File Popeyes Complaints the Easy Way

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to File a Customer Complaint With Popeyes

Even a favored chicken franchise can find themselves assaulted with . Popeyes is a multinational fried chicken fast-food franchise. Headquartered in Miami, Popeyes opened its first restaurant in the early 1970s and today boasts almost 3,500 restaurants in almost every state and the District of Columbia and over 30 countries. Owned by Restaurant Brands International, Popeyes is famous for its Louisiana chicken recipe. They also offer regional options like fish and shrimp. The franchise has a remarkably unique New Orleans flavor in all its offerings, making it a favored spot wherever it sets up shop.

But, even with Popeyes' solid reputation and success, there's no pleasing everyone. Anyone who has the internet knows dissatisfied customers are unavoidable, regardless of the business. Popeyes is no exception. From messing up delivery to not having a clean bathroom, people have found many reasons to vent frustration with Popeyes. If you think Popeyes needs notification of an issue or a company owes you a refund, DoNotPay can help you file that complaint in a secure process.

How Do I Make a Complaint to Popeyes?

Here are several ways to file a complaint with the chicken franchise.

On its website, Popeyes offers a variety of channels for filing a complaint, including:

  • Delivery
  • Mobile order
  • In-restaurant

Other avenues include:

  • Speaking with the restaurant manager. Give the restaurant a call and ask to speak with them.
  • Call the franchise's support center: 877.767.3937 (977.POPEYES).
  • Using old-fashioned snail mail. Send it directly to the franchise you went to or shoot it off your Popeyes corporate complaints to the headquarters at 555 Blue Lagoon Drive, Miami, Florida, 33126-2029.

How to File a Complaint Against Popeyes

If you're not getting a satisfactory response from Popeyes or want to take your issue to the next level, these are a few available options. But make sure you have an understanding of the unique function of each organization.

Better Business Bureau (BBB)The BBB helps consumers find trustworthy businesses, charities, and brands with no government affiliation. Millions use the BBB to vet accredited businesses and their mission and values. You can reach out to the BBB here.
Federal Trade CommissionThe bipartisan FTC champions the interests of American and global consumers. They investigate deceptive, unfair, and fraudulent marketplace practices. The agency sues violators and develops guidelines to manage the marketplace and educate consumers and businesses about a business' responsibilities and consumer rights. Reach the FTC here.
Local AuthoritiesYou can take customer complaints to your state attorney general or a consumer advocate or agency. If there are health issues involved, go with the American Medical Association or building inspectors.

Go to Small Claims Court if Your Popeyes Customer Complaint Issue Is Not Resolved

Small claims court is for consumers in need of a fast, easy, and inexpensive process for resolving disputes. The system is commonly used to resolve consumer complaints.

  1. You can file a Popeyes complaint by paying a fee and presenting the papers to the corporation.
  2. You will be encouraged to try and negotiate a resolution.
  3. Otherwise, there is a hearing before a judge where both parties make arguments and present evidence.
  4. The judge issues their verdict.
  5. Should one of the parties choose not to attend, that party will likely lose the case.

The biggest downfall to small claims court is you may have no legal representation. A corporation like Popeyes is likely to send an attorney. You could bring an attorney, but that's likely going to cost more than the time you spend in court, let alone what you may be awarded.

Fortunately, DoNotPay has the resources to file a small claim in court and generate a personalized script that you can read before the bench.

Suing Popeyes With DoNotPay is Fast and Easy

Small claims court is technically for the inexperienced who still need to fight for their legal rights, usually for deserved compensation not provided by a company. Each jurisdiction has its own ceiling and floor for the amount you can sue for in court.

You can simplify the entire process with DoNotPay. We make filing with the court quick and painless. With the app, forget about the potential weeks spent on submitting and serving a claim, researching and drafting a statement, or spending on a lawyer to manage all the procedures and documents at high costs. Instead, let DoNotPay take a little information from you and handle it from there.

Our award-winning product will help you sue Popeyes. That includes producing a demand letter and submitting court documents with the click of a button.

Here's how to start a small claims lawsuit against Popeyes with DoNotPay:

  1. Log-in to DoNotPay and select the Sue Now product.

  2. Tell us how much you are owed by the company, if applicable.

  3. Select the reason for your lawsuit.

  4. Provide details about why you're filing the lawsuit including photographic proof and other important information.

DoNotPay will create court filing forms, demand letters, and a script you can use in court.

What Else Can DoNotPay Do?

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DoNotPay is the resource for post office complaints or getting a refund from Doordash. Our ever-expanding services will simplify complicated matters like:

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