ByCancel Your Icelandair Flight With the Help of DoNotPay
Icelandair is the national flag carrier of Iceland. They fly to 37 North American and European destinations from Reykjavik up to 600 times per week. Icelandair is a 3-Star airline known for its affordable flights and exceptional service. Around 12,000 people per week fly with Icelandair, both domestically and internationally, but sometimes circumstances may arise that require someone to cancel their Icelandair flight.
If you need to cancel your Icelandair flight, you may be wondering about the best way to go about it and if you will be eligible for a refund. This DoNotPay guide will walk you through what you need to learn to and offer an alternative to trying to do it on your own.
About Icelandair Cancellation Policies
If you booked your flights directly through Icelandair, the Icelandair website states that they will refund a booking if it is canceled within 24 hours of purchasing it, minus any booking fees. After that 24 hour window, the policy to differs by specific fare type.
| Cancellation Policy for Domestic Flights | |
| Economy Light | Non-refundable |
| Economy Standard | Non-refundable |
| Economy Flex | Refundable, though cancellation must be made before the scheduled flight |
| Cancellation Policy for International Flights | |
| Economy Light | Non-refundable |
| Economy Standard | Non-refundable |
| Economy Flex | Fully refundable, partly used tickets will be refunded for unflown portion |
| Saga Premium | Non-refundable |
| Saga Premium Flex | Refundable for the unused portion of ticket |
Icelandair offers cancellation protection for customers to purchase when they book their flights. It allows them to be refunded for an otherwise non-refundable booking if need to cancel their flight for covered reasons, including:
- Illness
- Injury
- Death in the family
- Significant material loss
Documentation showing your valid reason for canceling must be provided at the time of cancellation.
Additionally, due to the COVID-19 pandemic, customers who wish to cancel their non-refundable flights can do so and receive a Travel Credit Voucher at the website. This policy applies to the following bookings:
- International flights booked before July 31, 2021.
- International flights departing before April 1, 2021.
- Domestic flights booked before June 9, 2021.
How to Cancel an Icelandair Flight on Your Own
If you need to cancel an Icelandair flight that allows for a refund or paid for cancellation protection on an otherwise non-refundable flight and need to cancel for one of the valid reasons, you can do so in the following ways:
- Online - Cancellations and refund requests can be made on the Icelandair website.
- By phone - You can reach out to customer service directly at 1-800-223-5500 to request a flight cancellation and refund.
Icelandair's cancellation policy tends to be quite unclear and buried in the small print when booking your ticket. Many people may not realize how many rules are attached to booking a flight with Icelandair when they choose to fly with them. When paying for cancellation protection, you also may not have realized that there are only a few valid reasons that you may be given a refund.
For these reasons, you may feel like you will not be eligible for a refund. Fortunately, you have DoNotPay on your side. With our Cancel Anything product, you can rest assured that we will exhaust every option to try and get you your money back on your canceled flight. Follow the steps below to get started.
DoNotPay Can Help
If you need to cancel your Icelandair flight and get a refund, but you don't know where to start, DoNotPay has you covered in just three simple steps:
- Search for the Cancel Anything product on DoNotPay.
- Enter the name of the company you need to cancel your order/payment with.
- Answer a few questions about whatever you need to cancel so that we can compose a cancellation letter.
Once you submit the details, we'll work on composing a cancellation letter for you. If you have tried unsuccessfully to cancel your Icelandair flight or the company is fighting your refund request, DoNotPay can help you with that, too. Our Airline Services product can help you with:
- Contacting airline customer service
- In-flight wifi refunds
- Getting a refund on canceled flights
- Customer complaints and more
What Else Can DoNotPay Do?
DoNotPay can help you quickly and successfully cancel orders with any company. If you encounter issues where you believe your refund is being wrongfully withheld, we can also help you send demand letters to any business in small claims court. We've helped our customers cancel orders and get refunds from companies such as:
In addition to helping you cancel orders and get refunds, DoNotPay has many products designed to help you in all aspects of life. Our products can help you with everything from paying your bills on time to finding unclaimed funds. We can also help you:
- Learn more about burner phones
- Understand chargebacks and refunds
- Get compensated for canceled flights
- Apply for credit cards
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- Contact customer services for any business
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Sign up for DoNotPay today to get started.