Unexpected Battery Shutdown? Claim the Recall on iPhone 6 Battery!

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Unexpected Battery Shutdown? Here's How to Claim the Recall on iPhone 6 Battery

From time to time, companies issue recalls for products that are defective. Currently, there is a . The problem with these batteries is that they seem to make the phone shut down without any warning.

If you own an iPhone 6s or an iPhone 6s Plus and have battery-related issues, you might be eligible for the recall on iPhone 6 Battery. However, you will need to check your phone's serial number first. And you'll also need to make sure that your phone is in working condition or there might be further charges to repair it.

Overall, getting your iPhone 6 battery fixed may be tedious and time- consuming. The Apple website might allow you to check whether your phone is eligible, but you'll have to get it ready, find a service center and take it in for repair (or mail it in). DoNotPay is the perfect solution to simplify this process with one user-friendly interface where you just have to answer a few questions and let the Recall Claims Product do the rest of the work.

Getting your iPhone 6 Battery Fixed On Your Own

If you bought an iPhone 6s or iPhone 6s Plus and are having battery-related issues, here's what you need to do:

Check whether you are eligibleThe are limited to phones with certain serial numbers. You can go on the Apple website, enter the serial number of your phone and figure out whether you are eligible for this recall.

Your phone's serial number may be on the back of your phone, or you can go to Settings > General > About to find it. If it's not in either of these places, check the original packaging or receipt.

Take your phone to be servicedIf your phone is eligible for free repair, you have three options.
  1. You can take it to an Apple Authorized Service Provider
  2. You can take it to an Apple Retail Store
  3. You can mail it into the Apple Repair Center by calling Apple Support

You should also make sure that you backup everything essential on your phone before taking it in or mailing it in.

Take your iPhone 6 in for repairIf you choose to go in person to an Apple Authorized Service Provider or an Apple Retail Store, try to do the following:
  • Backup your phone
  • Have your Apple ID password ready
  • Try to have less than 30% power on your phone battery
  • Bring your sales receipt
  • Bring a form of ID
Mail your iPhone 6 in for repairIf you'd rather mail your iPhone in, then here are the steps that you need to take:
  • Backup your phone and then erase it so that no one will have access to your personal information
  • Take your phone off your Apple ID device list
  • Take the SIM card out of your phone and/or contact your service provider to suspend service

Things to Keep In Mind When Getting Your iPhone 6 Repaired

Even if you are eligible to get your iPhone 6 repaired, there might be some restrictions.

  1. Apple might refuse to repair your phone if you're no longer in the same country that you were in when you bought it.
  2. The warranty on your phone remains the same that it was when you first bought it. So if you purchased the phone three months ago, then getting it repaired will not extend the warranty by three months.
  3. This program only covers the affected phones for two years after you buy them. If your battery starts to malfunction more than two years after buying the phone, Apple will not replace it under this program.

What if You Already Got Your iPhone 6 Battery Repaired?

What if you only heard about this program after you already got your iPhone battery repaired or replaced? In that case, you can send the receipt for your iPhone repair to the company, and they will refund you. Do make sure that your phone is eligible for this program first by checking the serial number.

Other iPhone Recalls

In addition to this recall of the iPhone 6s and iPhone 6s Plus, Apple has also had other programs to cover battery problems with the iPhone.

Phones slowing down

In 2016, there were allegations that Apple was deliberately causing its phone batteries to shut down after a designated period of time. Still, Apple defended itself, saying that they "have never--and would never--do anything to intentionally shorten the life of any Apple product." However, they did start a new program where they would replace your iPhone batteries for $25--$29.

Battery shutdown in 2016

In 2016 as well, Apple had a similar issue with the iPhone 6s--its battery kept shutting down unexpectedly. This was happening to a small number of iPhones that were manufactured in 2015, and Apple offered free battery replacement for those phones as well.

Claim the Recall on iPhone 6 Battery and Get it Refunded, Repaired, or Replaced with DoNotPay

As you may have figured, it can be a bit confusing to figure out whether your phone is eligible for Apple's program. Plus, getting your phone's battery fixed, which ought to be pretty simple, becomes quite complex when you have to find serial numbers, get in touch with service centers or send your phone in the mail. To simplify this process using just one interface, you can try DoNotPay.

Through our Product Recalls product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.

How the Product Recall Claims product works:

  1. Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
  2. Tell us how you found out about the recall.
  3. Choose whether you want a refund, repair, or replacement.
  4. Upload photographic evidence of your purchase and the product if you still have it.
  5. Choose whether you have the capacity to return the item or not.

And that's it! DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation on how the refund/replacement will be issued or the next steps to get the item repaired.

Using DoNotPay for Other Recalls

Once you get your iPhone 6s or iPhone 6s Plus fixed, you might start wondering whether there are other products you own that have been recalled. If you've purchased something and it's not working as well as you'd hoped, you can definitely try and find out if there has been a recall for that thing. Here are some of the products that already have recalls that DoNotPay can help you with:

As a consumer, it's good to be aware of recalls on the products that you might be using. This will help you to make sure that you get your money's worth. And if, by chance, you've acquired a product that's defective, you can get a refund or get it repaired/replaced for free with DoNotPay.

Want your issue solved now?