Cancel When I Work Membership in No Time

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Your Old Scheduling System Worked Better? Cancel When I Work Effortlessly!

When I Work is an app and online software that helps with creating work schedules, tracking time, and hiring new employees. It was founded in 2010, and it is a parent organization of Shifthub Inc. While some services are available for free, When I Work offers different premium plans that can be paid yearly or on a month-to-month basis. Some of the paid features include:

  • 10+ day scheduling
  • Auto-scheduling
  • Shift bidding
  • Labor reports
  • Document storage

How To Cancel When I Work With DoNotPay

You paid for When I Work but can’t notice any improvements, or you decided that the free version was all you needed in the first place. The next step is figuring out the best way to cancel your subscription and stop those monthly charges. You don’t have to look any further since DoNotPay has the most convenient method for handling unwanted subscriptions and memberships.

You can forget about struggling to find the elusive Cancel button buried somewhere in your account settings. Long calls to customer support centers can be left in the past when you sign up for DoNotPay. Check out how easy it is to cancel When I Work with our app:

  1. Set up your account in a
  2. Select Find Hidden Money when you log in
  3. Enter When I Work as the subscription you want to stop

It’s like shooting fish in a barrel. The whole process takes a minute or two, and when you’ve successfully unsubscribed, a notification will pop up in the app.

If you connect your email address or bank account to DoNotPay, you will be able to track all your paid subscriptions, identify the ones you don’t use, and cancel them in no time!

Other Ways To Cancel When I Work

If you want to try your luck with other methods, the list of available options is in the table below:

Can you cancel with

Yes / No








Company website


Cancel When I Work From Your Account

The only cancellation method that When I Work offers is their web app. The process involves these steps:

  1. Log in to your When I Work account
  2. Bring the mouse pointer to the cogwheel icon in the top right corner and select Account & Billing
  3. Click on the small cogwheel button in the middle of the page
  4. Select Cancel Account
  5. Follow the remaining prompts to finalize your cancellation

When you’re done, When I Work will log you out and send a confirmation email.

If you just want to downsize or change your paid subscription back to the free version, you don’t have to cancel. Plan changes can be done from the Account & Billing section of your account.

Issues That Can Occur When You Cancel When I Work

The cancellation option is available only for account holders. If you don’t see the Account & Billing section, it means you’re not in charge of the account, and you might need to look into transferring account ownership options.

Canceling your account will prevent you from accessing your data again, so make sure to export all the information and timesheets you need before continuing the cancellation process.

If you want to downgrade your annual subscription, you will have to wait until 30 days before the scheduled renewal.

Can I Pause My When I Work Subscription?

When I Work allows you to take a break from using your account and suspend payments for at least 30 days. If the hibernation lasts longer than 13 months, your account will be automatically deactivated.

Hibernation requests are not possible for annual subscriptions.

Does When I Work Give Prorated Refunds?

As per their Terms and Conditions, When I Work has a strict no-refunds policy. This rule applies to all kinds of subscriptions, upgrades or downgrades, and any unused months of service.

Alternatives to When I Work

If you need another service to help you manage your employees, you can try one of these options:





From $2.5 per user per month

  • Time & attendance tracking
  • Absence & leave management
  • Mobile shift scheduling


From $3 per user per month (using annual billing)

  • 30-day free trial
  • Custom-made solutions for different industries

Ceridian Dayforce

Quotes available upon request

  • One application for all HR functions
  • Data-driven insights

See What Else DoNotPay Can Do

Our app is a real powerhouse when it comes to protecting your consumer rights. We provide the instructions and easy-to-use tools to successfully handle various bureaucratic issues.

Do you need help with lowering your bills or stopping dangerous spam emails? DoNotPay has your back. You can sign up for free trials risk-free with our virtual credit cards or get a refund even from the companies with no-refunds policy!

Access DoNotPay from any , set up your account, and start saving time and money with these fantastic features:

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