For Patients of the University of Utah Hospital: How To Get Your U of U Medical Records

The University of Utah Hospital is a research and teaching hospital located on the University of Utah campus. As one location in a coalition of five hospitals and 11 community health care centers operating under the University of Utah Health Care system, U of U Hospital is proud to provide a full variety of comprehensive healthcare services to the residents of Salt Lake City and beyond. When you need a copy of your medical records from the University of Utah Health, make sure you've done your research and know exactly how to request a release of your Protected Health Information (PHI) because it may be harder to obtain than you think. That's why DoNotPay has prepared a step-by-step guide for patients of the University of Utah Hospital to successfully submit a request for U of U medical records.

HIPAA and Your Right To Access Medical Records

Medical records, such as test results and health histories, are kept confidential under the federal Health Insurance Portability and Accountability Act (HIPAA) of 1996. This requires health care providers and their staff to keep medical records private and to be disclosed only under strict authorization, with very few exceptions.

HIPAA guarantees patients the right to access and update their medical records whenever needed. Here are some reasons you might need to request access to your privately-held medical records:

• To better communicate your medical history to a new doctor
• To transfer records to a doctor who has changed facilities
• For a referral to a specialist who needs to provide treatment or diagnosis
• To document a course of treatment and track the progress of disease management
• To authorize the release of medical data for insurance or reasons
• To update your personal family health history

HIPAA privacy laws are in-depth and can be quite difficult to understand. Even though you have the legally-protected right to view your records, there are a few types of records that may be denied to you upon request. Here are some types of medical records that are restricted from being released by law:

• Mental health impressions and psychological notes
• Sexual assault or child abuse details
• HIV/AIDS testing and STD diagnosis
• Alcohol and drug abuse treatment
• Information being used in a lawsuit

Accessing U of U Medical Records Through MyChart

University of Utah Health offers its patients a secure, online health management tool called MyChart. This is a highly useful free online patient portal that helps connect you as a U of U patient to your personal medical records and insurance information. Think of MyChart as the data hub for most of your primary, specialty, urgent, and emergency care communication needs.

MyChart, the University of Utah Health's patient portal, allows you to:

• Manage Your Appointments
• Communicate with your Healthcare Team
• View Test Results
• Manage Your Prescriptions
• Review Your University Health Plans
• Pay Your Bill

Lastly, U of U Hospital patients can request their medical records authorization form through MyChart by following these steps:

1. Login to MyChart
2. Select "Health"
3. Select "Medical Records Request Form"
4. Save and/or Print the Document for Submission

Requesting Release of Medical Records from University of Utah Hospital

Keep in mind that obtaining the medical records release form is only the beginning. From here, you will need to comply with strict state and federal guidelines in order to get approval for the release of your information. For details, you can contact U of U Health Information Department directly at (801) 581-2704.

You have choices when it comes to submitting your request for PHI, but this is where things get tricky. Not only does a person requesting medical records have to submit their written consent, but the document must be witnessed and/or notarized. After your request is successfully submitted, the Health Information Department has up to 30 days to respond.

Requirements for U of U Medical Records Requests

The following information must be included in a patient's U of U Health medical records request form:

• Patient Name
• Date of Birth
• Contact Information
• Last Four Digits of Your SSN
• Type of Records Requested
• Dates of Service
• The name and address of the person the information is being released to
• The signature of the patient (signed within one year)
• Signature verified by a notary or witnessed by a University of Utah Health employee

Requesting U of U Medical Records by Mail or Fax

1. Complete all required fields on your authorization form.
2. Notarize the document to verify your signature.
3. You may submit a paper copy of the notarized document by:

Requesting U of U Medical Records in Person

You may also choose to go to the University of Utah Hospital campus in person to submit your medical records release form. Here's how it works:

1. Visit the University of Utah Hospital's Health Information Department sometime Monday through Friday between the hours of 8 a.m. – 4:30 p.m.
2. Make sure to have with you a government-issued photo ID. (e.g. driver's license, passport, or military card)
3. Bring your copy of your "Patient Authorization to Disclose Protected Health Information" form and make sure it is filled out accurately.
4. A U of U Health hospital employee will help to verify that the form is complete and then must witness your signature. In this case, no notary is required.

Getting Your U of U Medical Records With the Help of DoNotPay

Whether the University of Utah Hospital is your current or previous health care provider, you can now see how difficult and time-consuming it is to authorize and submit a request for release of your U of U medical records. Some people just don't have the time or ability to visit the campus in person, and some people have no idea how to notarize an official document. Luckily, DoNotPay has a method that makes the entire process super easy. Here's how:

1. Look up medical records on DoNotPay’s website.

2. Enter the name of the health care provider you’d like to receive medical records from.

3. Answer a few questions about your provider and where you’d like to send the records.

That's it. DoNotPay knows how to navigate the intricacies of requesting medical documents from other health care providers besides the University of Utah Health, including: Baptist Health, the Cleveland Clinic, Mercy Health, and many more.

Get All Kinds of Things Done With DoNotPay

With DoNotPay, you can get help with so much more than medical records. DoNotPay is in the business of providing our customers with quick and easy solutions to every problem out there, including how to Notarize Documents. Interested in our other services? Take a look:

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