Contact Ulster Bank Customer Service the Easy Way
Ulster Bank is a large bank offering bank accounts, mortgages, loans and savings. If you have an account with Ulster Bank, you may need to get in touch with their customer support team. Unfortunately, getting in contact with customer support is often difficult, especially when it comes to financial institutions. For many customers, it can be difficult to get an actual live human on the phone. Even more, talking to a customer service rep generally results in a long hold time on the phone.
Here at DoNotPay, we want to help you skip the wait and get in contact with customer service as quickly as possible. If you need to contact Ulster Bank customer service, read on to learn what options you have when contacting Ulster Bank and why DoNotPay is the fastest, easiest and most successful solution when it comes to contacting any customer service team.
Ulster Bank Customer Service Contact Number and Email
Ulster Bank does not provide a lot of information on how to contact them. When visiting their website, Ulster Bank's first point of contact is a chatbot powered by Cora, which enables customers to ask questions through instant messaging.
| Ulster Bank Support/FAQ Site | Help and Support Page |
| Ulster Bank Phone Number (Personal Banking) | 0818-210-260 |
| Ulster Bank Phone Number (Business Banking) | 0818-211-690 |
Chatting With Cora
If you would like to talk with Cora, all you need to do is:
- Visit Ulster Bank's website.
- At the bottom right screen, click the icon that says ‘Need help?’.
- Proceed to chat with Cora
Ulster Bank Contact Number
If you're interested in talking directly with a customer service representative, there are a few options available. It's important to note that Ulster Bank has different contact methods based on the product you have with them.
Personal Banking Numbers
- General Enquiries: 0818-210-260
- Anytime Registration: 0818-211-461
- Credit Card Centre: 0818-210-261
- Mortgages: 0818-210-275
- Private Banking: 0818-210-265
Business Banking Numbers
- General Enquiries: 0818-211-690
- Bankline: 0818-211-609
- Cards Helpdesk: 0818-210-278
Common Reasons People Contact Ulster Bank Customer Service
Ulster Bank offers a variety of services to its customers. As such, there are various reasons why you may need to contact their customer service support. Here are a few reasons to consider.
- You've received an unknown charge on your statement and need to get further clarification
- You received a monthly bill and would like to get a breakdown of all charges
- You want to enquire about a new service with Ulster Bank
- You would like to close your account with Ulster Bank
- You have a complaint
Alternative Ways to Solve Customer Service Complaints
Unfortunately, Ulster Bank does not make it easy for customers to contact them. They appear to mostly utilise their online chatbot as the first point of contact. However, chatbots commonly give customers the runaround and aren't always able to give the most detailed responses. Additionally, Ulster Bank does not have its corporate address visible for customers who may want to send a formal letter.
If you have a complaint that you need to make with Ulster Bank, there are a few alternative options you can try.
Alternative Dispute Resolution Schemes
Do you have a dispute with Ulster Bank that needs resolution? Then you may want to try an alternative dispute resolution, which provides an opportunity to settle a dispute without going to court. An ADR typically uses mediation or arbitration to settle a dispute. It's important to note that ADR is already heavily regulated in certain sectors in the UK, such as financial services, energy and telecoms.
Complain to an Ombudsman
Another tactic you may want to try is complaining to an ombudsman. An ombudsman refers to a person who is appointed to review complaints about companies and organisations. You may want to complain to an ombudsman if:
- You've already complained to the organisation or company
- The organisation or company is taking too long to respond to your complaint
- You haven't started court action
- The complaint isn't too old
Get in Touch With Ulster Bank Customer Service With DoNotPay
Do you need to get in touch with Ulster Bank's customer service? Getting in contact with a customer service representative can certainly be a hassle. Here at DoNotPay, we want to make it easier and quicker for you to get a live human to get answers to your query. There's no need to talk with chatbots or wait hours on the phone, skip waiting on hold with the help of DoNotPay.
If you're ready to get started, all you need to do is:
- Open your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and select the product.
- Search for the company you'd like to call.
- Click on the name of the company and have us do the work for you.
DoNotPay Can Help Resolve Customer Service Issues With Any Company
Do you need to get in contact with customer service for another company? DoNotPay can help with that too! We've successfully helped others skip the wait and get the help they need. Here are just some of the companies we can help you with: