Everything You Need to Know About Requesting Your Erlanger Medical Records

If you're planning on switching doctors or just wanting to make plans with family members in case of an emergency, you should get a copy of your medical records.

Unfortunately, you sometimes have to go through a lot of bureaucracy to get your medical records. Going through Erlanger Hospital in Chattanooga, Tennessee, is no exception.

You must take several steps when requesting your Erlanger medical records, and it can be very stressful.

Fortunately, there is an easier way. DoNotPay can help you get your medical records in a faster, more convenient way.

Why Might I Need Medical Records from Erlanger?

There are many reasons why you might want your medical records. Here are four of them:

1. If you plan on switching doctors or if your doctor is retiring, you may want to transfer your records as soon as possible.
2. Update your health records to have the information on hand for any doctor that treats you. It's also best to have handy for relatives, people with the power of attorney, or anyone else who may need to make quick health decisions on your behalf if you become incapacitated.
3. You should have an electronic copy of your health records on you if you need it for any reason.
4. Sometimes, you may need to keep your records available to avoid unnecessary or even harmful duplicate procedures.

What Types of Medical Records Are Restricted from Being Released?

State and federal laws protect certain types of medical information from being released. Your written consent can only release your medical information. Here's what can't be released without your permission:

• STD's
• Mental Illness
• Drug and alcohol abuse treatment
• HIV/AIDS

Minors cannot have their health records released without a signature by a parent or guardian.

How to Request Medical Records From Erlanger

To request a copy of your medical records from Erlanger, you must sign an Authorization to Release Information Form. This form is required to use or disclose Protected Health Information (PHI) that is not covered under treatment, payment, or healthcare operations.

Completed authorization forms can be mailed, faxed, emailed, or dropped off in person at Erlanger. Here's their contact information:

Erlanger Medical Record Costs

Erlanger has partnered with CIOX Health, the nation's most prominent provider of release of medical services. CIOX helps process copies of medical records, and there are costs involved.

Here's a list of the fees:

1. Electronic or Hybrid (part electronic, part paper)

Cost of delivery in electronic format (CD, USB, download, or portal)

• $6.50 flat fee for the electronic portion
• If applicable, $0.07 per page for CIOX health labor cost plus sales tax

Cost of record delivered on paper:

• $0.07 per page for CIOX health labor cost
• The lower cost under state-regulated patient rates or $0.90 for CIOX Health's average labor if applicable
• $0.05 per page for supplies (paper and toner)
• Postage costs, if mailed
• Sales tax, if applicable

2. Paper

Cost of delivery in electronic format (CD, USB, download, or portal)

• $0.07 per page for CIOX Health's labor cost
• Sales tax, if applicable

Cost of record delivered on paper:

• $0.07 per page for CIOX Health's labor cost
• $0.05 per page for supplies (paper and toner)
• Postage fees, if mailed
• Sales tax, if applicable

Get Copies of Your Erlanger Medical Records With the Help of DoNotPay

Even though it takes a lot of work to access your medical records from Erlanger, it's right under the law to receive them. So don't be deterred; let DoNotPay do the work for you.

We'll write Erlander a simple, straightforward, and effective letter that will get your legally-guaranteed health records for you in no time.

It only takes three simple steps:

1. Look up medical records on DoNotPay’s website.

2. Enter the name of the health care provider you’d like to receive medical records from.

3. Answer a few questions about your provider and where you’d like to send the records.

And that's it! We'll send your request for medical records to Erlander within a few days, and you should have your documents a few weeks later.

DoNotPay Will Help You Get Your Medical Record With the Click of a Button

DoNotPay can help you get the medical records you need from any hospital or medical service provider. Here are some of the medical providers we've helped individuals get copies of their medical records from

• Kaiser
• Mercy
• Baptist
• Cleveland Clinic

What Else Can DoNotPay Do?

Helping people get copies of their medical records is not the only thing DoNotPay does. We can also help people with the following:

• Filing a complaint against any company
• Help with bills
• Request sick leave
• Birth certificates
• Send Demand Letters To anyone in small claims court

Contact us today if you want more information on what DoNotPay can do.