DoNotPay uses artificial intelligence to help you fight big corporations, protect your privacy, find hidden money, and beat bureaucracy.
Our Mission
DoNotPay utilizes artificial intelligence to help consumers fight against large corporations and solve their problems, like beating parking tickets, appealing bank fees, and stopping robocallers.
DoNotPay's goal is to level the playing field and make legal information and self-help accessible to everyone.
DoNotPay Timeline
Josh fights his first parking ticket in London and launches DoNotPay, the world's first AI robot for consumers.
DoNotPay expands to the U.S., helping hundreds of thousands beat tickets. It also launches as a mobile app, not just on the web.
Free Trial Card goes viral. The DoNotPay virtual card auto-declines after free trials end so users don't get charged. Wired calls it a clever fix.
DoNotPay raises a $12M Series A led by Coatue, with a16z and Founders Fund participating, to expand services and reach more consumers, including cancelling subscriptions and filing consumer protection complaints.
When COVID-19 hit, DoNotPay rolled out new features to help people get airline refunds, request rent and bill extensions, and claim government relief.
Beyond disputes, DoNotPay adds tools for reporting potholes, fallen trees, and filing city claims, making everyday life a little easier.
DoNotPay launches a chatbot that can talk to customer service reps automatically to cancel subscriptions, negotiate bills, and more.
DoNotPay distributes its first-ever dividend, sending seven figures to its employees and investors.
AI is everywhere, but consumers are left behind. DoNotPay is the No.1 AI that fights for consumers, helping you save money, win disputes, and reclaim your time.
DoNotPay in numbers
Serving as the Consumer Champion since 2015
In The Press
In a live demo on NBC's Today Show, the DoNotPay team showcased how its AI chatbot successfully negotiated $100 off a utility bill.
Emily Chang interviews DoNotPay CEO Joshua Browder on how his automated service helps people in over 200 different kinds of consumer rights.
Jacob Ward finds out how DoNotPay can help save you from parking tickets, bank fees and even long waits at the DMV.
American Bar Association
Award Recipient
DoNotPay has been awarded the 2020 Louis M. Brown Award by the American Bar Association for its "commitment to increasing legal services to those of modest means."
We're fortunate to have incredible investors.
Backed By
Individual Investors
Jake Gibson Cofounder, NerdWallet
Dylan Field CEO, Figma
Scott Belsky Chief Product Officer, Adobe
Balaji Srinivasan Former CTO, Coinbase
Daniel Dines CEO, UiPath
Damien Weiss Partner, Wilson Sonsini Goodrich & Rosati
Dan Rose Chairman, Coatue
The Chainsmokers Electronic Duo
and other incredible angels.
Our Values
Cancel Anytime, No Questions Asked
We believe in earning your trust, not locking you in. You can cancel your subscription anytime with just one click in the DoNotPay app or by emailing support@donotpay.com or calling +15168983651.
Real Humans, Real Help
If something goes wrong, we make it right. Our support team is fast, friendly, and actually listens.
Clear Pricing, No Surprises
No hidden fees. No tricky renewals. We tell you exactly what you're paying for, and you can check how much we've saved you by going to My Tasks.
Your Data, Your Decision
We don't sell your data, ever. Your information is only used to fight for you, not against you.
AI That Works for You (Not Just Big Business)
While other AIs help companies cut costs, we help people fight back. We exist to level the playing field.
Build with Boldness
We ship fast, experiment often, and aren't afraid to challenge outdated systems.
Let AI become your
Consumer Champion
Fight big corporations, protect your privacy, find hidden money, and beat bureaucracy
