How to Protect Yourself From Verizon Debt Collection

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How to Stop Verizon Debt Collection From Harassing You

Reviews for on BBB are not the prettiest stories that you’ll find online. Whether it is a case of misapplied payments, inability to pay, or misunderstanding, payment disputes with phone companies are pretty common.

Verizon is one of the largest cell phone services providers, and quite often, it is on the other end of that collection effort. You also need to understand that phone firms or other collection agencies can be unaccommodating and aggressive. So, making a payment if Verizon says you are past due is a wise idea.

That is the best way to handle the issues before Verizon debt collection kicks in, making things ugly. Also, if you need help stopping debt collection, DoNotPay can help you with that.

What You Need to Know About Verizon Collections

There is nowhere appears as an independent organization. Instead, it is a division inside the Verizon company that focuses on collecting past due accounts. Additionally, there is no information about Verizon's debt collection arm.

For that reason, you should treat Verizon Collections like any other collection agency. The agency's official name is Verizon Wireless, and it is one of the largest cell phone services providers.

Below are contact details for Verizon Collections:

Mailing AddressVerizon

P.O. Box 15124

Albany, NY 12212-5124

Phone Number800-852-1922
Email or Contact FormNot Found
FaxNot Found

Tips for Addressing Verizon Debt Collection

The status of your account will dictate how you deal with Verizon debt collection. Paying the account and disputing it later is advisable if you are Verizon's active member with a past due balance. However, if the debt has gone into collection, you need to find out the agency attempting to collect on the debt.

If it happens to be Verizon, you are probably a current customer, and you should consider working out an account settlement as soon as possible. If your debt is turned over to a third-party collection agency, follow the general rules below since they apply to all collection agencies.

  • Know Your Rights

Knowing that the Fair Debt Collection Practices Act (FDCPA) allows consumers to enjoy particular protections from collection agency abuses is such a relief. You can go through the Debt Collection FAQs provided by the Federal Trade Commission (FTC) if you want to learn more about these protections.

Insight into your rights under federal law may give you an upper hand when Verizon debt collection starts getting ugly. Here are some of the consumer rights you should leverage in this case.

Demand A Debt Validation Letter

Providing proof that you owe a debt is part of the responsibilities of a collection agency. So, you should request a debt validation letter from Verizon or their representative collection agency. The letter should provide complete details about your debt, including;

  • Information that connects you to the obligation.
  • The name of the original creditor.
  • The amount of debt you owe.
  • The date your account went into collection.

Verizon should drop the collection effort against you if they cannot provide such a letter or if the letter does not conclusively connect the debt to you.

Demand Deletion If Your Debt Cannot Be Validated

Your best hope to eliminate Verizon debt collection and remove the collection account from your credit report is by demanding the deletion of your debt if it cannot be validated. The reason is that there is a provision to challenge the validity of the debt Verizon claims you owe.

You can dispute the collection account with the three credit bureaus to remove your credit reports.

2. Avoid Communicating By Phone

Avoiding phone contact with any collection agency is a wise idea, including Verizon or one of their third-party collectors. The reason is that phone contact gives the collection agency an upper hand since they can call you randomly both at home and at work.

Note that collection agencies are skilled at providing additional information to connect you to debt. So, when dealing with Verizon debt collection, avoid phone communications by all means.

Insight into Stopping Verizon Debt Collection Using DoNotPay

Dealing with Verizon Debt Collection is like finding a needle in a haystack. Their contact information is not readily available and when doing your own research online, we bet you’ll find more questions than answers.

Allow DoNotPay to deal with it for you. Just follow these easy steps:

  1. Search “debt collection” on DoNotPay.

  2. Answer a series of questions about the debt collectors, including when you were contacted and how you were contacted, so we can determine if they have violated any debt collection laws.

  3. Decide which course of action you want to take based on our guidance, such as filing a debt verification request, demanding for the collectors to stop contacting you, or reporting them to the CFPB.

Why Should You Use DoNotPay to Stop Debt Collection?

Save yourself from all the trouble and let the world’s first robot lawyer take care of your problems for you. DoNotPay is best known for being:

  • Easy – DoNotPay eliminates the need to keep track of all the steps involved in stopping debt collection, and filling out tedious forms is also unnecessary.
  • Successful – All the help you need is available on DoNotPay, which promotes success.
  • Fast – We streamline all processes so you can skip the long queues and be on hold with customer service for hours. You can save much time using DoNotPay

DoNotPay Works Across All Debt Collection Agencies With a Click of a Button

DoNotPay will help you to deal with Verizon Debt Collection and assist you with other credit-related issues such as:

What More Can DoNotPay Do?

When you’ve experienced how much easier the app can make your life, we bet you’ll come back for more. Here are some issues that DoNotPay can also help you with:

Before you start worrying about Verizon debt collection, ensure you do your due diligence to avoid unnecessary harassment. Also, you can stop debt collections by with DoNotPay today!

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