How To File a UPS Insurance Claim Easily
United Parcel Service (UPS) is a US-based package delivery company. If you plan on shipping a parcel through UPS, you can choose UPS’s licensed affiliate UPS Capital Insurance Agency, Inc. to protect your goods.
Accidents happen, and your precious package might get lost or damaged. If this is the case, you should immediately file a UPS insurance claim and get your money back. The best way to do so is with DoNotPay!
What Does the UPS Insurance Cover?
You can choose between three types of small package insurance options from UPS Capital Insurance. Take a look at the table below to see what is the right choice for you:
|Small Package Insurance Type||Why Choose It|
Basic insurance for small package shipments
Expanded insurance for consequential losses
Time-in-transit insurance for perishable goods
How To File a UPS Insurance Claim With DoNotPay
Filing an insurance claim and contacting insurance companies is usually a complete nightmare—but not with DoNotPay. We’ve simplified an otherwise tedious task as much as possible, and you won't have to bother yourself with various annoyances that normally accompany it. Perform these simple steps:
- Access DoNotPay from a web browser
- Look for the insurance type
- Provide some personal information like your contact details and policy number
- Tell us why you are filing a claim
- Explain the details of the accident
When you complete the straightforward questionnaire, we will send the claim on your behalf right away. UPS might get in touch with you over the phone or by email in case they have any further questions.
DoNotPay can help you claim different types of insurance, such as:
- Auto insurance
- Property insurance
- Medical insurance
Our useful features work great with any insurance company, and we also have all the info about the unemployment insurance claims if that’s what you’re interested in.
How Can You File a UPS Insurance Claim on Your Own?
If you want to, you can go through the complicated process of filing an insurance claim by yourself. There are two ways to file a UPS insurance claim on your own:
- Over the phone
How To File a UPS Insurance Claim Online
To file a UPS insurance claim online, you’ll have to follow these steps:
- Visit the UPS Capital website
- Log in to your account
- Enter the tracking number or bill of lading
- Explain what happened with your items
- Review your contact information
- Submit your claim
How To File a UPS Insurance Claim Over the Phone
You can file a UPS insurance claim by calling the company’s customer service. Follow these steps:
- Call 1-888-742-5877
- Tell the rep why you are calling
- Explain what happened to the package
- Give the rep the info they need
- Follow any further instructions
Use DoNotPay To Appeal a Denied UPS Insurance Claim
UPS can easily decide to reject your insurance claim when you file it. You shouldn’t get discouraged from filing an appeal letter, and DoNotPay can help you with the process. The company has to explain why they’ve denied your claim or terminated your coverage.
To ask UPS to reconsider their decision, you need to follow these simple instructions:
- Open DoNotPay in your web browser
- Find the insurance type
- Click on Appeal Denied Insurance Claim
- Finish the process by following the prompts
How Long Does It Take for UPS To Pay Out?
It shouldn’t take longer than ten days from the moment you filed the claim for UPS to handle the claim process and give you your money. This applies to situations where everything runs smoothly and there are no accidents or mistakes along the way.
Sue UPS if They Are Being Difficult
In case UPS wronged you in any way and you can’t find a common language with the company, you might need to sue them in small claims court. DoNotPay is known as the world’s first robot lawyer, having been recognized with American Bar Association’s Louis M. Brown Award for Legal Access.
You can count on our app to help you get justice because we will:
- Collect all the necessary paperwork you’ll need in court
- Fill out all the documentation on your behalf
- Create a script full of useful arguments for you to use at court
- Send all the required documentation to UPS
The only thing we cannot do is go to court in your stead, but with the preparation we offer, you’ll do great on your own. Fighting bureaucracy has never been easier!
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Don’t let them get away with it—use DoNotPay to sign up for free trials and cancel subscriptions right before they renew. If you want to save even more money, use our platform to learn how to handle high bills, parking tickets, college application fees, canceled or delayed flights, or faulty services you should get refunded for.
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