Cancel Adobe Creative Cloud without breaking a sweat

Adobe Creative Cloud is a varied collection of applications from Adobe Inc. that gives subscribers access to a long line of tools used for graphic design, video editing, and web development.

How to cancel Adobe Creative Cloud

Depending on your preference, you can unsubscribe from Adobe Creative Cloud in a few ways:


How to cancel Adobe Creative Cloud via phone

  1. Contact the support team by dialing (800) 833-6687
  2. State your account’s credentials
  3. Explain that you want to cancel Adobe subscription
  4. Follow the instructions provided by the operator

How to cancel Adobe Creative Cloud online

  1. Sign in to your account through the Adobe login page
  2. Click on Manage/View next to the plan you want to cancel
  3. Select Cancel plan under Plan information (this option isn’t available if Adobe is currently processing your payment, in which case it should become visible in a day or two)
  4. (Optional) Type in the reason behind the cancelation
  5. Click on Continue
  6. You’ll get an email confirmation notifying you about the successful cancelation of your Adobe Creative Cloud, so keep it for your personal records

Use DoNotPay to cancel Adobe subscription (or any other service you no longer need)

donotpay how to cancel any service

If you don’t want to jump through all the cancelation hoops Adobe lined up, you can sign up for DoNotPay and let us do the unsubscribing for you. Here’s how simple removing accounts is with our app:

  1. Open DoNotPay on a web browser 
  2. Go to Find Hidden Money
  3. Type in Adobe Creative Cloud in the search bar
  4. Cancel Adobe subscription 

On top of that, you can link either your email address or bank account with DoNotPay—this will allow our app to generate a list of all subscriptions currently charging you on a recurring basis. You can examine this list to check whether some subscriptions overstayed their welcome and remove them with a single click.

What do Adobe Creative Cloud’s charges look like on your statement?

ADOBE *ACROBAT PRO 800-833-6687 CA ADOBE *IL CREATIVECLSAN JOSE CA DEBIT CARD PURCHASE – ADOBE *CREATIVE CLOUD xxx-xxx-6687 CA
Debit Purchase – Visa Adobe *creative 800-833-6687ca ADOBE *EXPORTPDF SUBSAN JOSE CA DEBIT CARD PURCHASE – ADOBE *PHOTOGPH xxx-xxx-6687 CA
ADOBE *ACROPRO SUBS 800-833-6687 CA ADOBE *CREATIVE CLOUD 800-833-6687 CA ADOBE *ID CREATIVE CLD
ADOBE *CREATIVE CLOU800-833-6687 CA DEBIT CARD PURCHASE – ADOBE *PHOTOGPHY  PLAN xxx-xxx-6687 CA

ADOBE SYSTEMS, INC.

