Say No to Harassment by US Bank Debt Collectors

Editorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Say No to Harassment by US Bank Debt Collectors

We know you planned to get your US Bank loan paid on time. But amid uncertainty, you may be unable to clear some arrears within the agreed time. When this happens, creditors will try to reach you first, and if they're not successful, your debt might end up in collections.

So, have you received any calls from any because of a debt you owe them? What should you do?

First, you need to appreciate your rights as a debtor — which the debt collector shouldn't violate, including FDCPA and your state's debt collection laws. This is because some of them may try to go as far as possible to get you frightened about your debt just to make you pay. But you can actually negotiate a fair payment plan with any . And if they're uncooperative, you can deal with them with the help of DoNotPay.

What is US Bank?

US Bank is a full-fledged bank founded in 1929 and headquartered in Minneapolis, Minnesota. With an excess of $400 billion in assets, it's the 5th largest bank in the United States. It offers credit card loans, mortgages, student loans, and vehicle loans, among other loans.

Quick Facts

Is US Bank a Debt Collection Agency?No, US Bank is not a collection agency. However, when you owe the bank, it may send your debt to a collections agency to try and recoup it.
When Does US Bank Send My Debt to Collection?Typically, when the debt's due date has passed by 30 days, you'll start to receive calls from US Bank's internal debt collection department. If they're unable to recover the debt within a certain time (they mostly wait for around six months), the creditor may choose to sell the debt to a debt collection company.

They will also transfer your personal information along with the debt, including address and contact info. This is the time you're likely to start hearing from one of the many .

What Are My Rights When Dealing With a US Bank Debt Collection Agency?

As soon as US Bank sells your debt to its collectors, the Fair Debt Collection Practices Act and other state-specific debt collection laws start to apply. Unfortunately, many consumers are ignorant of their rights, and if a debt collection agency discovers that, they may try to capitalize on it. If your US Bank debt is already in the collections, here are some of the FDCPA and state-specific laws that protect you as a consumer.

No US Bank debt collector has a right to:

  • Call me before 8 a.m. or after 9 p.m.
  • Continuously call you for a debt you don't owe
  • Continue to call you after you send a cease-and-desist letter demanding that the debt collector stops calling you at work, contact you through an attorney, or stop altogether from phoning you. Remember, this can't hinder them from filing litigation against you.
  • Use robocalls to contact you. Under the Telephone Consumer Protection Act (TCPA), you can qualify for up to $500 per call if a debt collector employs robocalls to reach you.
  • Use false information to identify themselves. This includes claiming to be who they are not, using the wrong company name, or failing to identify themselves.
  • Threaten to do something they have no mandate to, for example, garnish your funds, or place a lien on your property. To do any of the following, the court must first allow it.
  • Threaten to sue you even after the statute of limitations on your debt has expired.
  • Falsely report your debt to credit bureaus or threaten to do so. Under FCRA (Fair Credit Reporting Act), you can dispute inaccuracies on your credit report. Tip: increase your credit limit by cleaning your credit report using DoNotPay hustle-free!
  • Call or disclose your debt to third parties other than your spouse. However, debt collection companies can reach out to other people to obtain your contact information or address. Still, they shouldn't call them more than once nor disclose anything about your debt.
  • Abuse or harass you in any way, such as using profane language.

3 Steps to Take When US Bank Debt Collections Contacts You

After you pick up your call, read an email, or receive a letter by mail from a supposed US Bank debt collector, do the following:

Don't ignoreTry to at least respond to that call, even if you believe the debt is not yours. The debt may be there because of a case of identity theft. And therefore, ignoring it can cause more damage.
Obtain the information concerning your US Bank debtToday, many scammers are around. Even if you think you own the debt the person on the other end of the phone is talking about, don't be fast in giving your personal information or promising to pay. Under FDCPA, the debt collector should issue a debt verification within 5 days after reaching you. We recommend you get this in writing, clarifying:
  • Your original creditors
  • The name of the collection agency
  • The amount you owe
  • Your personal details
  • How you can dispute the debt
Take actionAfter you get the verification of your debt, you can take one of the following steps:
  1. Dispute the debt if you believe it isn't yours or the amount quoted is wrong
  2. If the statute of limitation on the debt has expired (or is close to), ignore the collections. Check your state's statute of limitations on various debts. Remember, the debt collector cannot sue you after the expiration of the statute of limitation, and in some states, they cannot even call you. Clear off the amount overdue. You can negotiate for pay-to-delete or less-than-full with the debt collector.
  3. Send a letter demanding they stop calling you, e.g., at work. You request they reach you through your attorney.
  4. Complain to the FTC or CFCB if the debt collector violated any of your consumer rights.

Stop US Bank Debt Collectors Using DoNotPay

US Bank debt collectors will always cling to your neck when chasing a debt, even if it's medical debt. But we believe you're now better off as you understand your rights. DoNotPay is eager to help you take action against any US Bank collection agency.

From sending letters, and disputing the debt to reporting the collectors to the FTC and CFPB, we got you covered in three easy steps.

  1. Search “debt collection” on DoNotPay.

  2. Answer a series of questions about the debt collectors, including when you were contacted and how you were contacted, so we can determine if they have violated any debt collection laws.

  3. Decide which course of action you want to take based on our guidance, such as filing a debt verification request, demanding for the collectors to stop contacting you, or reporting them to the CFPB.

And that's it! Once you choose the course of action you want to take, DoNotPay will handle the rest. We'll deliver your request directly to the debt collectors via first-class mail or file your complaint automatically with the CFPB so that they're no longer able to use unfair debt collection practices.

Get More With the Help of DoNotPay

Helping you solve life hustles is our commitment. Here are some other services you might like:

And there are other services uniquely tailored to meet your needs. Try them today.

Want your issue solved now?