out forms and create a script for you to use in court.

Is There Something Else DoNotPay Can Do for You?

DoNotPay is the first personal virtual assistant app, designed for people who don’t have the time or money to tackle various everyday issues. It can make life easier in more ways than one.

Through the DoNotPay app, you can cancel other beauty services—such as Curology, Rodan and Fields, Allure Beauty Box, and Proactiv.

DoNotPay offers a plethora of solutions to various mundane problems, including:

Getting someone to solve such problems has never been easier—all you need to do is open DoNotPay in your and let your new personal virtual assistant do the work for you.

Want your issue solved now?