PAYPAL INST XFER ADOBESYSTEM WEB ID: PAYPALSI77 ADOBE *EXPORTPDF SUB800-833-6687 CA ADOBE *PR CREATIVE CLD
ADOBE *CREATIVE CLOUD xxx-xxx-6687 CA ADOBE *CREATIVE CLOUD 800-833-6687 CA 95110 USA ADOBE *ACROBAT PRO ASAN JOSE CA
Payment to Adobe Systems, Inc. PAYPAL INST XFER ADOBESYSTEM DEBIT CARD PURCHASE – ADOBE *CREATIVE xxx-xxx-6687 CA
ADOBE *PS CREATIVE CLD 800-833-6687 CA ADOBE SYSTEMS Adobe SAN JOSE CA ADOBE ECHOSIGN
ADOBE ADOBE *PDF PACK SUBSSAN JOSE CA PP *ADOBESYSTEM 800-833-6687 CA
ADOBE *ACROBAT STD ASAN JOSE CA DEBIT CARD PURCHASE – ADOBE xxx-xxx-6687 CA ADOBE *PR CREATIVE CL 800-833-6687 CA
ADOBE *PHOTOGPHY PLSAN JOSE CA ADOBE SYSTEMS, INC. 800-833-6687 CA ADOBE *IL CREATIVE C800-833-6687 CA
: ADOBE *PHOTOGPHY PLAN 800-833-6687 CA ADOBE *IL CREATIVE CSAN JOSE CA Adobe Systems
ADOBE *PS CREATIVE CLD ADOBE *PS CREATIVECLSAN JOSE CA ADOBE SYSTEMS INC. 800-833-6687 WA
ADOBE *PHOTOGPHY PLAN 800-833-6687 CA ADOBE *CREATIVE CLOSAN JOSE CA ADOBE *CREATIVE CLOUD
ADOBE *EXPORT PDF SU800-833-6687 CA ADOBE *CREATIVE CLOUD 800-833-66 ADOBE *PS CREATIVE C800-833-6687 CA
ADOBE *IL CREATIVE CLD ADOBE SYSTEMS, INC. 800-833-6687 WA ADOBE WEBSALES 800-833-6687
ADOBE *ACROBAT PROFS800-833-6687 CA ADOBE *CREATIVE CLOUD 800-833-6687 CA 95110 US RefundFrom Adobe Systems Inc.
ADOBE *PHOTOGPHY PLAN ADOBE *CREATIVE CLOUSAN JOSE CA ADOBESYSTEM – Purchase
ADOBE *PHOTOGPH xxx-xxx-6687 CA ADOBE *PDF PACK SUBS800-833-6687 CA Debit Purchase – Visa Adobe Systems, I800-833-6687ca
ADOBE *CREATIVE CLO800-833-6687 CA ADOBE *ACROBT PRO SU800-833-6687 CA ADOBE *IL CREATIVE CLD 800-833-6687 CA
ADOBE *ID CREATIVE CSAN JOSE CA ADOBE *ACROPRO SUBS SAN JOSE CA ADOBE *PHOTOGPHY PLAN xxx-xxx-6687 CA
PP *ADOBESYSTEM ADOBE SYSTEMS INC. 800-833-6687 CA ADOBE *PHOTOGPHY PLAN 800-833-66
SAN JOSE CA ADOBE xxx-xxx-6687 CA Payment To Adobe Systems Inc.
ADOBE *PHOTOGPHY PLA800-833-6687 CA ADOBE *CREATIVE xxx-xxx-6687 CA ADOBE *CREATIVE CL
ADOBE *PHOTOGPHY PLASAN JOSE CA ADOBE 800-833-6687 CA : ADOBE *CREATIVE CLOUD 800-833-6687 CA
Debit card signature purchase To ADOBE *CREATIVE CLOUD800-833-6687CA ADOBE *PS CREATIVE CSAN JOSE CA

Does Adobe Creative Cloud prorate their cancelations? 

Once you cancel your subscription, you’ll still be able to use Adobe Creative Cloud until the end of the current billing period. Also, if you unsubscribe within 14 days of your initial order, you’ll receive a full refund. 

Will Adobe let you pause the subscription instead of canceling it?

If you’re not going to be using Adobe Creative Cloud for a while, you can suspend your account and prevent the bill from racking up in your absence. To do that, you’ll have to reach out to their Customer Care department and explain the situation.

Does Adobe Creative Cloud free trial auto-renew into a paid subscription?

Yes. Once the trial period expires, your subscription will automatically renew, and a monthly fee will be charged to your credit card.

DoNotPay stops free trials before you’re charged a single cent

Among other services, our app also prevents online vendors from automatically taking your money the second a free trial expires

Every time you sign up for a test period, DoNotPay creates a virtual credit card with a temporary account number and shares it with the service provider. We do this in order to prevent them from charging you money without your approval—your real credentials will not be shared until the moment you explicitly state you’d like to become a paid user.

virtual debit card

Free alternatives to Adobe Creative Cloud

Company Pricing Benefits
Pixlr Free
  • Full of advanced tools
  • Available for all devices and operating systems
  • Very easy to pick up
RawTherapee Free
  • An extensive range of editing tools
  • Suitable for beginners, yet packed with a solid amount of advanced options
DaVinci Resolve Free
  • Specialized in color correction and post-production audio
  • Ability to mix and master up to 1,000 channels
  • Facial recognition tracking

You can use DoNotPay to sue Adobe if you’ve been mistreated

If your consumer rights have been violated while you were trying to cancel Adobe subscription, we can help you take them to the court of law and serve some justice!

As the world’s first robot lawyer recognized by the 2020 Louis M. Brown Award for Legal Access, DoNotPay specializes in small claims court cases. We’re an ideal option if you’re looking to set the record straight with an unethical service provider, so get our app now and let’s see if you have a case worth pursuing.

What else can DoNotPay do for you?

DoNotPay has a well-earned reputation as a highly versatile app that turns everyday tasks into a cakewalk—here’s an overview of everything we can help you with: