How to File a Lawsuit Against Toys R Us

Sue Anyone in Small Claims Court How to File a Lawsuit Against Toys R Us

How to File a Lawsuit Against Toys R Us

Toys R Us is one of the largest toy store chains that earned its fame for having a large supply of toys in huge warehouses. Products are often stacked high on each other, making Toys R Us susceptible to accidents and/or falling toys. 

Toys R Us has been through its fair share of scandals, trials, and tribulations. In most cases, individuals who’ve experienced a loss elect to file a claim through Small Claims Court. This is a special division of the judicial system that intends to help parties who do not have personal attorneys resolve disputes quickly, in a budget-friendly manner. 


This article will provide a step-by-step guide on the procedure to sue Toys R Us in small claims court. We’ll also introduce a hassle-free way of suing with DoNotPay!

Can You Sue Toys R Us?

The table below outlines the reasons why people choose to sue Toys R Us. 

Falling Merchandise If merchandise has fallen on you, you are entitled to sue. This includes:

  • Falling toys
  • Falling ladder
  • Falling ceiling fixtures 
Store Shelf Collapse If a shelf containing any merchandise collapses, you are entitled to file for damages if you’ve been injured. This includes:

  • Shelf collapses on you
  • Shelf with toys falls on you
  • Shelf breaks as you are taking something off of it
  • Shelf collapses and you inhale toxic fumes
Trip/Slip and Fall Accidents Below, find a list of scenarios that could potentially result in a trip/slip and fall injury

  • Wet Floors
  • Slippery Floors
  • Lack of Warning Signs
  • Loose Wiring
  • Tripping over Toys
  • Falling on Toys
  • Cluttered Ground
  • Torn Carpeting Causing Injury
  • Loose Floorboards
Unsafe Products  Although Toys R Us audits its toys, it is important to understand that sometimes you might purchase an unsafe toy. In the event that you do, you might be entitled to compensation. 

What to Consider Before Filing a Lawsuit Against Toys R Us?

Before you sue, make sure you’ve exhausted alternative options. Consider the following, and decide whether filing a small claims suit is the most viable choice.

  • Are there any alternatives?

Consider other options before filing a lawsuit:

    • Negotiation
    • Mediation
    • Arbitration
  • Do you have evidence?

Do you have sufficient records to validate your claim? 

    • Record of payments
    • Claim
    • Summary of events
    • Reasons for entitlement 
  • How much will this cost?

This is an important question to ask — often, small claims suits with legal representation are expensive and have a greater cost than the payoff of winning.

Step-by-Step Guide to Suing Toys R Us

  1. File a Verified Complaint –– File a document explaining your claim, cause of action, and purpose to the company you are suing. 
  2. File a Civil Summons –– You may need to complete a civil summons form, a document that can be found on many state courts’ websites. The summons will need to be signed (issued) by a lawyer, court clerk, or judge. You might be entitled to ask the court clerk to issue your summons.  
  3. Serve the Defendant –– Typically, most individuals hire a non-affiliated person to serve the other group their papers. 
  4. Appear in Court –– You must go to and keep track of court appearances, the necessary paperwork required, and steps that you need to take to help the case progress.  

How to Win Your Lawsuit Against Toys R Us?

You need to prove the following points in your claim:

  • Duty: Prove that Toys R Us owed a legal duty to you.
  • Breach: Prove that Toys R Us breached its legal duty through specific actions.
  • Causation: Prove that due to Toys R Us’ negligence, injuries or damages were incurred. 
  • Damages: Prove that you endured specific damages because of Toys R Us’ negligence, using evidence to support your claim. This includes but is not limited to medical records, lost wages, and lost opportunities. 

Sue Toys R Us Today With DoNotPay

Toys R Us is equipped with a well-informed legal team. Thus, filing a lawsuit by yourself can be overwhelming. Let DoNotPay fight the legal battle for you! The robot lawyer can help you file a small claims suit against Toys R Us that will be simple and successful. All you need to do is:

  1. Go to DoNotPay on any web browser and select “Sue Now”
  2. Quantify your damages in monetary terms
  3. Select whether you’d like to receive a demand letter or court filing forms
  4. Describe your reason for filing the lawsuit and submit evidence to support your claim

That’s all! DoNotPay covers the suing process in an instant! 

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