Cancel Your Forever 21 Order the Easy Way

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Cancel a Forever 21 Order Easily

When you shop online, you can find great deals on fashion and accessories at . However, there may be times you want to cancel an order. Perhaps you ordered the wrong size item, or decide that you would prefer another color instead of the one you chose. Maybe you accidentally paid with the wrong account and want to cancel the order and repurchase with a different payment method.

Most companies have very different policies for how they handle requests for modifying or canceling orders, and it can get confusing. If you are wondering how to cancel a Forever 21 order, DoNotPay has the answers you need.

Can You Cancel a Forever 21 Order?

Unfortunately, does not allow you to cancel or modify orders. Their official position is that they work quickly to ensure that you will receive your order quickly and accurately, and therefore, they are not able to make changes or cancel an order once it is placed.

How to Request a Refund From Forever 21

Since you are not able to cancel a Forever 21 order, your only option may be to request a refund.

Here is what you need to know about returns.

  1. Your online purchase can be refunded within 30 days from the ship date.
  2. You may go process your return through the online returns portal or in a Forever 21 store.
  3. Your order confirmation has a barcode that simplifies the return process - it also shows the last date you can return your merchandise. Remember, it is 30 days from the ship date, not the date you received the order.
  4. You can get your Forever 21 Refund the quick and easy way with DoNotPay
  5. If you have issues with Forever 21 not issuing you the refund you are entitled to receive, DoNotPay can also help with chargeback and refunds.

How to Contact Forever 21

While Forever 21's policy is that they do not allow cancellations or modifications once an order is placed, you still have the right to contact their Customer Service department regarding your order status, refunds, or other issues.

Call Forever 21

Phone Number
US Cuctomers (Toll Free)1-888-494-3837
International Customers1-213-463-9173
Monday - Saturday5:00 am to 9:00 pm

Pacific Standard Time

Sunday5:00 am to 7:00 pm

Pacific Standard Time

Chat Support

You may prefer to chat online and get live assistance.

  • Click Chat Now
  • A chat window will open on your screen.
  • Enter the required information: First Name, Last Name, Email Address
  • Click Start Chat
  • Alternatively, look for the small chat icon in the bottom right-hand corner of your screen and click to open the chat window. Proceed with the above instructions.

Email/Support Ticket

You can send a support ticket through their website if you would prefer and are not in a rush to get a response.

  1. Go to the Contact Us page.
  2. Scroll down to the drop-down menu
  3. For the Question "What is Your Issue?" click Order and follow the prompts.

Check Order Status

If you need to keep track of your order, so that you can refuse it or return it, you can do that online.

Order Status–You can either login to your account, or enter the required information to check your order without logging in.

Use DoNotPay to Help Cancel Online Purchases and Payments

Although you cannot cancel a Forever 21 order, many companies do allow cancellations, but it can be a tedious process sometimes. To save you time and stress, DoNotPay can easily process your cancellation request.

  1. Search for the Cancel Anything product on DoNotPay.

  2. Enter the name of the company you need to cancel your order/payment with.

  3. Answer a few questions about whatever you need to cancel so that we can compose a cancellation letter.

Once you submit the details, we will work on composing a cancellation letter for you. We can help you learn more about:

What Else Can DoNotPay Do?

Not only does DoNotPay help you process cancelations and returns, but we can help you with many other issues, such as:

Whatever problem or concern you have, DoNotPay is here to help!

Want your issue solved now?