How to Save On Your Xbox One Repairs

Xbox One repairs are free during the warranty period. However, when the warranty ends, you have to dig deep into your pockets to fund the service, as repairing Xbox One out of warranty is expensive.

Also, if you're like most people and know nothing about electronic repairs, some repair service providers may take advantage of that and overcharge you for the service. And because you need your video game console repaired, you'll have no option but to pay the high service fees.

Fortunately, DoNotPay can help you avoid that and save on Xbox One repairs.

What Are the Common Xbox One Problems?

Some of the common problems you may encounter with your Xbox One include:

Failure to Power On

Your Xbox One system may fail to power on or only does for a short time and shuts off. The problem could be with the console, the power brick, or the internal power supply.

Failure to Read Discs Properly

Your Xbox One may also fail to read particular games or all the discs. Nothing can be more frustrating than this, especially if your library primarily contains physical games.

Hang On the Splash Screen

Another annoying Xbox One problem is when it takes ages — up to ten minutes — when booting. This is especially when you turn on the Xbox One from being completely powered off and not from rest mode. The green screen hangs for several minutes before the UI emerges.

Grinding Sound From the Disc Drive

You may also hear some grinding sound when you insert a disc into the console's optical drive.

What Is the Cost of Xbox One Repairs?

Microsoft repairs Xbox One for free during the warranty period but charges about $100 to repair Xbox One after the warranty ends. The warranty period lasts for one year from when you bought the Xbox One.

How to Get a Repair From Microsoft

Here's how you submit a repair service order request:

Use your Microsoft account credentials to access the Device repair page.
Choose 'Repair my Device' in the overview part of the Device repair page.
Follow the steps to complete your service order request.

How to Get Repairs From Third-Party/Independent Providers

As of now, Microsoft does not have third-party dealers authorized to perform repairs on Xbox One. However, the company has been considering loosening its tight restrictions and certifying third-party vendors to refurbish and repair their products. In the meantime, Xbox One owners can consider independent repair service providers. However, using independent providers comes with its pros and cons.

Pros
Personalized services	Independent repair service providers can offer more individualized services. You can build a relationship and feel comfortable leaving your Xbox One with them as they repair it.
Less expensive	Generally, taking your Xbox One to independent providers for repair will cost you less.
Location	You can find an independent repair service provider in your neighborhood. That makes it more convenient to access the repair shop and wait for the service.
Knowledge	Technicians in independent shops work on all types of devices and thus have more understanding of a wider variety of products. This comprehensive knowledge makes it easy for them to detect a problem with your Xbox One and implement the best method to correct it faster.
Cons
Parts availability	Independent providers may not have an inventory, especially for a specialty part. You may need to wait as they place an order.
Recognition	Microsoft does not recognize the independent providers, and that means all the repairs are at your risk and not covered by a warranty. Also, your warranty automatically becomes void when anyone else disassembles the Xbox One.

Can I Get a Refund From Microsoft Instead?

Products purchased from Microsoft are subject to refunds if eligible for return. If you wish to get a refund on Xbox One, you need to sign in to order history and choose 'Request a Return.' Note that you won't see the option if your product is not eligible for a return.

Follow the onscreen steps to receive a prepaid shipping label for the return. Microsoft ships a replacement or issues a refund after receiving your returned Xbox One and finding it eligible for a return.

How to Avoid Excessive Xbox One Repair Fees

If you take your Xbox One for repair, the provider may slap you with a huge repair fee. They often put shop fees justifying them as labor fees or charge too much on a replacement part. Also, some notorious providers may perform unnecessary repairs or break and then fix parts at your cost.

Luckily, you can avoid exorbitant charges by getting multiple quotes from different providers. And you can do that in the comfort of your home with the help of DoNotPay!

Avoid Excessive Xbox One Repair Fees With the Help of DoNotPay

DoNotpay can help you find competitive repair rates in your locality and help detect when some charged fees are not genuine.

Here's how to start saving on repairs with DoNotPay:

Search for Quote My Repair on DoNotPay.
Enter the details of the repair you need.
Let DoNotPay find competitive rates for that repair in your area and any relevant information to keep you from being overcharged.