Going Off the Pill? Cancel Nurx Without Hassle!

Nurx is an auto-renewable service that dispenses prescription drugs and home testing kits targeting birth control and various STIs. It is available in 30 states with plans for further expansion. 

The list of Nurx services includes:

  • Birth control
  • Migraine treatment
  • STI testing
  • Genital herpes treatment
  • Oral herpes treatment
  • Emergency contraception
  • HIV PREP
  • HPV Screening

Canceling Nurx Is Easier With DoNotPay


Your health insurance plan might reduce the Nurx monthly costs to zero—besides one-off initial charges—but those who have to pay out of their pocket might decide that Nurx automatic refills are not worth it. Whatever the reason for saying goodbye to Nurx, DoNotPay has a quick and convenient solution. 

Our cancellation method will spare you the exhausting and annoying procedures, long calls with customer support representatives, or endless email back-and-forths. Stopping Nurx from taking any more of your money is as easy as one-two-three with our help:

  1. Set up your DoNotPay account in any web browser
  2. Click on Find Hidden Money when you log in
  3. Type in Nurx to identify the subscription you want to eliminate

When DoNotPay’s AI bots work their magic, you will see a notification that your Nurx subscription has been terminated. 

Tracking all of your subscriptions and identifying those that you don’t use often is possible if you connect your email address or bank account to DoNotPay. 

Standard Methods To Cancel Nurx

If saving time is not your priority, you can check out the official methods to cancel your Nurx account:

Can You Cancel With Yes/No
DoNotPay Yes
Email No
Phone Yes
Letter No
In Person No
Company Website No
Nurx App Yes

How To Cancel Nurx Automated Refills Over the Phone

Canceling automated refills and closing your Nurx account for good is possible if you contact their customer support by following these steps:

  1. Prepare your account details that support agents might ask for
  2. Dial 800-321-NURX
  3. Use DoNotPay to avoid waiting in a queue for a long time
  4. Ask the first available agent to cancel your subscription

The Nurx customer support center is open Monday through Friday from 9 a.m. to 5 p.m. EST.

How To Cancel Nurx Automated Refills in the App

Nurx developed an app for iOS and Android smart devices that you can use to cancel your subscription. The process goes as follows: 

  1. Open the Nurx app on your phone and log in
  2. Tap Nurx Messenger in the app
  3. Type in I want to cancel my subscription or similar and send
  4. Follow additional instructions to finalize the process

Can I Put My Nurx Subscription on Hold? 

Nurx allows you to change the refill date if you want or need to take some time off from taking certain medications. You can do it manually in a web browser or their app:

  1. Log in to your account 
  2. Tap the account icon
  3. Select Subscriptions
  4. Hit Next Refill
  5. Select a new date and tap Save
  6. Provide the reason (optional)

If your insurance is paying for the prescription drugs and you want an earlier refill, you will most likely have to cover that expense on your own. 

What To Bear In Mind Regarding Nurx Cancellations

If you want to cancel an order or your entire subscription plan, Nurx requires you to notify them no later than 48 hours after receiving a notification that they started preparing your refill. Initial orders cannot be canceled. 

After you deactivate your Nurx account, the company will keep your medical records on file in case your future provider needs them. They guarantee the full security of your data according to several federal rules, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).  

Alternatives to Your Nurx Subscription

Those who still need access to similar prescription drugs after canceling Nurx might benefit from this overview of popular alternatives

Service Price Features
Hers $15 per month for birth control
  • Supplements, hair and skincare products, and mental health medication
  • Access to online support groups
Roman Varies depending on dosage and shipping frequency 
  • Shipping is free
  • Products for men including sexual health medication

How Else Can We Assist You? 

Our cancellation method works on other prescription services like Express Scripts or CVS CarePass. If you’re not happy with your health insurance—such as Oscar Health or Ambetter—you can cancel it the same way!

DoNotPay is accessible in any web browser. Once you log in, a whole range of useful features will be yours to explore, including: