A Complete Guide on U-Haul Insurance Claims
If you have ever moved at least once in your life, you know how nerve-wracking and demanding it can be. Besides renting the moving equipment, the biggest challenge is to keep it unharmed during the transfer and avoid incidents that can cost you a lot.
Convenient insurance is the best way to get rid of financial responsibility if something goes wrong with any part of the gear. Choosing U-Haul as your moving company may result in accidents too, but everything is much easier if you insure the rented property.
What Insurance Plans Does U-Haul Offer?
The corporation has five insurance plans that cover almost all unforeseen situations you may experience while using the rented moving vehicle. Here are the coverage characteristics for each of them:
How To Claim Your U-Haul Insurance by Yourself
You can choose one of three available insurance claiming options:
- Email claims
- Phone claims
- Online claims
How Do Email Insurance Claims Work?
To claim your insurance via email, do the following:
- Compose an e-message specifying the reason for claiming your insurance and describing the damage in detail
- Provide some photos of the damaged vehicle and the insurance policy number
- Send the email to firstname.lastname@example.org
Note that you may have to wait for a few days until the representatives respond to your email.
How Do Phone Insurance Claims Work?
If email correspondence seems slow to you, you can raise a claim via phone. Here’s how you can do it:
- Call U-Haul customer support at (800) 528-7134
- Specify why you are filing a claim and provide the rep with your insurance policy details
- Be ready to disclose any other information the agent may need
- Note the scheduled assessment date
How Do Online Insurance Claims Work?
U-Haul uses Repwest—a service that helps you claim your insurance online. Here are the instructions you need to follow:
- Go to the Claims page on Repwest
- Pick the vehicle type
- Input your first name, last name, and contact details
- Specify the date of the incident and explain how it happened
- Enter your rental vehicle plate state, plate number, and contract number
- Submit your claim
How Much Time Will U-Haul Need To Process Your Claim?
The claim processing time depends on the incident type and customer support responsiveness. If you want to make the procedure as short as possible, make sure you provide all the evidence and information the first time you get in touch with an agent. If you do so, the company will have all the necessary details right away, which will speed up the process.
Filing a U-Haul Insurance Claim With DoNotPay Is a True Lifesaver
Realizing that something you rented got damaged or destroyed is usually traumatic. Many people try to find the fastest and least stressful way to inform the company about the incident.
If you don’t feel like spending the whole eternity on hold or waiting for an email response, give DoNotPay a chance! Using our service, you can raise an insurance claim in less than five minutes.
To start a claiming procedure with our app, visit DoNotPay in any and:
- Search for the insurance you want to claim
- Provide our chatbot with some personal information and your insurance details
- Specify your reason for filing a claim and tell us more about the incident
By answering the chatbot questions, you will help our system create a claim letter and send it to U-Haul as soon as possible. When the company receives your claim, its agents will contact you and give you further instructions.
DoNotPay Is the Simplest Way To Appeal a Rejected Claim
Many companies—not only U-Haul—deny first-time claims, leaving their customers disappointed. In such situations, you have a chance to make the company reassess your case by submitting an appeal with DoNotPay. The procedure is simple and 100% paper-free!
To appeal the denied claim with our app, follow these steps:
- Visit DoNotPay in any
- Search for the insurance you failed to claim
- Tap on Appeal a Denied Insurance Claim
- Follow the instructions from the chatbot and send your request
We will generate an appeal letter and make sure it reaches the insurer promptly.
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