How to Negotiate with Transcom Debt Collectors

Stop Debt Collectors How to Negotiate with Transcom Debt Collectors

How to Negotiate with Transcom Debt Collectors

Are Transcom debt collectors aggressively contacting you and do you want them to stop? Are you concerned that they may have made a mistake about the debt they claim you owe? Are all the letters and phone calls intimidating you and do you want help getting the situation sorted?

Dealing with debt collection agencies isn't in anyone's Top 10 fun things to do. It is, however,  best to communicate with them, especially if you owe them money. And when you do confront them, you may even find out they're not only wrong but in violation of laws designed to protect consumers from predatory collection schemes.

In this article, we'll show you how to deal with them using your "robot lawyer", DoNotPay.

About Transcom Worldwide (UK)

Transcom Worldwide (UK) Ltd markets itself as a customer service company, and its website doesn't have much information about its collection services at all. However, Transcom is indeed a legitimate company, though many consumers have complained about its tactics and argue that certain debts are illegitimate.

Their primary clients include:

  • Student loan issuers
  • Retailers
  • Utilities
  • eBay

You can reach out to Transcom through any of these avenues:

Company NameTranscom Worldwide (UK) Limited
WebsiteTranscom
AddressLimewood House, Limewood Way, Seacroft, Leeds, LS14 1AB
Phone+44 113 273 5400

What People Are Saying About Transcom Debt Collectors

Transcom was mentioned in a 2017 article in The Guardian covering the difficulties expat consumers have in communicating with them and with another collections agency (Student Loans Company) while overseas. One interviewee even recounted being harassed and fined significant amounts for not having put the correct birthdate on some paperwork. 

There are similar stories abound on Reddit, particularly about student debts and seller fees owed to eBay.

On Transcom's Google My Business page, the company has an average rating of one out of five stars among its reviewers. Here is one review that reflects a common complaint: Transcom is trying to collect eBay debts that never existed or which had been previously paid:

"Received a letter about 5/6 months ago from another company saying I owe eBay money. Contacted eBay who confirmed I did not owe them anything and to ignore the letter. I have now received a letter from this so-called company 'Transcom' stating it is a Notice of debt collection of £38." —Google reviewer

What to Do When Transcom Contacts You

First and foremost, do not ignore messages and mailings from Transcom. You are far better off finding out what they claim you owe, and the best way to do this is to request a debt validation letter. In this letter, Transcom will have to prove without a doubt that you owe the amount billed, and it will give a history of the debt, so you know to which company or lender you originally owed money. While collection companies may use confusing language when trying to get money from you, by law, validation letters must be transparent and factual. 

After you have received the letter, you can decide if the debt is legitimate and whether you intend to pay. Unsecured debts go away after a period of 6 years from the point when they started or 6 years from the point when they last made a payment to, or had contact with, their creditor. This period can be 12 years for some mortgage debts."

So how do you go about getting a debt validation letter? What do you do if Transcom is needlessly (and possibly illegally) harassing you?

Let DoNotPay Handle Transcom Debt Collectors For You

Do you want to request a debt validation letter, but you don't know where to start? What if you suspect Transcom has violated your rights, but you're unsure about how to find out or, consequently, how to report them? DoNotPay can help.

We'll ask you a few easy questions to help determine your next step, and if necessary, we'll send a demand letter on your behalf. We can also draft and send a complaint letter to the right agencies should you decide to take that route.

Just follow these simple steps:

  1. Search "debt collection" on DoNotPay.

     

  2. Answer a series of questions about the debt collectors, including when you were contacted and how you were contacted, so we can determine if they have violated any debt collection laws.

     

  3. Decide which course of action you want to take based on our guidance, such as filing a debt verification request, demanding for the collectors to stop contacting you, or reporting them to a professional trade association.

     

That's all there is to it! You make your choices, and DoNotPay will do the rest. We'll either request a debt validation letter from Transcom on your behalf or, should you decide, file a complaint with the relevant ombudsman or industry association.

Are These Debt Collection Agencies Harassing You?

We can intervene on your behalf no matter which company has been contacting you. Here are just a few of the agencies to whom we've sent demand letters or about whom we've made reports to governing bodies:

Remember, even if you owe a debt to one of these companies, you still have rights. Let DoNotPay help you protect them!

What Else Can DoNotPay Do? 

We don't just keep debt collection agencies like Transcom in line. We'll advocate for you in nearly any consumer or citizen situation and help you save time, money, and sanity. Here are just five of the many things we can help you do in a matter of minutes:

  1. Find discounts
  2. Get free dental care
  3. Find and apply for scholarships
  4. Fight parking tickets
  5. Draft a divorce settlement agreement

Get to know us by allowing us to intervene with Transcom debt collectors today. Tomorrow (or perhaps later this very afternoon), you can explore the thousands of other services designed to simplify your life and get done with the jobs you've been putting off!

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