ByHow To Recover Your Hacked Depop Account
Depop is a trendy online marketplace where people can buy and sell clothing in a shared marketplace. Whether you are typically buying or selling, it can be devastating when your . Watch out, any connected financial accounts are at risk and the hacker might even start sending messages in your name.
Depop has a relatively small admin team and it may take some time for them to address a hacked account, even after you file a support ticket. If your , DoNotPay can help you get it back.
How To Tell If Your Depop Account Was Hacked
- You can't log into your account
- Unexpected transactions on your bank or credit statement
- Payments to or from PayPal you don't expect
- You receive receipts for purchases you did not make
- You see sent messages you did not send
- Your account personal information has been changed
- Messages on other platforms about Depop
- You receive a password reset email you did not request
What To Do If a Hacker is Using Your Depop Account
If you still have access to your , but a hacker has clearly been taking actions, secure your account!
Change Your Password
The first step is to change your password. Use the Depop Password Reset page to send yourself a new password reset email. If the hacker hasn't changed your account email address yet, this will work. By changing your password, the hacker won't be able to get back in.
When you get the email, make a new and creative password that the hacker can't possibly know.
Hint: Try an acronym that is fun and easy to remember instead of a word or phrase. Ex: "It's so fashionable to have great password security" becomes "i5f2hgP$". Hackers will never guess it, but you'll remember it every time.
Let Depop Know There's a Hacker on the Loose
Head over to the Depop Support page and enter a ticket letting them know your account was hacked. The admins can help you take care of any unauthorized activity or purchases that were made by the hacker before you got your account back.
Contact Your Bank
If any purchases were made while the hacker was on your account, let your bank know. Most banks and credit card companies have fraud policies that will cancel transactions and refund accounts if you report a hacked card quickly.
What to Do If Your Depop Email and/or Password Have Been Changed
Contact Depop Customer Support
What if you can't log into your Depop account because the hacker has already changed your recovery email and password? You'll need to contact Depop support, prove account ownership, and have the account restored to your control - with an all-new password.
- Navigate to the Depop Support page
- Select "Account Issue" from the first drop-down
- Enter your original account email address
- Select "Report unauthorized access on my Depop account"
- Enter your @username
- Enter the last time you accessed your account (successfully logged in)
- Select signs of hacking from the drop-down checkboxes
- Detail how you realized your account was hacked, any actions you've noticed the hacker has taken, and what you've done so far.
- Attach any screenshots that may help prove the hack and/or your account ownership
- Submit the report
After you submit the report, it may take several days for Depop to verify your account ownership and get the account back to you. In the meantime, notify your bank so that no purchases can be made on your connected cards.
Contact Your Bank
If your Depop account is under the control of a hacker right now, let your bank know! Contact your bank or credit card company and tell them your Depop account has been hacked. They can then reverse recent charges and deny further purchases that the hacker tries to make on your account to keep your finances safe.
How to Recover Your Hacked Depop Account with the Help of DoNotPay
If Depop can't help get your account back or is too backlogged to act quickly, DoNotPay can help. We can defend your profile, your store, and your bank account by recovering your Depop account with a few simple steps.
DoNotPay is not limited by customer support lines and delays because we are an online service. We can take direct action even while your support ticket is waiting in the queue. Just share with us the information to verify your Depop account ownership and we'll take care of the rest.
If you want to recover your account but don't know where to start, DoNotPay has you covered in 4 easy steps:
- Open the Recover Hacked Account product on DoNotPay and tell us the name of the company or platform of your hacked account.
- Enter the information associated with your account, such as your username.
- Tell us whether you have paid for the account and would like a refund.
- And that’s it! We will send a demand letter on your behalf with a two-week deadline for the company’s representatives to help you recover your account.
DoNotPay Can Help You Recover Any Hacked Account
Did the hacker try to steal any other accounts using the same password? DoNotPay can help you recover any hacked account on any website or platform:
What Else Can DoNotPay Do?
DoNotPay was founded on making the hard parts of life easy with helpful online , administrative, and customer support services. Here are just a few of the many other services we offer that might be helpful to you now or later.
- Identity Theft Recovery
- File an Insurance Claim
- How to Cancel Any Account
- File a Complaint
- Appeal a Banned Account
- Copyright Protection
- File a Lawsuit in Small Claims Court
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