When You Prefer Orange Carrots—Cancel Your Purple Carrot Subscription

Purple Carrot is a plant-based meal delivery service that encourages people to eat more vegetables and have a high-protein vegan diet. Sounds healthy enough, right?

Energized, you sign up for weekly deliveries of vegan meals from Purple Carrot, but it turns out vegan food is not your thing. You want some meat and dairy and a way out of your subscription. DoNotPay can cancel Purple Carrot for you in a record time!

DoNotPay Can Help You Cancel Your Purple Carrot Subscription

If Purple Carrot doesn’t meet your standards, DoNotPay has got you covered! All you have to do is follow these three steps to get rid of your membership:

1. Open DoNotPay
2. Click on Find Hidden Money
3. Enter Purple Carrot

DoNotPay will cancel your subscription and send you a confirmation email within 48 hours.

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Want To Cancel Your Purple Carrot Membership Yourself?

You can terminate the Purple Carrot membership in several ways:

1. Over the phone
2. Via email
3. Via Live Chat
4. On the website

Phone

You can follow these instructions to cancel via phone:

1. Dial 1-857-703-8188
2. Request the customer support representative to cancel your membership
3. Wait to receive a confirmation email

Purple Carrot business hours are from 9 a.m. to 5 p.m., Monday to Friday.

Email

Send in an email to hello@purplecarrot.com to cancel your membership. Once you receive the confirmation email, you’re good to go!

Live Chat

Purple Carrot also has a Live Chat option. Hop on to their website and contact customer support to cancel your subscription immediately.

Website

Follow these steps to terminate your subscription on the website:

1. Go to the Purple Carrot website
2. Log into your account
3. Click on the letter icon at the top right corner of the screen
4. Go to My Account Page
5. Go to Account Settings
6. Click on Subscription Status to change it
7. Select Cancel My Account

A pop-up window will confirm that your account has been canceled. You will also receive a verification email confirming your subscription has been terminated.

Here is a summary of different ways you can unsubscribe from Purple Carrot:

Does Purple Carrot Have a Free Trial?

Purple Carrot does not offer a free trial, but they offer a $20 discount for the first week. They automatically renew the subscription every month until you decide to cancel or pause it manually.

Does Purple Carrot Prorate the Cancellation?

Purple Carrot has a weekly payment plan. They recommend canceling subscriptions before midnight on Tuesday, or the last delivery will be charged. If you cancel before Tuesday, the subscription stops immediately.

Can I Pause My Subscription Instead of Canceling It?

Purple Carrot offers the option to pause your subscription if you’re not sure whether you’d like to continue. You can avail this offer for up to ten weeks by selecting Pause on your subscription status. After ten weeks, your membership gets automatically canceled.

You can also skip deliveries as many times as you want and will not be charged for them. If you want to skip a delivery, you should notify Purple Carrot in the Subscription section of your Account and check for confirmation because the delivery service is automated.

Issues With Canceling Purple Carrot Membership

Purple Carrot can’t really boast about their customer service. Review websites have clients reporting multiple issues with Purple Carrot’s customer support system when trying to unsubscribe. Here is a summary of common woes:

• Customer care refused a refund even after a client canceled the subscription
• The company tends to absolve itself and put the blame on the customer
• Some customers have tried to cancel multiple times, but they still get charged every month and had to contact the credit card company to cancel the subscription for them

Searching for a Purple Carrot Substitute?

Many companies provide similar healthy food subscription boxes. Here’s a quick summary of some of the popular ones:

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