Learn How To File a Verizon Insurance Claim in a Few Clicks
Has your Verizon device been lost, stolen, or damaged? If you’re paying for a device protection program, you should consider filing a Verizon insurance claim. DoNotPay can help you file an insurance claim and deal with other Verizon-related issues, such as reporting spam texts, claiming a Verizon iPhone warranty, etc.
Verizon Insurance Coverage From A to Z
Verizon and Asurion—Verizon’s partner—insurance covers lost, stolen, or damaged devices and accessories. You can choose between two insurance plans:
- Verizon Protect—available nationwide except in New York
- Total Mobile Protection (TMP)—available nationwide, including New York
|Number of Devices||Coverage||Monthly Charge|
Smartphones tier one and watches
|Smartphones tier two, basic phones, and tablets||Verizon Protect—$14
Multi-Device/MD (Account-Based Coverage)
|Accounts with three lines with eligible devices||Verizon Protect—$50 per account
TMP—$45 per account
Additional Coverage (For Multi-Device Only)
|Accounts with three to ten lines with eligible devices||Verizon Protect—$11 per additional line
TMP—$11 per additional line
Both insurance plans cover your devices while also protecting your data. By purchasing one of the plans, you’ll be able to take advantage of the following perks:
- Same-day replacement, setup, and data transfer
- Battery replacement at a Verizon authorized repair facility
- Cracked screen repairs for $29
- Access to technical support experts
- Various security features
Verizon Protect and Total Mobile Protection Explained
Both insurance plans are combinations of various products:
|Insurance Plan||Products||Devices||Monthly Charge|
|Total Mobile Protection (TMP)||Wireless Phone Protection (WPP)||Smartphones tier one and watches||$6.85|
|Smartphones tier two, basic phones, and tablets||$3.10|
|Extended Warranty (EX)||-||$5|
|Verizon Tech Coach||-||$9|
|Verizon Protect||TMP||See above||See above|
|Call Filter Plus||-||$2.99|
You can purchase each of these products separately if you don’t want to invest in an entire insurance plan.
What To Keep in Mind When Filing Verizon Insurance Claims
Each plan and product has an insurance claim limit:
- TMP, WPP, and Verizon Protect—Three claims in 12 months
- TMP MD and Verizon Protect MD—Nine shared claims in 12 months
- Additional Coverage—Three additional shared claims in 12 months
- TMP MD for Business:
- Nine shared claims for three to ten lines
- 33 shared claims for 11–24 lines
- 75 shared claims for 25–49 lines in 12 months
The price limit per claim is between $400 and $3,000, depending on the device in question. Every time you file a claim, you’ll have to pay a certain amount for deductibles.
How To File Your Insurance Claim for Verizon
Do you want to file an Asurion insurance claim for a lost, stolen, or damaged device? You can call customer support at (888) 881-2622. If you’re not a big fan of calling, you can file the claim through the My Verizon app by following these steps:
- Tap on Menu
- Choose Devices
- Click on Manage Device next to the device in question
- Pick the Lost, stolen, or damaged device? Start a claim option
- Type in the necessary info
- Follow the rest of the instructions
Should your device have a manufacturer’s defect, you should contact Verizon to report it. Florida residents should call the Asurion customer support at (888) 881-2622.
DoNotPay Is the Best Way To Claim a Verizon Insurance Claim!
Filing an insurance claim can be a pesky task. Most companies will do everything in their power to avoid repairing or replacing your device for free. Some of them complicate the process hoping that the users will give up. offers an easy-to-use service that will help you file a Verizon insurance claim in less than two minutes:
- Search for the insurance you want to claim on our platform
- Type in the required info
- Tell us why you want to file the claim and describe the incident
We will file the insurance claim on your behalf. Verizon will contact you directly regarding the claim.
Verizon insurance isn’t the only claim we can help you with. DoNotPay will assist you in filing claims for any insurance, including:
DoNotPay Can Assist You in Appealing a Denied Verizon Insurance Claim Fast
Verizon might deny your insurance claim the first time you file it, and that’s why offers the Appeal Denied Insurance Claim option. We will help you file a Verizon insurance appeal letter and increase your chances of having your device replaced or repaired.
Is Verizon Being Difficult? DoNotPay Will Help You Sue Them in Small Claims Court
DoNotPay is here to help you sue Verizon in small claims court. We will guide you through each step of this complex process and help you sue anyone who has wronged you.
Once we determine that your case qualifies for small claims court, we will assist you in writing the perfect demand letter. If you don’t receive an answer from Verizon or they refuse to settle, DoNotPay will help you proceed with your lawsuit.
- Tell you which documents to collect
- Fill out the necessary paperwork
- Assist you in writing your court statement
- Give instructions on what to do or say in court according to every scenario
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