If You Need to Cancel Curology, Here’s How

Curology is a U.S. telemedicine start-up that provides customized skincare recommendations to patients struggling with acne and other dermatological issues.

After filling out an online questionnaire about their skin type and condition, Curology customers receive a tailor-made cosmetic formula designed to address their concerns.

How to Cancel Curology By Yourself

Curology is advising you to give it at least 90 days into your Curology membership before considering canceling your service. It can take up to two to three months for your skin to react to any medication.

If you’re still intent on canceling, you can do so in the following ways:

Cancel Curology Plus via Web

You can cancel Curology on the company’s website by following these steps:

1. Log in to your account
2. In the drop-down menu, select Payment page
3. Scroll to the bottom of the page and click on I want to cancel
4. Answer a few follow-up questions
5. Submit your request

Cancel Curology Plus via Email

Alternatively, you can email Curology’s team at support@curology.com and request a cancelation of your subscription.

DoNotPay Cancels Your Curology Plus Subscription in Your Stead

Another (and easier) way to cut your ties with Curology is by asking DoNotPay to cancel the subscription for you.

Here’s how:

1. Open the DoNotPay app in any web browser
2. Go to Find Hidden Money
3. Type in Curology so that DoNotPay knows which service to cancel

We’ll notify you as soon as we’ve canceled the subscription.

Another way to do this is to link your email or bank account to DoNotPay. Our app will run through your inactive or unused subscriptions and determine which ones you should cancel (or even better, allow us to cancel them for you).

Does Curology Plus Offer a Free Trial?

Yes, there’s a 30-day free trial that includes a monthly supply of your customized skincare formula. You’ll just need to pay for shipping and handling ($4.95 + tax, if applicable). The free trial will automatically renew into a paid subscription unless you cancel beforehand.

Does Curology Prorate its Cancelations?

Curology does not accept or process returns or exchanges. On the plus side, you may be eligible for a complete refund of the total amount you paid to Curology for the supply included in the first 90 days of your subscription plan.

To request a refund, you will need to contact their team at support@curology.com to cancel your subscription and explain why you’d like your money back. Better still, you can ask DoNotPay to help you obtain your refund. Keep in mind that you have to submit your request on or before the 90th day after your treatment plan is completed.

Will Curology Let Me Pause My Subscription?

Yes. If you don’t want to receive the next monthly shipment, you should contact the company’s support team or change your next shipping date manually. Make sure you do so at least one to two business days before your next shipment is about to be processed.

If You Ran Into Troubles With Curology, DoNotPay Can Guide You Through the Process

If you encountered an issue with Curology’s service and couldn’t resolve the issue on your own, consider taking the company to a small claims court. There’s no need to worry about substantial lawyer fees—our app will guide you through the court process and support you in preparing the necessary documentation.

As a testament to our continued efforts to make services more accessible to everyone, DoNotPay has been awarded the 2020 Louis M. Brown Award for Legal Access by the American Bar Association.

DoNotPay’s Free Trial Card Fends Off Undesired Subscription Fees

DoNotPay has developed the Free Trial Card with one goal—to put an end to all unplanned and unwanted auto-renewed subscription fees.

You know how it goes (perhaps it even happened with your Curology subscription). You sign up for a free trial of a shiny new online subscription service. Then life gets hectic, and you completely forget about the latest addition to your portfolio of streaming services/gaming platforms/candy subscription boxes. In the meantime, the free trial runs out and rolls over into a paid subscription, resulting in a painful charge on your bank account. Ouch!

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• Isn’t linked to your bank account
• Generates credit card details that appear legitimate to the merchant
• Cannot be used on subscription pages (only on free trial pages)

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