How to Request Your U of M Medical Records

Request Medical Records How to Request Your U of M Medical Records

Need Your U of M Medical Records? Here’s How DoNotPay Can Help!

Figuring out how to access your  can be difficult, but it doesn't have to be. Whether you are moving to a new city, have an appointment at a new facility, or simply want a copy for your personal records, you have several options for requesting a copy of your records.

Here is an overview of U of M's process for requesting paper medical records or electronic health records and how DoNotPay can make it easier.

What Types of Medical Records Are Restricted From Being Released?

Most types of medical records can be shared to the same person multiple times without having to submit more than one official release form. However, certain types of medical records are excluded from this classification and consent must specifically be given each time they are shared.

This category includes information about alcohol or drug treatment, mental health treatment, or HIV/AIDS treatment. You can also revoke your consent at any time by contacting the U of M's Release of Information Unit.

How to Request Medical Records From U of M

You have several options for requesting most types of . The options that may be available to you can vary based on your specific situation.

  1. Online

Most patients find that requesting U of M medical records online is the fastest and easiest method. To do this, you will need to log into your MyUofMHealth Patient Portal account. This portal provides fast, secure access to several types of your U of M health data and services from anywhere, such as test results, patient information, appointment scheduling, online payments, prescription refill requests, medical record requests, and more.

  1. By Mail

You can also submit a paper copy of the U of M Authorization to Release Copies of a Medical Record form if you prefer to do so. If you choose this method, you can either fax it back to 734-936-8571 or send by mail to:

Revenue Cycle Mid Service (HIM)

Release of Information Unit

3621 S. State Street

700 KMS Place

Bay 11 - Mid Service

Ann Arbor, MI 48108-1633

  1. By Phone

You can also request your U of M medical records by calling the Release of Information Unit at 734-936-5490 if you urgently need to receive them. However, the facility prefers that patients choose another method if possible. If you must call, the Release of Information Unit is available Monday-Friday between 8:00 AM - 5:00 PM.

Does U of M Charge for Medical Records?

U of M charges relatively minor fees to obtain copies of your medical records, which are primarily to cover the cost of any materials involved (paper, ink, and mailing supplies if you request for your records to be mailed to you) and the time associated with locating and printing your records.

Fees are as follows:

Electronic copies to you or a family member$6.50
Paper copies to you or a family member$6.50 plus mailing supplies and taxes
Electronic copies to a third party$25.64 plus per page fee*
Paper copies mailed to a third party$25.64 plus per page fee* plus mailing supplies and taxes

*Per page fees include:

  • $1.28 per page for 1-20 pages
  • $0.64 per page for 21-50 pages
  • $0.26 per page for more than 50 pages

Request U of M Medical Records With the Help of DoNotPay

Although it is certainly possible to request your own U of M medical records, the process can be confusing. You also may not be able to obtain older records at all, as U of M generally only keeps them for 10 years, which can further complicate the process of getting what you need.

Fortunately, you have a less stressful alternative. Once you submit a few simple details within your account, DoNotPay can get in touch with U of M for you to determine exactly what needs to be done to get your medical records

DoNotPay has seen these requests before and knows how to write your health care provider a simple, clear, and effective letter that will get your legally-guaranteed health records for you in no time.

  1. Look up medical records on DoNotPay’s website.


  2. Enter the name of the health care provider you’d like to receive medical records from.


  3. Answer a few questions about your provider and where you’d like to send the records.


DoNotPay Works Across All Entities With the Click of a Button

Requesting copies of your medical records or transferring records between facilities can be a challenging process no matter where you live or what type of medical records you need access to, but DoNotPay simplifies the process no matter what your needs are.

DoNotPay can help you request records from any hospital, clinic, dentist, optometrist, psychologist, or other medical practice in any state without the hassle by determining what needs to be done and getting in touch with the facility for you.

Some of the thousands of facilities DoNotPay works with include:

Choosing DoNotPay can be especially helpful if you are moving and need to transfer all your records to a new city, you attend appointments at several facilities, or you simply have better things to do than wasting hours searching for each medical facility's specific requirements.

What Else Can DoNotPay Do? 

DoNotPay makes managing dozens of aspects of your life easier than ever. DoNotPay can also help you:

DoNotPay knows that accessing your medical records can be more complicated than it needs to be. Contact DoNotPay today to request your U of M medical records without the hassle.

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