Everything You Need to Know About Health First Medical Records Request

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Access Health First Medical Records In 3 Easy Steps

Your right to request your , or your records from any hospital, is guaranteed by the Health Insurance Portability and Accountability Act (HIPAA). No matter why you want to have them in hand, you'll need to contact the hospital and make a formal request, which often requires filling out a medical record release form.

While this process should be pretty straightforward, it can become time-consuming and frustrating if you can't find the information you need online. In some cases, the hospital might lose your request form, which delays the whole process.

DoNotPay is here to help, not only by showing you how to request your medical records but to do it on your behalf. It works for medical organizations like Baptist, Kaiser, Cleveland Clinic, Mercy, or any other hospital. Don't waste time with research or accidentally send a form to the wrong address—minimize hassles and get your health records quickly with DoNotPay.

Why Do You Need Your Medical Records?

The main reason people request their records is that they're changing health care providers and want to make sure their new doctor has a thorough understanding of their medical history. However, there are other reasons to get your electronic health records now:

  • Hospitals won't keep your records forever, so you might want to get them now before they're discarded.
  • You want to make sure your family has access to your medical history so they can make informed decisions on your behalf if you are incapacitated.
  • Your power of attorney needs to be able to access your records quickly in the event of an emergency.
  • You want to double-check that you're not receiving the same medical procedure more than once, particularly if that procedure is dangerous.

How to Request Your Health First Medical Records

If you were treated as a patient in any of Health First's hospitals, you will follow the same process for requesting your medical records. You can make your request online, in person, by fax, by email, or by mail, and your records should be available within three to five business days after your request is received.


  • Visit the Request Copies of Medical Records website.
  • Click "Click here to request medical records" (it's recommended to use Chrome, Safari, or Firefox browsers).
  • Have your cell phone and photo ID ready.
  • Choose the Health First hospital from which you're requesting records.
  • Continue to follow the prompts, filling out all information.

By Email

By Fax

  • Download and fill out the Patient Request to Access Records.
  • Include a copy of your photo ID.
  • Fax it to one of the primary Health Information Management locations at 321-434-5027 or 321-724-8069.

In-Person or By Mail

  • Download and fill out the Patient Request to Access Records.
  • Include a copy of your photo ID.
  • Send it or drop it off (the Medical Record Copy Service is available on weekdays between 8:30 AM and 4:30 PM) at the appropriate address.
Cape Canaveral HospitalHealth Information Management701 West Cocoa Beach Causeway

Cocoa Beach, FL 32932

Holmes Regional Medical CenterHealth Information Management1350 South Hickory St.

Melbourne, FL 32901

Palm Bay HospitalHealth Information Management1425 Malabar Road NE

Palm Bay, FL 32907

Viera HospitalHealth Information Management8745 North Wickham Road

Viera, FL 32940

While different states and medical facilities have different requirements for how long medical records are kept, Health First retains them for a minimum of 20 years. Even if you were treated at a Health First facility a long time ago, your records are likely to be available for you. Make your request for your and get them in hand before they're discarded.

If you've been putting it off because you don't want to take the time to do it yourself, turn to DoNotPay to streamline the process for you.

Use DoNotPay to Request Your Health First Medical Records

At DoNotPay, we eliminate paperwork and make the process simple for you. You can request your Health First medical records simply by answering a few questions about your health care provider and letting us know where you'd like the records sent. We'll send a letter to the hospital on your behalf, and you'll have your records soon.

This is how it works:

  1. Look up medical records on DoNotPay’s website.

  2. Enter the name of the health care provider you’d like to receive medical records from.

  3. Answer a few questions about your provider and where you’d like to send the records.

The process is fast and effective, no matter which or how many hospitals you'd like to request your records from. It's one of many ways DoNotPay makes your life a little easier.

What Else Can DoNotPay Do?

Many of life's most common financial challenges are also the most confusing and frustrating. DoNotPay is here to simplify it. We can help you with situations like these:

Get started with DoNotPay to manage these hassles and responsibilities efficiently, effectively, and with confidence.

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