How to Reach Turbotax Customer Service Without the Wait

Jump the Phone Queue for Any Company How to Reach Turbotax Customer Service Without the Wait

How to Reach Turbotax Customer Service Without the Wait

Are you having any trouble with TurboTax? Have you recently tried calling TurboTax customer service to explain your issue and seek assistance? On the one hand, TurboTax is the number one best-selling software package to prepare and file your American income tax returns online.

On the other hand, it can be an unreliable service provider when customers try to contact their customer service team for assistance. When you contact TurboTax customer service, it is not uncommon to expect to communicate with a real person with real-time solutions. Unfortunately, a robot is most likely to answer your call with recorded answers for premeditated issues.

DoNotPay helps you avoid such issues by calling the service provider and waiting in line on your behalf. With DoNotPay, you don't have to speak to a robot as you wait to speak to a real customer service rep. Check out this guide on talking to TurboTax customer service on call without waiting long.

TurboTax Support Contact Number and Email

If you have any TurboTax complaints, you can try reaching out to them on your own. Besides contacting them via calls, you can also try other communication methods such as emails.

Here are the ways to contact TurboTax customer service for assistance with your complaints.

TurboTax Support/ FAQ siteContact Page
Customer Service Numbers1-800 446-8848


TurboTax doesn't have a customer service email address. For other concerns, you can also call 1-800-624-9066.

Unfortunately, TurboTax customer service is one of the hardest to get to via phone. The current waiting time for a phone call is 116 minutes, with an average of 89 minutes. The best time to contact Turbo customer service is around 8:00 am between Monday and Friday.

Where to Find Immediate Assistance for Your TurboTax Problems

Most companies don't always help their customers at the first instance of communication. In such a case, extra effort is required on your part to nudge the company's attention to your issue.

If you've tried raising an issue with TurboTax via call and didn't manage to get through, or you got through but didn't get the assistance required, you can try other more effective avenues.

Post your complaint on Facebook and tag their official Facebook page. Alternatively, you can try contacting them via their Twitter pages. Most companies and service providers generally fear bad press or publicity.

Therefore, by raising your complaint concerning them on whichever platform TurboTax has a huge audience, you are more likely to get their attention faster than making a private complaint.

Ultimately, the bigger your audience, the easier it is to reach the TurboTax customer service representatives instead of calling and waiting in line.

TurboTax Corporate Address

The alternative means of contacting a company is via writing a letter. You can write to TurboTax if you want to attach copies of physical documents. If you want to file a lawsuit against TurboTax in a small claims court, you can use their mailing address to serve them or send a demand letter.

TurboTax's address is 2700 Coast Avenue, Mountain View, CA 94043 USA.

Reasons to Contact TurboTax Customer Service

What is the nature of your complaint? Here are some of the reasons why users typically contact TurboTax customer service:

  1. Billing inquiries
  2. Identifying theft issues or helping with hacking issues
  3. Request for technical support
  4. Queries about tax return submission status
  5. Changing, ordering, or canceling services.

However, you may still contact TurboTax if your issue isn't listed above.

Contact TurboTax Customer Service Number Using DoNotPay

Reaching out to any company's customer service on your own can be frustrating, especially via call. When you call the TurboTax customer care reps, chances are you will wait for a long time before speaking to an actual representative.

Fortunately, with DoNotPay, you can skip the long wait and raise your issue with a TurboTax customer service agent immediately. DoNotPay waits in line on your behalf and informs you as soon as a representative picks up the phone.

If you want to speak to the TurboTax customer service as soon as possible, follow these steps keenly:

  1. Open your web browser and sign up for DoNotPay.


  2. Type in Skip Waiting on Hold and select the product.


  3. Search for the company you'd like to call.


  4. Click on the name of the company and have us do the work for you.


Sign up if you want to connect to TurboTax customer service without having to wait long in line.

DoNotPay Can Help You Skip the Line for Several Companies

Fortunately, DoNotPay can help you to get in touch with customer service representatives in over 10,000 plus companies. Besides connecting you to the TurboTax customer care team, DoNotPay can also help you get in touch with:

How Else Can DoNotPay Help? 

Apart from connecting you to TurboTax customer service, DoNotPay provides additional services like:

Reach out to DoNotPay to help you get in touch with TurboTax customer service. 

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