Did Three Ignore Your Complaints? Here's What You Should Do
If you're looking for a new phone plan in the UK, you may have heard of Three. Three offers a unique monthly payment plan for SIM cards, which keeps prices low for those who might be struggling financially but still need a cellular device to use. Despite the perks received by customers of Three, contacting customer care to file a complaint will have them experiencing the same common difficulties as any other company.
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How to Make a Complaint to Three by Yourself
To get in contact with Three to about an unsatisfactory experience, there are several different ways you can approach this. Explore the methods below to determine which works best for your circumstances and preferences.
|Ways to Contact Three Customer Support|
|Phone Number||From your Three Phone: 333
From any non-Three Phone: 0333-338-1001
|Online Contact Form||Online Complaints Form|
|Mailing Address||Three Customer Complaints, Hutchison 3G UK Ltd., PO Box 333, Glasgow, G2 9AG|
- Speak to a Three Customer Care Representative on Live Chat. It’s available 08:00 - 22:00 Monday - Friday and 09:00 - 20:00 Saturday - Sunday.
- Speak to a Three Customer Care Representative. Line is available 08:00 - 20:00 Monday - Friday and 09:00 - 18:00 Saturday - Sunday.
- Fill out the Three Online Complaints Form.
- Write a complaint letter to Three and send it to the mailing address provided above.
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