Maximize Your MGM Resorts Rewards

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How to Claim MGM Resorts Rewards and Upgrades

It's hard to think of Las Vegas without MGM Resorts coming to mind. MGM Resorts are distinguished as world-class hospitality and entertainment establishments. Who wouldn 't want MGM Resorts rewards such as free services or a hotel room upgrade?

Like most hotel chains and service companies, (M Life) allows clients to gain points for purchasing services and can claim rewards with the points. The M Life reward program is rather complex with five different tiers.

It's hard for MGM customers to navigate the system in order to earn points, tier credits, and advance to a higher tier. With DoNotPay, you won't have to jump through hoops to gain and claim your rewards. Our platform helps you make the most of your M Life rewards and take advantage of MGM services with ease and in minutes.

What Rewards Can I Get at MGM Resorts?

There are three kinds of rewards you can earn when you spend money at any MGM resort.

Tier CreditsAffords you a status at MGM which determines the kind of rewards you can claim.
Express CompsRedeemable points that can be traded for cash for selected services at MGM.
Reward PointsGained for every dollar spent at MGM resort facilities, whether it's the hotel services or at the casino. They can be converted to express comps in exchange for free services.

What Upgrades are Available at MGM Resorts?

Upgrades using MGM resorts reward points are awarded depending on the tier. M Life reward system has 5 tiers, namely:

  • Sapphire - Starting level
  • Pearl - 25,000 tier points
  • Gold - 75,000 tier points
  • Platinum - 200,000 tier points
  • Noir - Invitation only access

With M Life points, you can get access to the following services or upgrades either free or at a discounted rate:

  • Hotel room upgrade from standard to a suite
  • Free night stays
  • M Life Moments and more

What Is the Likelihood of Getting an Upgrade After Checking in at MGM Resorts?

The likelihood of getting a free upgrade after checking in at MGM resorts is slim. Most of the facilities are almost always fully booked. To request an upgrade, you have to make a reservation at least several weeks in advance.

The resorts offer upgrades whenever there are vacancies. However, you have to top-up for the upgrade although the price may be subsidized for in-house guests.

How to Claim MGM Resorts Rewards on Your Own

If you're already a member of M life and would like to claim rewards for your points, there are a few options available. You have to be in an MGM establishment to claim services such as dining or FreePlay.

To claim hotel room upgrades and cruises, you can choose from any of the following options:

  1. Call the MGM Reservations Office: To claim rewards at MGM resorts, call the reservations office at 877-880-0880. Once connected to an MGM service representative, you can make a reservation with them and request to pay using your M Life reward points. For any further assistance regarding your reward points, call M Life Service on 866-761- 7111.
  2. Make an Online Reservation: Go directly to the MGM reservations website to make a reservation. Check the calendar for availability and key in your check-in and check-out dates and number of guests. Select the type of room and proceed to check-out. You'll get a price estimate. On payment methods, select M Life to check how much your points can cover. You can top-up if necessary.
  3. Send an Email: Send a direct email to the MGM facility you wish to claim rewards from. You can find the specific email on the MGM contact list page. Put in a request to claim your M Life rewards and the services you'd like to claim. A customer service representative will get back to you with information on availability and tentative dates.
  4. Redeem in Person: You can redeem your MGM reward points at any MGM facility at the check-in counter. For room upgrades, a clerk will check for room availability and your eligibility for the upgrade. If you qualify, you'll get an upgrade to the desired room or be required to top-up.

You can also use your M Life Mastercard to claim rewards for other services.

How to Get an Upgrade at MGM Resorts Using DoNotPay

If you want to get an upgrade at MGM Resorts but don 't know where to start, DoNotPay has you covered in 4 easy steps:

  1. Enter the name of the hotel you're staying at, including the location.
  2. Tell us the dates of your stay, who you're staying with, whether it's your first time, and whether you're a loyalty rewards member at the hotel.
  3. Tell us if it's a special occasion (birthday, anniversary, etc.) and any specific upgrades you want to request.
  4. Tell us your current room and confirmation number.

Why Use DoNotPay to Claim MGM Resorts Rewards

DoNotPay makes hotel room upgrades easier, faster, and with a guarantee of success. You don't have to wait for a representative to check for room availability or gauge whether you're eligible for an upgrade or not.

At DoNotPay, our systems are streamlined, allowing you access to and helping you make the most of your reward points with the click of a button. Simply sign up and all your information will be synchronized to our database. We work with all companies and service providers to provide you with convenience at your fingertips.

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