All About New Jersey State Prison and Contacting Inmates

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How to Connect With an Inmate at New Jersey State Prison

The has the distinction of being the oldest prison in the state as well as one of the oldest correctional facilities in the US. The prison can house up to 1,860 inmates and is located in Trenton, New Jersey, in Mercer County.

Formerly known as Trenton State Prison, New Jersey State Prison is a maximum security facility that houses the most dangerous and difficult offenders. As a result, the facility is heavily supervised and controlled to a greater degree than any other state prison.

In this guide, we will cover how you can connect with inmates in the facility, including the rules governing visitation. Inmates are able to send and receive mail, so you are able to keep in close touch with them. In fact, many inmates have pen pals they regularly correspond with.

To ensure your messages are delivered successfully, DoNotPay offers an efficient step-by-step online process via their innovative platform.

Contact information for the New Jersey State Prison

Name:Address:Mailing Address:Phone:
New Jersey State Prison600 Cass St, Trenton, NJ 08608P.O. Box 861 Trenton, NJ 08625(609) 292-9700

How to Contact an Inmate at the New Jersey State Prison on Your Own


Inmates are able to make outgoing collect calls. GTL is the phone service provider and an account must be set up to pay for the collect calls. This can be done at or by calling 1-800-483-8314.


Inmates can send and receive unlimited mail correspondence. All incoming and outgoing mail is opened and read before being delivered to each inmate. You may also include 4 x 6 photos with letters as long as they do not contain nudity, hand gestures, or tattoos.

Use the Offender Search Form to locate the inmate's information and location within the prison.

Send mail to an inmate at this address:

Inmate Name, SBI Number, State Number, Housing Unit (if known)

P.O. Box 861

Trenton, NJ 08625


The facility allows contact and window visits with inmates in the general population. See the facility's indoor visit guidelines for COVID protocols.

Contact visits are available in two sessions on Saturdays and Sundays. These are from 9:30 am-11 am (registration from 7:30 am -8:45 am) and 1:30 pm-3:00 pm (registration 10 am-noon).

Window visits are scheduled as follows:

  • General population male inmates are visited every day from 8 am-3 pm.
  • Quarantine inmates may have visits every day from 8 am-3 pm.
  • ​Protective Custody inmates may have visits Tuesdays and Thursdays from 6:30 pm-8 pm.
  • Administrative Segregation male inmates may have visits Wednesdays, Fridays, and Saturdays from 6:30 pm-8 pm.
  • Administrative Segregation female inmates may have visits on Tuesdays from 6:30 pm-8 pm and Thursdays from 4:30 pm-6 pm.

Hospital visits

Hospital visits must be scheduled 24 hours or more in advance and are limited to two visitors at a time. No minors are allowed. Visits are by appointment only at 10 am-noon and 1 pm-4 pm

How to Send Packages to Inmates at the New Jersey State Prison

The following rules apply when sending inmates packages:

  • Inmates may not receive packages directly from family and friends and only from qualified third-party vendors.
  • You may send paperback books, magazines, and newspapers ordered directly through vendors such as Amazon.
  • The publications must not contain nudity, or describe how to manufacture weapons, alcohol, or drugs.
  • When ordering publications, be sure to include the inmate's full name, ID number, and housing unit if known.

How to Send Money to an Inmate at New Jersey State Prison

Inmates at the New Jersey State Prison can receive funds in four ways:

  1. In-person Send money from any MoneyGram location, including CVS and Walmart using receive code 1233. There is an $8.95 transaction fee.
  2. Through the internet Use a debit or credit card to deposit funds to an inmate's account via Fees range from $3.95-$10.95 depending on the amount sent. This is the fastest method to fund an inmate's account.
  3. Over the phone Call JPAY at 1-800-574-5729 to send funds with a credit or debit card. Fees are from $4.95-$11.95.
  4. Mail Send a U.S. Postal Money Order made payable to JPAY. Include the inmate's name and ID in the memo field. You must also complete a New Jersey inmate money order deposit slip. Mail to JPAY, P.O. Box 170770, Hialeah FL 33017

Difficulties you may have contacting loved ones at the New Jersey State Prison

There are many challenges you can face when attempting to reach your loved ones at the facility.

  • The fees for collect phone calls can add up quickly.
  • Your mail has to go through several channels before it reaches the inmate. It can easily get lost in the system of thousands of other letters, especially if you use an incorrect inmate ID number or facility location.
  • Visitation is often difficult to schedule, especially with the present COVID restrictions in place.

The Easier Way to Contact your Loved One at New Jersey State Prison via DoNotPay

DoNotPay offers an easy, stress-free way to contact a loved one in the prison system with an innovative Connect with an Inmate service.

  • DoNotPay will walk you step-by-step through the process.
  • All you need is the inmate ID or booking number, name of the prison, and the unit they are housed in.
  • It is completely web-based for you to simply write your message and upload attachments.
  • Even select a customized letter template including special occasion letters for holidays.

How DoNotPay Can Help You Locate Your Imprisoned Friend

  1. Locate the Connect With an Inmate service on DoNotPay.

  2. Choose whether you want to locate a loved one, create a virtual mailbox, or send a personalized letter.

  3. If you want us to find your loved one, provide his or her personal details and the state they are located in. We'll then conduct a search on the appropriate state database.

  4. If you want to create a virtual mailbox, just provide your full name! We'll set one up for you so you can easily receive incoming mail from your loved one.

  5. If sending a personalized letter, tell us which facility your loved one is located in and what you would like to say to them. You can even include a photo! Your letter will be delivered automatically - just wait 10 days for it to arrive to your loved one!

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