Cancel Frontier subscription in a snap

Frontier Communications Corporation is a U.S-based telecommunications company, providing long-distance telephone service, broadband internet, computer technical support, and digital television services in 29 states in America. Close to four million people in the United States rely on Frontier for broadband internet services, making it the eight largest internet provider in the country.

Ways of canceling Frontier memberships

When you decide to shut down your Frontier account, the company offers two ways of submitting a request:

  • Chatting with Frontier’s customer service representative 
  • Giving Frontier a call

Canceling Frontier membership via live chat

If you want to cancel your Frontier membership through their live chat support, here is what you need to do:

  1. Visit Frontier’s Contact Us page and select Chat Live.
  2. Request to have your membership canceled.
  3. Make sure to ask the customer service representative for a confirmation email or number. Keep it as proof of your account deactivation request.

Canceling Frontier membership by phone

If chatting is not your preferred method of communication, you can always give Frontier a call. Here is how it works:

  1. Call 1-800-921-8101
  2. Ask to have your membership canceled.
  3. Provide your account information.
  4. Ask for a confirmation number or email as proof of cancelation.
Can you cancel withYes / No
DoNotPayYes
EmailNo
PhoneYes
LetterNo
In-personNo
Company website Yes

Cancel your Frontier membership with DoNotPay

donotpay how to cancel any service

Though canceling your subscriptions manually is always an option, it is worth mentioning that the DoNotPay can do it for you in a matter of minutes. Just follow these simple steps:

  1. Open the DoNotPay app via a web browser or by downloading the iOS app.
  2. Select Find Hidden Money.
  3. Enter the name of the service you are looking to cancel.

You will receive a confirmation notification as soon as your subscription gets canceled. 

Frontier’s prorated charges

Frontier charges all its services one month in advance, which means that prorated charges occur as fees related to the start of a new service. These fees work on a cost-per-day basis, where a partial month of ten days is charged in advance, alongside your regular monthly bill. 

Wondering how Frontier shows up on your credit card statement?

Next time you check out your credit card statement, you will notice Frontier’s fees appearing in one of the following formats:

PENDING – CTS*FRONTIER ONLINEPAY 800-921-8101 CTFRONTIER ONLINEPAY 800-921-8101 NYCTS*FRONTIER ONLINEPAY 800-921-8101 NY 14646 US
CTS*FRONTIER ONLINEPA 800-921-8101 NYDEBIT CARD PURCHASE – CTS*FRONTIER ONLINEPAY xxx-xxx-8101 CT

FRONTIER

CTS*FRONTIER ONLINEPA 800-921-8101 CT
CTS*FRONTIER ONLINEPAY 800-921-8101 CTCTS*FRONTIER PHONE PA 800-921-8101 CTCTS*FRONTIER ONLINEPAY

FRONTIER CHICAGO IL

CTS*FRONTIER ONLINEPAY 800-921-8101 NY 14646 USACTS*FRONTIER SECURE 888-620-3663 CT: CTS*FRONTIER ONLINEPAY 800-921-8101 NY

FRONTIER TELEPHONE

DEBIT CARD PURCHASE – CTS*FRONTIER ONLINEPAY xxx-xxx-8101 NYCTS*FRONTIER ONLINEPAY 800-921-8101 NYCTS*FRONTIER ONLINEPAY 800-921-8101 CT 06851 US

Frontier may not work for everybody, but other options are available!

Frontier’s services do not suit everyone’s needs. Here are a few alternatives you might want to take into consideration:

CompanyPriceBenefits
Verizon Fios$39.99/mo.
  • Verizon Fios comes with a 100% fiber-optic network
  • Setup is free of charge, and there are no annual contracts
AT&T$49.99/mo.
  • Packages include Wall-to-wall-Wi-Fi technology
  • You do not have to sign an annual contract

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When bureaucracy gets in the way of justice, rest assured that our first-ever robot lawyer will be there to guide you each step of the way. From writing a demand letter to providing trial scripts, DoNotPay makes sure that justice is served at all times

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DoNotPay helps you say goodbye to unused services

Studies have shown that the majority of American citizens have a hard time accurately estimating how much money they spend on monthly subscriptions. Falling victim to unused memberships is something most of us have experienced without knowing how severely it affects our finances.

Among other features that our app sports, it can also help you monitor your subscriptions as well as suggest the ones that you should cancel, based on how engaged you are with them! 

Here is what DoNotPay can do for you 

Our services do not stop at canceling subscriptions and memberships. We can also make your life easier by helping you: