What To Do If Your Groupon Account Has Been Hacked

Groupon is a friendly way to find discounts on all sorts of deals and opportunities, from everyday savings to vacation packages. Most people don't think twice about plugging in their financial information to use Groupon, whether they use the service regularly or just to search for special deals on big purchases. However, if your Groupon account is hacked, the hacker suddenly has the ability to drain your bank account or max your credit card with online purchases.

This is why it's vital to secure your information and recover control of your hacked Groupon account as quickly as possible. DoNotPay can ensure your Groupon account recovery, even when the normal routes don't work or go too slowly to stop the hacker.

Signs That Your Groupon Account Was Hacked

Here are the following telltale signs that your Groupon account is compromised:

1. You can't log into your Groupon account.
2. Unusual transactions on your bank or credit statements.
3. Your connected card is declined for a purchase.
4. You receive a 'change in email' alert from Groupon.
5. You receive an email request to reset your Groupon password.
6. You receive an email from Groupon for an unusual login.
7. You receive a flood of Groupon-related spam to mask real email alerts.
8. You receive Groupon receipts for orders you didn't make.

If you have experienced any of these, it’s time to secure or recover your account.

What to Do If Your Groupon Account Was Hacked

The first step when a financially-linked account is hacked is to contact your bank and/or credit card company. Let them know that your account was hacked and all charges from Groupon are likely to be fraudulent until you notify them again that the account is under your control. This is the best way to both avoid future financial loss and start the ball rolling on reversing the charges for any purchases already made by the stolen account.

You can also connect with the customer service through the following:

• Chat with a Customer Service agent
• Call (888) 375-5777
• Send an email

It may be surprising, but Groupon does not have an account recovery process and limited mention of hacked account management on their FAQ.

If your Groupon account has been hacked, we advise you to call their customer service line or get in touch through LiveChat. Filing a support ticket or waiting on an email response may be too slow, while a live support agent may be able to help you recover your account even if the hack is in-progress.

Identity Theft Risk: Protect Yourself

Some account hacks are relatively harmless, while others may be the warning shot for a more significant identity theft attack. Because Groupon connects to bank accounts but has relatively low internal security, watch out for other signs of identity theft. Your accounts and finances may be the target of hackers who have stolen your login credentials from a compromised website or business database.

If you are the victim of identity theft, DoNotPay has a comprehensive Identity Theft Recovery service that may be of additional use to you.

How to Recover Your Hacked Groupon Account With the Help of DoNotPay

If you have tried to get Groupon to recover your account with no luck, DoNotPay is here to help. We can take direct and action with the Groupon corporate office to make sure your account is restored and fraudulent purchases are reversed or refunded. You should not have to suffer financial loss or identity theft as the result of a hacked Groupon account.

If you want to recover your gaming account but don't know where to start, DoNotPay has you covered in 4 easy steps:

1. Open the Recover Hacked Account product on DoNotPay and tell us the name of the company or platform of your hacked account.
2. Enter the information associated with your account, such as your username.
3. Tell us whether you have paid for the account and would like a refund.
4. And that’s it! We will send a demand letter on your behalf with a two-week deadline for the company’s representatives to help you recover your account.

DoNotPay Can Help You Recover Any Hacked Account

If one account is hacked, watch out for other hacked accounts, as well. Any account of yours that uses the same email and password may be at risk after the hacker has your login information. Fortunately, DoNotPay's hacked account recovery service works for any account with any website or provider.

What Else Can DoNotPay Do?

Whether you are dealing with ongoing identity theft or just have a few items to cross off your to-do list, DoNotPay has a wide selection of useful online services to make your life easier. Here are just a few that may be especially helpful when dealing with financial fraud and hacked accounts.

• Identity Theft Recovery
• File an Insurance Claim
• How to Cancel Any Account
• File a Complaint
• Appeal a Banned Account
• Copyright Protection
• File a Lawsuit in Small Claims Court

Conclusion

If your Groupon account is hacked, this creates a huge financial risk. DoNotPay can help you get your Groupon account restored to your control swiftly with or without the help of customer support.