How to Request UPMC Medical Records Easily

Request Medical Records How to Request UPMC Medical Records Easily

The Hassle-Free Way to Redeem UPMC Medical Records

Requesting medical records can be stressful and time-consuming, and in many cases, you need your medical records to arrive promptly. If you are requesting your UPMC medical records, you may be frustrated with the request process.

We will guide you through retrieving your  with the least frustration. We will answer several questions you might have about how to request medical records, including filling out your medical records release form, getting authorization to view electronic health records, and how long medical records are kept.

DoNotPay is the stress-free way to get your medical records as fast as possible. With DoNotPay, you can request your medical records without calling, mailing, or emailing your hospital or medical provider from your mobile phone or browser.

Guide to Requesting Your UPMC Medical Records

Your  belong to you and can be requested as long as the hospital keeps them. UPMC keeps your medical records for 10 years after your last discharge with an additional 7 years for minors. Who can request your records? In short, HIPAA protects your records from entities that wish to view your medical history, allowing only legal council, parents, legal caretakers, or the patient to access medical records.

Request Your UPMC Medical Records

UPMC offers patients a convenient way to access medical records online 24/7, but it can take some time to access your medical records when you first sign up. Follow these three steps to access your health records online:

  1. Log in or sign up with MyUPMC, the portal to schedule appointments and access your medical records from an internet-connected device.
  2. If you already have an access code from your last doctor's visit, enter it at the bottom of the form. You can also request one by calling UPMC at 1-866-884-8579.
  3. Sign your UPMC release form.
  4. Login from the MyUPMC mobile app or MyUPMC login portal.

Request an Adjustment to Your Medical Records

In addition to requesting your medical records, you also have the legal right to request adjustments to your medical records if you believe they are false. UPMC only allows you to request adjustments by mail or email. Fill out the patient amendment form and email the forms or mail it directly to the records department of your UPMC hospital. Unfortunately, UPMC does not have a central address for adjustments, and the process can take up to 60 days to complete.

You can find some popular UPMC hospitals and their records department addresses below:

Hospital NameRecords Department Address
UPMC PresbyterianUPMC, Release of Information Department, 450 Melwood Ave. – Lower Level. Pittsburgh, PA 15213
UPMC HarrisburgUPMC in central Pa., Health Information Department, Release of Information, PO Box 8700, Harrisburg, PA 17105

  • Fax: 717-782-3671
UPMC WilliamsportUPMC Williamsport Health Records Department, Attn: Release of Information, 700 High St., Williamsport, PA 17701

  • Fax: 570-321-2138
UPMC AltoonaUPMC Altoona, ROI Department – G Building, 2nd Floor, 620 Howard Avenue, Altoona, PA 16601
UPMC MercyUPMC 450 Melwood Ave. – Lower Level, Release of Information Department, Pittsburgh, PA 15213

How DoNotPay Can Help You Request Your UPMC Medical Documents

If you find UPMC's request process too frustrating, you can easily request your medical records with help from DoNotPay. The Request Medical Records service from DoNotPay allows you to request medical records from your healthcare provider without stressful forms, calls, or postage. Just answer a few questions using our app or website, and we request your medical records on your behalf.

How to request medical records using DoNotPay:

DoNotPay has seen these requests before and knows how to write your health care provider a simple, clear, and effective letter that will get your legally-guaranteed health records for you in no time.

  1. Look up medical records on DoNotPay’s website.


  2. Enter the name of the health care provider you’d like to receive medical records from.


  3. Answer a few questions about your provider and where you’d like to send the records.


DoNotPay Works with Local and National Health Facilities

DoNotPay works with UPMC and various other healthcare facilities in PA and nationally. We can get your medical records from almost any facility in the United States. Our users have redeemed their medical records from the following health facilities throughout the US:

Use DoNotPay to Manage Your Medical Needs

DoNotPay can help you conveniently redeem your medical records from any hospital or medical facility. We also deliver fast answers to all of your medical, financial, and legal issues. Here are some of the issues we have helped our customers solve:

Manage your medical needs today with DoNotPay.

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