Get in Touch With GameStop Customer Service in No Time!

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Reach GameStop Customer Service Hassle-Free!

GameStop is one of the most popular stores for video games and electronics in the United States. As the largest video game retailer, GameStop provides gamers with new and used video games, as well as video game accessories. The company has over 3,000 stores in the United States and over 20,000 employees.

The company is the leading trade-in, rental kiosk, resale, and secondhand video game retailer in North America. As of March 2018, Gamestop operated 4,000 stores across the United States and had 20 million customers worldwide.

Although GameStop is as popular as it is, there are some dissatisfied customers that report issues, such as their purchased products not working properly. Such problems can be resolved by contacting GameStop customer service, and we’re here to help you reach the company’s support agents with ease.

No matter what kind of issue you’re experiencing with your product, you can contact GameStop customer service and to skip the phone queue. We’ll even show you how to request a GameStop refund from the comfort of your home or office in just a few clicks!

Contacting GameStop Customer Service on Your Own

Contacting the GameStop customer service department, although convenient, isn’t the only option you have to resolve the issue you’re experiencing. Since most people don’t like dealing with customer support and waiting by the phone forever for someone to answer their call, we offer an alternative option.

Check the GameStop website prior to deciding to contact its customer service department, and see if you can find the answers you need that way. Check out the table below to see some of the questions you’ll be able to find answers to on GameStop’s FAQ page:

  • When was GameStop’s initial public offering?
  • When and where was GameStop incorporated?
  • What does GameStop sell?
  • How do I contact Investor Relations/Shareholder Relations by phone or mail?
  • Where can I buy GameStop's common stock?
  • Who is GameStop's Transfer Agent?
  • How many GameStop shares were issued and what was the price of the IPO?
  • What is GameStop's market price per share?
  • How many stores does GameStop operate, under what names?
  • When is GameStop's next earnings conference call? How can I participate or listen to a recording of the call?
  • Where is GameStop headquartered?
  • Does GameStop have a franchising program?
  • When is GameStop's next earnings release date?
  • What is GameStop's fiscal year?

If you don’t find the answers you need, contact GameStop’s customer service by using one of these contact methods:

  1. Over the phone
  2. Online
  3. Via live chat
  4. By email

How To Contact GameStop Customer Service Over the Phone

To speak to a GameStop customer support rep directly, dial 1-800-883-8895 and ask them to provide you with the assistance you seek.

Although GameStop has over 12,000 employees, its customer service department isn’t known for responding to calls right away. Reaching the company’s support reps usually takes a bit of time.

You can, however, use our app to streamline the process and make it easier. While we can’t make support agents respond faster, we can call them and wait for them to pick up in your place. Once they do, we’ll notify you, and you can come back to speak to them. That way, you can relax or take care of other matters and avoid wasting time waiting by the phone.

How To Contact GameStop Customer Service Online

You can inquire about the info you need online by following the instructions below:

  1. Go to GameStop’s Contact page
  2. Provide the required info (your name, email, order number, and message)
  3. Prove you’re not a robot
  4. Click on Submit

This method is valid and can be helpful if you don’t want to speak to agents over the phone, but it does require more time. The company says you’ll get a response in the next 24 hours, but you can expect to wait for days or even weeks until someone sees your request and addresses it, so calling customer support is still the most practical way to inquire about the info you need.

How To Contact GameStop Customer Service via Live Chat

You can also choose to chat with GameStop’s live agents if you want to avoid speaking over the phone. Here’s how it works:

  1. Visit the company’s Contact Us page
  2. Click on Chat With Us
  3. Enter your name, email address, and message
  4. Select Start Chat

You should be connected with a live agent promptly, and you can explain the issue you’re experiencing to them. Follow the instructions they provide to solve the matter at hand.

How To Contact GameStop Customer Service by Email

If you want to email your request to the company, write your message and send it to Once GameStop processes your request, a company rep will respond with a solution for the issue you described.

Skip the Phone Queue and Connect With a GameStop Customer Service Agent

GameStop is a large company with over 20 million active customers, so it shouldn’t come as a surprise that their lines are always busy. Still, listening to automated messages on repeat for 15+ minutes is enough to drive even the most patient of customers crazy.

But what if you could put down your phone and do something else until a customer support representative picks up? That’s exactly what DoNotPay enables you to do!

Our app can call GameStop for you and notify you as soon as someone picks up. This way, you don’t have to sit there nervously tapping your foot for 15 minutes. Instead, you can spend that time watching your favorite TV show, for example, and pick up the phone once the app connects to a live person.

To call GameStop through DoNotPay, all you need to do is:

  1. in your web browser
  2. Select the Skip Waiting on Hold product
  3. Type in the name of the company you want to call
  4. Click on the name and press Call Now

The app does the rest for you! You can sit back and relax or do whatever you like in the meantime, and we’ll let you know the instant you can talk to a customer representative.

Don’t waste time and nerves waiting on hold—DoNotPay offers a much more convenient alternative!

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Other Tasks DoNotPay Can Help With

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