All About Wende Correctional Facility and Contacting Inmates

Connect With an Inmate All About Wende Correctional Facility and Contacting Inmates

The Best Way to Contact an Inmate at Wende Correctional Facility

Wende Correctional Facility is a maximum-security facility for male inmates with a capacity of less than 1,000. Located near Buffalo, New York, and operated by the New York State Department of Corrections and Community Supervision, the prison offers various programs for inmates, including substance abuse treatment, counseling, anger management, volunteer services, a library, and more.

If you know someone in prison, it's important to stay in touch with them. It boosts their morale and helps prepare them for release, and it allows you to maintain the relationship you had before that person was incarcerated. There are several ways to contact a family member or even find a prison pen pal at Wende Correctional Facility. Still, you’ll have to follow strict guidelines for correspondence and visitation. Whether you want to visit an inmate or write a letter to a prisoner, DoNotPay can take the stress and uncertainty out of getting in touch.

Wende Correctional Facility Contact Information

Wende Correctional Facility is located along Ellicott Creek near the Buffalo Correctional Facility and the Erie County Correctional Facility. It is about 20 miles east of Buffalo, New York, and typically takes around 20 minutes to drive by car. Here is the basic contact information:

Physical addressWende Correctional Facility

3040 Wende Road Alden, NY 14004-1187

Phone number(716) 937-4000
General emailN/A

How to Connect With an Inmate at Wende Correctional Facility

The New York State Department of Corrections and Community Supervision offers guidelines for visitation, mail, and more for all correctional facilities under their jurisdiction, including Wende Correctional Facility.

Visit an Inmate

Weekend visitation is divided by last name: Saturday A-L, Sunday M-Z, and alternating every other weekend (Saturday M-Z and Sunday A-L). Inmates are allowed a maximum of two-weekend visits per month. Weekday visits are unlimited on a first-come, first-serve basis. Daily visiting hours are 9:00 am to 3:00 pm, with the latest arrival time at 2:15.

Typically, anyone is allowed to visit with proper identification. You must abide by all the visitation rules, including dress code and behavior, or you could be denied visitation.

When you visit, make sure you bring one of the five approved forms of identification:

  1. Current photo driver's license
  2. Current photo Welfare/Medicaid card
  3. Employment photo ID
  4. Current passport
  5. Federal, state, county, or city ID card

Speak With an Inmate on the Phone

Inmates are allowed to call you, but you cannot call them. There is generally a 30-minute limit on phone calls, though if other inmates are waiting to use the phone, the call may be limited to 10 minutes. There are a few steps that must be taken before you can accept a call from an inmate:

  • You must be one of 15 phone numbers on the inmate's approved telephone list. The inmate can change the numbers on that list; changes typically occur quarterly, though exceptions may be made.
  • You must create an account with Securus, the phone system. Do this online or by calling 1-800-844-6591.
  • You will have to pay for the call. Fortunately, the Department of Corrections and Community Supervision does not receive a commission on these calls, so they are more affordable than many other prison phone systems. The current rate is $.043 per minute for calls terminating within the United States, Canada, and US Territories, which means a 20-minute call costs less than $1.00.

When you're ready to receive calls, the inmate can call you during permitted hours, which are generally 7:00 am to 11:00 pm. Remember that an inmate's telephone privileges can be revoked for various reasons.

Send Mail to an Inmate

You can send up to five pages in one piece of correspondence, and you may include photos. Before being delivered to the incarcerated recipient, letters are inspected for prohibited materials (like postage stamps, nude photos, or letters from other people). Unauthorized items will be returned to you or disposed of.

To ensure the inmate receives your correspondence, follow all the rules about permitted materials and ensure you've addressed the letter correctly. If the inmate is no longer at this facility, or if you make a mistake in the address, your letter may be returned or simply get lost.

Address the letter like this:

Inmate's name and Department Identification Number (DIN)

Wende Correctional Facility

3040 Wende Road

Alden, NY 14004-1187

Don't forget to include your return address in the top left corner of the envelope.

Inmates are sometimes transferred with little warning, and if you send a letter to someone who's no longer at the facility, it will be lost or returned to you, costing you precious time when trying to communicate with your loved one. 

Potential Problems When Trying to Contact an Inmate

Mail can get lost, disposed of, or returned if it contains contraband or inappropriate materials (or even if you've included too many pages). Even if you send something inappropriate by accident, you're then faced with delays when trying to get in touch with your loved ones.

Before reaching out, you should always confirm the inmate is still at the prison, then carefully read the rules for writing letters, visiting, and more. It can be stressful to figure it all out, which is why you should use DoNotPay instead.

The Easier Way to Get in Touch With Your Loved Ones at Wende Correctional Facility via DoNotPay

If you want to get in touch with your loved ones quickly without the hassle of navigating through the corrections system, take advantage of the help offered by DoNotPay. The Connect with an Inmate feature makes it easy to stay within the rules and reach out to your loved one. 

All you have to do is provide some basic information, and DoNoPay will help you contact your inmate quickly, easily, and successfully. We'll make sure the letters are addressed correctly and even let you choose templates to personalize your message.

DoNotPay Can Help Locate Your Imprisoned Friend

You can start connecting with an inmate in 5 easy steps: 

  1. Locate the Connect With an Inmate service on DoNotPay.


  2. Choose whether you want to locate a loved one, create a virtual mailbox, or send a personalized letter.


  3. If you want us to find your loved one, provide his or her personal details and the state they are located in. We'll then conduct a search on the appropriate state database.


  4. If you want to create a virtual mailbox, just provide your full name! We'll set one up for you so you can easily receive incoming mail from your loved one.


  5. If sending a personalized letter, tell us which facility your loved one is located in and what you would like to say to them. You can even include a photo! Your letter will be delivered automatically - just wait 10 days for it to arrive to your loved one!


DoNotPay's Connect With An Inmate works for any prison or correctional facility, but it doesn't stop there. DoNotPay is here to help with a variety of modern-day hassles.

What Else Can DoNotPay Do?

Turn to the robot lawyers at DoNotPay for fast, streamlined guidance on handling your most challenging legal and financial concerns, including contacting inmates at Wende Correctional Facility. This is just the beginning of what we can do:

Rely on DoNotPay to help you navigate your most confusing and frustrating legal and financial challenges. Get started today!

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