How to File a Claim On the Vitafusion Recall
In April 2021, Vitafusion recalled some gummy vitamins because they might be contaminated with metallic mesh. Although this recall was some time ago, the long shelf life of vitamins means it is a good idea to check your medicine cabinet and make sure you don't have any affected product lying around.
Recalls of food and supplements are fairly common, so even if you are not affected, it's good to understand how to get a refund and what you should do. Other recent recalls include Philips CPAP machines, Neutrogena sunscreen, Tyson's chicken, Hot Pockets, Metformin, and Peloton exercise machines. DoNotPay can help you with any of these recalls and more.
How Do I Make a Claim For the Vitafusion Recall?
The voluntary recall covers the following products:
- Vitafusion Kids Melatonin (50 count), lot code WA03076268
- Vitafusion Fiber Well (220 count), lot codes WA03087520, WA02487524, and WA03086273
- Vitafusion SleepWell (250 count), lot code WA03077414
- Vitafusion MultiVites (150 count), lot code WA03044959
- Vitafusion Melatonin (44 count), lot code WA03076270
- Vitafusion Melatonin (140 count), lot codes WA03076990, WA03077852, and WA02608988
- Vitafusion Fiber Well (90 count), lot codes WA02187020, WA03086671, and WA03087521
These products were sold between November 2020 and April 2021. If you or your child consumed them, don't panic. It's rare for the metallic mesh to cause injury, although it can sometimes cause significant damage. You can find the product lot code on the label below the barcode and above the expiry date.
You can call Church & Dwight Consumer Affairs at 800-981-4710 to request a refund, then discard the product. At this point, it might be considered too late to claim a refund, but the process is worth remembering for any future recalls. It is also still worth asking, however, as you will get nothing if you don't and again, vitamins have a long shelf life. However, doing so can result in spending an extended time on hold, with all of the related frustrations.
What Happened With the VitaFusion Recall?
Two consumers reported that they found a metallic mesh material, likely related to the tamper-proof seals typically used on vitamins, in VitaFusion products. The investigation determined potential contamination in products manufactured between October 29, 2020, and November 30, 2020.
No injuries or illnesses have been reported, although ingesting the mesh can rarely lead to damage to the digestive tract.
If you or your child experienced injury or illness related to this, you should call Safety Call at 888-234-1828.
Any consumer who purchased the vitamins is entitled to a full refund directly from the manufacturer. Again, this can be difficult to obtain and requires an extended period of time spent on the phone and possibly other steps. The companies tend not to be transparent about recall procedures.
DoNotPay can help you get your money back for this. We can also help with other recalls, including ones for dog food and sunscreen. We can help you deal with recall laws in California and other states and increase your chance of getting a refund.
How to Claim Refunds, Repairs, or Replacements for Recalled Products Using DoNotPay
Through our Product Recalls product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.
How the Product Recall Claims product works:
- Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.

- Tell us how you found out about the recall.

- Choose whether you want a refund, repair, or replacement.

- Upload photographic evidence of your purchase and the product if you still have it.

- Choose whether you have the capacity to return the item or not.

That's it! DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation and how the refund/replacement will be issued, or the next steps in getting the item repaired.
We have other products that can help with your recall issues, namely:
- Product Recall Monitor to check for recalls on various products.
- Car Recall Monitor to monitor safety recalls by VIN.
- Scheduling dealer appointments to repair recalled vehicles.
Why Use DoNotPay to Get a Refund During the Vitafusion Recall
DoNotPay is fast, easy, and successful. You don't have to spend time waiting on hold, you don't have to argue with a representative, and you know we will make the best case. This is particularly important if you notice you have a recalled product a period of time later, as this can normally reduce your chance of getting a refund.
| Fast | Complete a quick recall claim request online in no time. |
| Easy | No tedious forms to fill or follow-ups to track. |
| Successful | We will make sure you get the best reimbursement possible for your car recall. |
What Else Can DoNotPay Do?
DoNotPay is a hub for solving all of your tricky and/or tedious problems. Our robot lawyer, the world's first, can help you with a variety of issues including:
- Making a warranty claim
- Making an insurance claim
- Filing a complaint
DoNotPay can help you fix your tricky issues with a lot less time and stress. Just put it in our hands and get right on with your life.