How to Handle Thunder Movers Complaints

Whether you're moving across town, to another part of the state, or across the country, it's not easy. It takes a ton of time and energy to pack and move your furniture, appliances, clothing, and personal possessions. There's no doubt that moving is easier when you hire a professional moving company. Thunder Moving is a company in Edmond, OK that many people hire for the job, but are they up to the challenge?

Thunder Moving is a full-service company that provides packing and moving services in Oklahoma as well as out-of-state moves. As you would expect, the company is licensed and insured, and its employees are said to be clean-cut and professional. Sounds good, right?

Unfortunately, things don't always go to plan. If you have a Thunder Movers complaint and the company isn't willing to help, you may have to take action by filing an official complaint or suing in small claims court. Don't worry, DoNotPay can help you through the process so you get compensated.

Does Thunder Moving Get Many Customer Complaints?

One of the first things you should do before hiring a moving company is to look it up online. Search for reviews, check complaints about them and pay close attention to the way the company responds to them.

While there are always some people that seem to be unhappy no matter what, most reviewers will be honest so take their words to heart. That said, Thunder Moving has an average of 5 stars on Google Reviews and 4.5 stars on Yelp.

How to Handle Disputes With Thunder Moving

From time to time, even the best moving companies make mistakes. Still, they're responsible for carrying out the move and if things go wrong, they need to step up and take care of it.

Instead of getting angry, frustrated, and upset, calm down and take a moment to collect your thoughts. Then, follow these simple steps:

1. Write down the specifics of your issue (broken or lost items, late pickup or delivery, etc.)
2. Take photographs and collect other evidence regarding your claim.
3. Contact the representative you spoke to when scheduling to report your issue.

How to Contact Thunder Moving

It's important to keep the lines of communication open when dealing with a company like Thunder Moving. From the moment you agree to the terms of the contract, both you and the company must work together. If you need to contact Thunder Moving to report an issue you can do so by mail, email, or phone:

Reasons to File a Complaint Against Thunder Moving

Despite their excellent online reviews, you could encounter problems when dealing with Thunder Moving. Knowing what kinds of problems are severe enough to warrant filing an official complaint is important. If you're experiencing any of the following issues, you may need to take things to the next level. Some things that warrant a complaint include:

• Lost, damaged, or stolen items
• Late pickup and/or delivery
• Rude, unprofessional, or threatening behavior
• Extra costs after the contract is signed

What to Do before Filing an Official Complaint

You may not realize this, but you have the right to report a moving company to the authorities if they don't live up to their end of the deal. For example, if they lose your stuff. Of course, it's not an easy decision to make and it can be stressful. Before you jump to file an official complaint, make sure to:

1. Review your contract, specifically the clause that explains the limits of Thunder Moving's liability.
2. Gather all of your evidence such as photographs, emails, messages, renter's insurance, etc.
3. Contact Thunder Moving and detail your grievances and expectations.
4. Based on the response you get, determine whether you'll proceed to file a complaint, or if you need to consider taking the company to small claims court.

File an Official Complaint Against Thunder Moving

If you've tried everything and you're still not getting anywhere with Thunder Moving, it's time to file an official complaint. This isn't a particularly difficult task, but you will need to make sure you have all the pertinent information available, as noted above. File official complaints with organizations such as:

• Oklahoma Corporation Commission
• Better Business Bureau
• Federal Motor Carrier Safety Administration (for out-of-state moves)

Although not official, it may also be helpful to leave a review or comment on Thunder Moving's social media pages. It could trigger a positive response and a resolution to the problem.

File an Official Complaint Against Thunder Moving With DoNotPay

Pulling up roots and relocating is already tough enough. When you have problems with the movers or the move, it's even more stressful. If you're overwhelmed and tired of dealing with Thunder Moving, let DoNotPay take over for you.

Here’s how to file a Thunder Movers complaint using DoNotPay:

1. Search for moving issues on DoNotPay.

2. Start our Solve My Moving Issues product by telling us the name of the moving company you are having issues with.

3. Answer some questions about your specific move, your moving company, and the complaint for which you’d like relief.

DoNotPay will craft a letter to Thunder Moving that explains your complaints and your demands for compensation. This strongly worded letter will also be clear that you'll file a lawsuit if those demands aren't met. We'll even send the letter for you. If you don't get a response within two weeks, we can help you escalate to small claims court!

Not Satisfied With Thunder Moving? DoNotPay Can Help You Send Demand Letters To in Small Claims Court

When all else fails, you may have no choice but to take Thunder Moving to small claims court to get the compensation you deserve. DoNotPay makes it super easy to send demand letters to companies in small claims court, and it has been recognized by the American Bar Association's Louis M. Brown Award for Access.

1. Just download the app and answer a few questions about your experience with Thunder Moving and what you hope to accomplish.
2. DoNotPay will generate a demand letter and mail it to Thunder Moving for you.
3. If the company doesn't respond, DoNotPay will generate small claims forms, and court scripts you need to send demand letters to.
4. Show up to court, present your case, and get justice.

What Else Is Donotpay Capable Of?

Filing official complaints and lawsuits against companies like Thunder Moving are only two of the ways DoNotPay can help you. Some others include:

• Get Faster Customer Service - Guaranteed
• Lost Something? We'll Find it for you!
• Bad Flight Experience? Get Paid
• Get Deep Discounts on Stuff You Buy

Find out more by visiting DoNotPay today and you'll wonder how you ever managed to live without it!