How to Request Holy Family Medical Records

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How to Request Holy Family Medical Records

When you have easy access to your personal health records, which under the Health Insurance Portability and Accountability Act (HIPAA) you have every right, you're empowered and more in control of your healthcare decisions and well-being.

If you've been a patient at Holy Family Hospital (or any other hospital), it's a good idea to request your medical records, regardless of the reason, whether it's because you're moving, switching physicians, or another reason. But, the process of obtaining your Holy Family medical records can be a bit tedious. This is where DoNotPay can come to help make requesting your a bit easier.

Why Might You Need Copies of Your Medical Records?

You may require copies of your for several reasons, including:

1. Moving to Another State

You may require copies of your Holy Family hospital medical records if you're moving to a new location or getting a new job that requires you to move. Your new doctor will request a copy of your medical records to make sure they're updated on your medical history. This will allow them to offer you the best possible care. DoNotPay can help you track down and obtain your medical records from Holy Family Hospital whether you've moved already or not.

2. You have an Appointment with a New Doctor

If you're seeing a new doctor, they'll no doubt want a record of your medical history. For you to do this, you'll need to request your medical records.

3. You're Compiling a Complete Family Medical History

It's important to have a family medical history. Having knowledge of how your genetics affect your health will help to provide your doctors with more insight and help them diagnose you more accurately and quicker.

What Types of Medical Records are Restricted from Being Released?

Doctors can release information to other doctors and different entities that participate in the care of the patient. While you have the right to request your medical records and gain access to them, Holy Family Hospital may hold certain information back as dictated by the law or as per hospital policy. Common medical records held include:

  • Psychological notes and health information from mental health doctors
  • Records that contain information that can place the patient in danger
  • Records that reveal a person's medical condition (STDs, HIV status)
  • Records that reveal a person's identity who was told would remain confidential

If you're responsible for the care of a child or a senior, there may be certain information you must furnish before you request their medical records. This information may include:

  1. The name, number, and address of dental, medical, or mental health doctors.
  2. Record any injuries or sickness that required treatment by a doctor or dentist.
  3. Current immunization documentation or you must sign a waiver to release your child from immunizations.
  4. Signed consent and emergency instructions for emergency treatment.
  5. Record any medications they're on as well as for instructions and the name of the doctor that prescribed them.
  6. Record any dietary restrictions and allergies or any allergies in general.

How to Request Medical Records From Holy Family Hospital

When it comes to the release of Holy Family medical records and protected health information (PHI) through Holy Family Hospital, the patient or their representative (guardian or individual with power of attorney) must sign a patient authorization. Parents are not allowed to gain access to their child's medical records if the child is 18 years old or older or is an emancipated minor.

Other instructions include:

To have your medical records released, you'll need to download the authorization form here:

Mail-in your authorization form to either:

Holy Family Hospital - Haverhill140 Lincoln Ave.

Haverhill, MA 01830

Attn: Health Information Management Department

Holy Family Hospital - Methuen70 East St.

Methuen, MA 01844

Attn: Health Information Management Department

Holy Family Hospital Medical Record Request Costs

If continued care is your reason for requesting copies of your medical records, be sure to state that in your request. Doctors can receive an abstract at no charge, otherwise, your request may have a fee associated with it.

Under HIPAA, a doctor can only charge a fee that is "reasonable and cost-based". The fee can only include copying fees (including the labor of copying and supplies for copying) and postage for mailed records. The fee can't include the fee associated with the search and retrieval of the records.

Doctors, by Massachusetts law, that isn't covered by HIPAA, are allowed to charge a base $15.00 fee for every request, along with a $0.50 per page copying charge for the initial 100 pages and then $0.25 a page for all pages over 100.

Get Your Holy Family Medical Records Using DoNotPay

Remember, you have every right, under the HIPAA Privacy Rule, to access your medical records from Holy Family Hospital or any other medical facility. Even so, it can still be a nuisance to try to request your medical records by yourself. Also, it may get a little uncomfortable if you're doing so because you're switching doctors for personal reasons. By using DoNotPay to request your medical records for you, it will take away this awkwardness and simplify the whole process.

How to Request Holy Family Hospital Medical Records Using DoNotPay

  1. Look up medical records on DoNotPay’s website.

  2. Enter the name of the health care provider you’d like to receive medical records from.

  3. Answer a few questions about your provider and where you’d like to send the records.

What Else Can DoNotPay Do?

There are a number of problems that DoNotPay can help you solve, such as:

Other services DoNotPay provides include:

DoNotPay's Request Medical Records product will help make the task of requesting Holy Family medical records that much easier. .

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