How To Reach Fidelity Customer Service in No Time

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Skip the Phone Queue and Get in Touch With Fidelity Customer Service Fast!

Fidelity Investments, a mutual fund company operating in the United States, manages almost $10 trillion worth of assets. It is among the world's top five investment companies in terms of total assets and annual revenue.

The company offers a wide range of investment products based on demographics and other market conditions. It provides a variety of mutual funds at different investment objectives, such as conservative, moderate, aggressive, growth-oriented, and more. It is also involved in various other areas, such as finance operations, financial advisory services, and private banking.

Fidelity was founded by Edward C. Johnson II in 1946, and it’s headquartered in Boston, Massachusetts.

Fidelity Investments has gained a great reputation in the field of mutual funds. In fact, according to industry statistics, it is considered to be one of the most trusted and respected investment companies in the United States.

Despite the company’s popularity, it’s not uncommon for customers to complain and report issues with Fidelity’s services and/or products. That is why it’s important to know how to reach Fidelity’s customer service department.

We’re here to assist you with contacting Fidelity customer support and provide you with the easiest way to do so! , and forget about waiting on hold when reaching customer service!

In case you need to claim your Fidelity home warranty or get the scoop on Fidelity’s extended warranty, you don’t have to bother with reaching customer service at all! DoNotPay will show you how to do it in a few clicks from the comfort of your home!

Ways To Reach Fidelity Customer Service Yourself

Prior to deciding what contact method you should opt for to reach Fidelity customer service, you may want to check the company’s website. You can find a ton of useful info and guides, so you can avoid dealing with customer support altogether.

Check out the table below to see some of the questions Fidelity’s FAQ page can answer for you:

Managing Your


  • What does "Remember me" mean and how does it work?
  • Can I remove my username if I no longer want it saved?
  • Can I use the same password and username for my employer-sponsored accounts, personal accounts, and all other Fidelity websites?
Account Services
  • Is there a way to gift stock out of my brokerage account?
  • Can I transfer money online between my bank and my Fidelity account?
Exporting Account Information
  • Where do I find more details about the types of accounts that I can download information from?
  • Do I have to be enrolled for the account download service?
  • How do I use the account download service?
  • What is the cost of the account download service?
Technical Support
  • What do I do if balances and certain features are unavailable on
  • What can I do if I experience difficulty in viewing or printing Adobe PDF forms?
  • What can I do if images on a page don't display?

There is more info and answers you can find on Fidelity's website—the questions we listed are only a fragment of what you will find once you scroll through the FAQ page.

If you decide to contact Fidelity customer service, here’s how you can do it:

  1. By phone
  2. Via live chat
  3. Through social media

Contacting Fidelity Customer Service by Phone

Calling a customer support rep is the easiest and quickest way to get the information you need. To reach the Fidelity support agents by phone, follow the next steps:

  1. Dial 800-343-3548
  2. Explain your request in detail
  3. Follow the instructions the agent provides

Chatting With Fidelity’s Customer Service Reps

If you don’t want to speak to an agent over the phone, you can try live-chatting with a Fidelity support agent. Here’s how to initiate the process:

  1. Go to Fidelity’s Contact Us page
  2. Click on Live Chat
  3. Type in your question
  4. Send

The virtual assistant will ask you to wait for it to connect you to a live agent. There is no saying how long it will take for a live agent to show up—it can take anywhere from five to 25 minutes. If you don’t want to wait, opt to call customer service and use our app to jump the phone line.

Reaching Fidelity Customer Service Through Social Media

You can try contacting Fidelity through social media. The company is active on Facebook, Twitter, Instagram, YouTube, and LinkedIn.

Note that you won’t always get a response when contacting companies through social media. They may not be checking their accounts as often or receive too many messages daily and can’t manage to respond to all of them. For the safest and easiest way to get the assistance you need, call Fidelity customer service and use DoNotPay to skip the phone line with ease.

Get in Touch With Fidelity Customer Service the Easy Way

When you have an issue with Fidelity service, you want the problem solved immediately. It can be infuriating when you have to dial the support number half a dozen times and spend hours on hold until you finally reach a support agent.

That’s why we’ve developed the Skip Waiting on Hold product. With DoNotPay, you won’t have to waste time waiting on hold ever again! The app can call any customer service phone number for you and wait on hold in your place. As soon as a support agent takes your call, the app will notify you, so you can explain the issue and get the answers you’re looking for.

Here’s how you can use DoNotPay to skip Fidelity’s phone queue:

  1. Open your web browser and
  2. In the app, type in Skip Waiting on Hold and select the product
  3. Search for the company you’d like to call
  4. Click on the name of the company and select Call Now

That’s it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

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Whatever you need help with, DoNotPay offers a fast, easy, convenient solution!

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